Pinpoint Computer Services provides high-quality computer repairs and onsite services as well as remote support.
Microsoft Certified Professional. All our work is Guaranteed...Our Continued Success depends on ..Your Satisfaction
Business highlights
20 years of trusted experience
Services we offer
* We come to your Business or Residential Location* Remote Support – Connect to your computers over the internet and resolve problems * Virus and Spyware removal/ prevention * Computer speed up* Networking, wired or wirelessly * Data Recovery * Automated Data Backup * Installations and upgrades * Email and internet problem resolution * Please ask for services not listed here * PC or MAC
Steve was able to install my 3 in 1 Brother inkjet printer easily and eliminate a computer system virus using 3 specialized programs. Steve has served my account for over 10 years and I find him to be very knowledgble and professinal.
Description of Work: New Printer installation and virus elimination.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Burton T.
08/2019
5.0
computer repair
+ -1 more
Steve Levy made an appointment to come to our house later that day. He arrived at the scheduled time and examined the computer. It needed to be taken to his shop for repair. The next day Steve called to let me know he had replaced the hard drive, reinstalled Windows 10 Professional, and the laptop was working normally. He brought the laptop back to our house later that day at a mutually convenient time. Steve was extremely helpful in providing advice about reinstalling software and so forth. The final price was a little lower than his original estimate. I will certainly contact Pinpoint Computer Services the next time I have a computer problem that I cannot solve myself.
Description of Work: My HP Envy laptop had a glowing gray screen when it started that did not change over time. I called Pinpoint Computer Services because the company had received so many excellent reviews on Angie's list. Steve Levy asked about the problem and indicated the hard drive probably needed to be replaced. He indicated the cost for doing so.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
barbara F.
03/2019
5.0
computer repair
+ -1 more
Steve of Pinpoint Computer arrived and saw all the problems i was having with my computer. He did an excellent job in accessing the problems with the computer and when he was done, my computer worked like new, He is most knowledgeable and professional. Additionally the pricing was very reasonable,
Description of Work: Upgrade of Operating System on Apple iMac
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Francoise P.
10/2018
5.0
computer repair
+ -1 more
Steve created a new user profile and that fixed my problem. Data was also transferred.
Description of Work: Windows was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hashemi N.
10/2018
5.0
computer repair
+ -1 more
The job was done perfect. I was very satisfied with his work.
Description of Work: Virus cleaning and other issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maria C.
06/2018
5.0
computer repair
+ -1 more
Steve of Pinpoint computer worked on my computer and printer over 2 hours. In addition he checked out my smart phone and fixed the problem I was having with my phone. Unfortunately my printer needs to be replaced.
Description of Work: My PC was operating so poorly I needed Steve's services to clean it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel W.
10/2017
5.0
computer repair
+ -1 more
Excellent, cleaned computer, gave me a backup and quick turnaround
Description of Work: Great work! Reliable service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Paul S.
05/2017
5.0
computer repair
+ -1 more
Good for me, not so good for the computer. The motherboard was DOA and it wasn't worth replacing, seeing as the computer was four years old. Mr. Levy recommended the purchase of a new computer and pointed me to a good store that sells them; he is not connected with that store.
Description of Work: Diagnose the reason for my computer's failure to boot
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
JoAnne A.
11/2016
5.0
computer repair
+ -1 more
Very well. Steve is prompt and committed to fixing whatever computer problems exist. I will continue to call Steve whenever my computers are not functioning properly.
Description of Work: I have relied on Steve Levy to fix our computers for years. Recently, my hard drive crashed and Steve spent many hours restoring my computer, uploading the software I needed, connecting both the browser and e-mail functions, and sticking with it until everything was working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terence G.
08/2016
5.0
computer repair
+ -1 more
I contact Steve Levy by phone. He promptly called me back. I explained to him I believe my hard drive was burnt out do to a power surge. He asked me to text him a photo of the back of my PC. Once he received the photo, he told me he believed he had a replacement power supply in stock. He came the next day to attempt to replace it. He came on time and was well prepared for the task. He got the job done quickly and my computer is now 100% functional. Steve Levy is very professional, knowledgeable and friendly. I highly recommend him for any computer related job.
Description of Work: Needed a power supply replaced in my 12 year old HP Pavilion PC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jenny M.
11/2015
5.0
computer repair
+ -1 more
Steve was very professional, patient and fairly priced. I will definitely use him again.
Description of Work: Helped figure out connectivity problems. Got a new router for me and installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
kathy W.
10/2015
5.0
computer repair
+ -1 more
Steve gave me explicit instructions on where to go and exactly what new equipment to get. He was patient and understanding and very willing to explain the new setup. As a non technical person I found Steve to be perfect for what I needed.
Description of Work: Steve installed a new computer and printer and was able to transfer the info from the old hard drive to the new. The old computer had completely died and could not be fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Elaine C.
04/2015
5.0
computer repair
+ -1 more
Please read above - which is all inclusive in terms of what was done and the results of using Pinpoint .
Description of Work: Steve Levy knows his way around computer viruses and malicious malware! While he tried diligently both remotely and in person to de crypt my documents it was impossible. He spent a good deal of time trying to resolve this issue and we both finally arrived T the conclusion that it ws technoligally impossible. He really gave it everything he had!! So he completely wiped clean my computer, re-installed all of the programs and installed a malware program and backup (which I had not previously been doing). He was patient, professional al and entertained my many questions. He is very pleasant to work with and does not make you feel like a computer illiterate. I have engaged Pinpoint about 3 times now and highly recommend his services!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jack S.
11/2014
5.0
computer repair
+ -1 more
They helped transfer data into the server and set everything up for the network. They had to come back one or twice to tweak the system after the initial installation. The price seemed reasonable. Steve is always on call and usually comes the same or next day when we call.
Description of Work: Steve has been working for us for 2 years and has come several times each year. Recently they helped us with replacing an outdated server.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia Z.
06/2014
5.0
computer repair
+ -1 more
Steve Levy was so pleasant to work with and made the entire experience easy. Will recommend his services to all my friends.
Description of Work: Resolved my computer and printer issue very quickly - Verizon worked on it and never found the solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
June D.
04/2014
5.0
computer repair
+ -1 more
Steve was prompt, courteous, and professional. Within a couple of hours, my new computer was up and running. I
Description of Work: Purchased new computer. Needed new computer with Windows 8.1 set up. Steve downloaded Office 2013 and transferred data from old computer to new. He unpacked and connected new computer, new monitor, new mouse, and new speakers. Connected printer and downloaded necessary printer compatibility from manufacturer. Removed drive from old computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Frank Z.
04/2014
5.0
computer repair
+ -1 more
After spending countless hours trying to fix my computer I called Steve. When I called him he was busy and said he would call me back in 45 minutes. He called me back in 45 minutes. I explained the problem to him and we discussed probable causes. Steve pinpointed the issue, diagnosing the symptoms in a way that had eluded me. There was no charge! I was back up and running in no time. The next day I was so grateful that I called Steve, wanting to pay him for a phone consultation. He declined and here I am singing his praises. I will most definitely go to Steve for any and all computer problems I may have in the future.
Description of Work: Provided phone consultation which pinpointed my problem and allowed me to fix it myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel W.
01/2014
5.0
computer repair
+ -1 more
I'm a businessman and rely heavily on my computer. When she's down I am basically out of touch with my customers. This is the second time I used pinpoint, Steve is fantastic! This man made a side of the road pick up which was fast and convenient. He also repaired my computer expeditiously and even delivered it to my home the next day! Back in business in no time! Thank you Steve!
Description of Work: Repaired a dying computer!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Barbara R.
01/2014
5.0
computer repair
+ -1 more
My computer reset itself to factory settings and all my data, bookmarks, files and settings disappeared overnight! Steve, who's been my computer guy since I found him on Angie's List, talked me off the ledge and told me, on the phone, how to restore my settings and data. He is the best!
Description of Work: Restored my crashed computer over the phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BERNARD B.
10/2013
5.0
computer repair
+ -1 more
Steve was on time, and was very helpful. I will use Steve again, if another problem comes up
Description of Work: I had a virus on my computer. Steve came the same day I called and the computer virus was gone within a hour
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Joseph M.
08/2013
5.0
computer repair
+ -1 more
I called Steve on the 31st and left a message. He returned my call and came to my house the same day. He was on time and very pleasant. Steve worked on my main computer and also fixed a problem with my laptop. He spent two hours and now both computers are working great. I told Steve the from now on he is my go to guy when I have a computer problem. I would highly recommend him to any person with a computer problem.
Description of Work: Fix my computer which had a virus
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Roszella S.
06/2013
5.0
computer repair
+ -1 more
Steve returned my call promptly. Because I am working with Windows 93 and Microsoft 2000, he said that the equipment is too old, and he suggested my best solution would be to purchase a new computer.
Description of Work: I called because my printer was not working.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret P.
04/2013
5.0
computer repair
+ -1 more
My experience with Pinpoint and with Steve Levy has been excellent. If anyone has ever lost files, especially pictures after a computer crash, you can understand how devastating that can be. When Steve brought my computer back with all of my pictures, words cannot describe how grateful I was. He is the first one I call when it comes to any problems with my computer. I can recommend him without reservation. He is the best.
Description of Work: My computer crashed completely and I had no access to any of my documents, contacts or most importantly, my pictures. At the time, I foolishly did not have anything backed up. Steve Levy took my hard drive for a few days and miraculously recovered the majority of my files including ALL of my precious pictures. He then set me up with an external hard drive. A few years later, my computer was infected with a root kit virus and once again, Steve got us back up and running. Eventually the computer died from old age leaving me with a blank screen and no way to access anything. Because Steve had set me up with ongoing back up, all of my files were able to be accessed when I purchased my new computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Catherine R.
01/2013
5.0
computer repair
+ -1 more
the gentleman arrived on time.and had my email up and running at a reasonable price and best of all he makes house calls.I would certainly recomend him to family and friends..Thank You Angies List
Description of Work: repair of my computer email
Rating Category
Rating out of 5
Yes, I recommend this pro
$80
Lawrence F.
12/2012
5.0
computer repair
+ -1 more
I called and left a message about my problem. Steve made an appointment to see my home/office setup. He came by, after delays from earlier jobs (he called to tell me he was running late) to work on my HP desktop that was turning on but seamingly not letting windows boot. He changed the power supply and somehow got my video card's HDMI connection to work, which had never worked from day 1. The charge was $175. It was fine for awhile. A few days later, it wouldn't power on at all. This time he changed the video card, which apparently was failing. He only charged me for the part--$75, not for the labor because it probably was the cause of the initial problem. He also showed me ways to speed up my machine. He was very thorough and professional. I would definitely use him again.
Description of Work: Diagnosed my computer problem and got it running again without loss of saved files.
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Service Categories
Computer Repair,
Internet Service
FAQ
PINPOINT COMPUTER SERVICES is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
PINPOINT COMPUTER SERVICES accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, PINPOINT COMPUTER SERVICES does not offer free project estimates.
No, PINPOINT COMPUTER SERVICES does not offer eco-friendly accreditations.
No, PINPOINT COMPUTER SERVICES does not offer a senior discount.
No, PINPOINT COMPUTER SERVICES does not offer emergency services.
PINPOINT COMPUTER SERVICES offers the following services: * We come to your Business or Residential Location* Remote Support – Connect to your computers over the internet and resolve problems * Virus and Spyware removal/ prevention * Computer speed up* Networking, wired or wirelessly * Data Recovery * Automated Data Backup * Installations and upgrades * Email and internet problem resolution * Please ask for services not listed here * PC or MAC