Charles Heating and Air Conditioning

Description of Work: Installed central air

Description of Work: Less than a 24 hour turn around to replace old water heater with a new one. Brian Patton our service tech did a fantastic job and finished the job in a timely manor.

Description of Work: replaced a/c unit

Description of Work: Installation of new Furnace and AC unit

Description of Work: Dave and John came on time and were very friendly. They made sure to keep everything nice and clean. Did everything they said they would with no problems. Everything has been working great. Thanks again!

Description of Work: Our technician, Amin, was extremely knowledgeable, professional and very pleasant. The issue we were having did not always occur when the furnace started. I recorded the sound it was making.....Because of course, it never would happen when the technician was here, he readily knew what the problem was just by listening. However, rather than just make the assumption, he cleaned the furnace and looked everything over carefully. FINALLY, after one hour, that noisy sound happened and his assessment was correct. Because it is a furnace that is 21 years old, he did not have the part on his truck. However, he returned the next day with a new part, replaced it and waited for it to run quietly and efficiently before leaving our home. We have only had Charles Heating and AC work on our furnace and AC since they installed it. I highly recommend this business. We have always been satisfied customers. And... thank you, Amin😊

Description of Work: Jayson, the technician from Charles, was friendly, knowledgeable and polite. He recommended that I have the capacitor on the furnace replaced as it was functioning below par, which I did. He reminded me that my furnace and air conditioner are 24 years old, reviewed their current special for replacements, but also said the furnace was otherwise in good condition. I’m pleased with the cleaning and maintenance of my furnace.

Description of Work: Been using Charles Heating and AC for years. Jayson arrived on time, introduced himself well, was very professional, and tolerated my dogs effortlessly. Visit was just a AC check (part of Charles Club Visit) but appreciated the visit.

Description of Work: Winter furnace service

Description of Work: annual furnace check

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Description of Work: Requested estimate on new furnace via email, received no response.

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Description of Work: Replaced furnace and air conditioner. Things went along very well. |

Description of Work: Installed Central Air. They came very quickly after my wife called and explained our daughter was getting married and it was "an emergency" that we have A/C. Installation was quick and professional. The unit ran well for the rest of the summer.

Description of Work: Yearly service

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Description of Work: Very professional and prompt, but having talked with several people I feel I may have paid about $200.00 too much. Other than that I would use them again.

Description of Work: They came and turned on the fuse

Description of Work: The service man was helpful answering questions and providing good info to keep furnace running at peak operation between check ups.

Description of Work: Install new 93% efficient 70,000 Btu Furnace. Very professional, excellent communication, great work! I even received a thank you card from the owner!

Description of Work: We had a heating emergency over the weekend so that is partly why the fix was so expensive. Regular service fee is $89 and OT was $109 plus all the repair. I have no idea if this is average or high as we didn't have time to compare. They came-they fixed-we paid!