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MURPHY'S MAID INC

House Cleaning

About us

Murphy's Maid is a general cleaning service. It offers a variety of services to small commercial and residential clients. These include floor washing, vacuuming and other general cleaning services.

Business highlights

45 years of trusted experience

Services we offer

Housecleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
6%
2
6%
1
11%


Rating CategoryRating out of 5
quality
4.1
value
4.5
professionalism
4.2
responsiveness
4.2
punctuality
4.7
Showing 1-18 of 18 reviews

Mary C.
04/2016
5.0
house cleaning
  + -1 more
reasonably priced. very accommodating. does a good job.
Description of Work: routine housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lisa B.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

THERESA H.
09/2015
5.0
house cleaning
  + -1 more
The most wonderful girl came. She worked for 4 hours. She did marvelous job in the kitchen. The lady I spoke there was Olivia. She was wonderful. They were just wonderful. The girl came on time and did not leave at 5:00. She left at 5:20. She put the garbage out to the curb. I had to go to the bathroom. She told me to wait because the floors were wet. She walked me to the bathroom. She was like a daughter. I felt like a queen. Olivia was perfectly superb. She asked me. She's coming back every Wednesday. I was just delighted with them. I couldn't clean it better than myself. She wiped down the cabinets. She wiped down the refrigerator and stove. Everything looked brand new. They were A+. Quality was excellent. She was very neat, very clean and very courteous. She came on time. She took 20 minutes extra to make sure everything was secure.
Description of Work: I went with Murphy's Maid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Patricia O.
03/2015
5.0
house cleaning
  + -1 more
One lady by herself, reasonably priced, for four hours. She came right on time. She wouldn't even take a cup of coffee. She went above and beyond, even vacuuming in a room that I had presents all over and setting it back as it was. The management was great too.
Description of Work: She cleaned the house for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michelle C.
11/2013
5.0
house cleaning
  + -1 more
Great. I hope Maria can make it to our soon-to-be new home in New Hyde Park in the near future. Hired again for our new New Hyde Park home - Raquel came day before Thanksgiving. Did an excellent job. Easy to communicate with. UPDATE: Raquel came again in March 2014 - still great. Very pleased. Very fair pricing. Reading the other reviews, clients need to be informed clearly that they will be providing all supplies. I think this is preferable as I don't like a lot of harsh chemicals to be used in my house with small children living here.
Description of Work: Cleaned everything requested including ceiling fans and a very difficult old burn stain on the stove left by a previous tenant. This was the third time using Murphy's Maids. Twice I had Maria come and I like her the best. Very hard-working, punctual, honest, respectful, courteous, professional and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Roberto D.
09/2013
1.0
house cleaning
  + -1 more
Terrible to get ignored. Shows me poor work ethics. Not professional or courteous to even return a phone call back! You put ads in neighborhood newspapers and don't even call back. Never again will I even try to call again. To late I found better people. Very poorly run. Not acceptable.
Description of Work: Nothing!!!!!! I called twice left messages to come clean my apartment and got not even one call back. That is so unprofessional. You do not run a company like that! Terrible. I was ignored.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rose B.
04/2013
3.0
house cleaning
  + -1 more
It was supposed to be for 4 hours for cleaning but they only gave 3 hours. The second time I used them was only 2 hours. The second lady gave me a rush job. She left the old sheet on the bed and put the clean sheet on top of it. I had to take off both sheets and totally remake the bed.
Description of Work: Came out to do housecleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$70

constance P.
02/2013
5.0
house cleaning
  + -1 more
Excellent. Experienced. Professional job well done.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from MURPHY'S MAID INC
Customer Thanky you for your kind response to our service. It is greatl appreciated.

Elaine V.
08/2012
5.0
house cleaning
  + -1 more
I would highly reccomend them.
Description of Work: They were really professional. I would highly reccomend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from MURPHY'S MAID INC
Thank you very much for the nice comments. We hope to be of service to you again.

Ira H.
08/2012
1.0
house cleaning
  + -1 more
It was terrible. The lady was very pleasant on the phone and it was easy to make an appointment. They had told me the price and told me extra work was $12 an hour. The person came, so far so good, but the person did an awful job. The kitchen floor was worse after the job than before. They used a dirty mop. They only stayed 2 hours, instead for the agreed 4 hours. The person said the price was by the job not for the time.
Description of Work: I used an $5 off Angie's List coupon for general house cleaning.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$70

Response from MURPHY'S MAID INC
Member you may have our service confused with another. Our service does not go to Hewlitt nor do we use any coupons or discounted rates. We do not bring any equpment or supplies and only use what the customer provides to us.

Eugene F.
06/2012
5.0
house cleaning
  + -1 more
They did an excellent job. The cost may have been relatively high.
Description of Work: They did an apartment cleaning. Close to $150-200.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Ruth A.
06/2012
5.0
house cleaning
  + -1 more
I have been very pleased with the service. This is a group of hard-working ladies who just concentrate on their work, are very honest and have a pleasent personality.
Description of Work: I have called them for regular house cleaning, and window washing also. Their time slot is four hours. They are punctual and by the time they leave my house is sparkling clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from MURPHY'S MAID INC
Thanl you member we appreciate your comments.

Darka J.
05/2012
2.0
house cleaning
  + -1 more
Based on other reviews I first called Murphy's Maids about 9:00 AM on 5/23. No one was available so I left a voicemail message outlining what I wanted done. Not having received a return phone call by that afternoon, I called again and this time spoke to an individual (Olivia?). I told her I need some cleaning done either 5/25 or 5/26. She explained their pricing, which was quite acceptable to me, and said she'll see whom she can send and would call me back. No phone call that day. On 5/24 mid-morning I again call the company and once again got their voicemail. I asked them to get in touch so that I would know whether I can count on them or need to look for another company. It is now (early) on 5/25 and I still haven't heard back. I guess they're not that interested in new customers. Several hours after submitting this review I did get a call from Olivia saying she had left me a voice mail message. I did not get this, but am giving her the benefit of a doubt. Perhaps she had called a wrong number. I was not at all pleased with the other agency I used, so in fact I have contacted Olivia again, and am hoping she can send somebody to redo what wasn't satisfactory. To be continued ...
Description of Work: None to date.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Benjamin G.
04/2012
4.0
house cleaning
  + -1 more
It went fairly well although the person sent would not assist in moving any furniture to permit proper cleaning. We had to do that ourselves and provide all cleanig materials, vacuum, brooms etc.
Description of Work: general dusting, vacuuming carpets, cleaning bathrooms. no heavy cleaning was required

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$82

Louise F.
03/2012
5.0
house cleaning
  + -1 more
They are going to come on Sunday to do the cleaning.
Description of Work: Murphy's Maid gave me an estimate for cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

Ann E.
12/2011
5.0
house cleaning
  + -1 more
The woman that came was Griselda and she was excellent. She was on time and actually she came early. She worked right up to the last minute before hours and she did not short cut off. Their price is very reasonable. I had used them years and years ago. Then I went on Angie's List to see if they were rated and I was glad to see them there.
Description of Work: I use Murphy's Maid Inc for house cleaning. The last time I used them was a week before Thanksgiving and they would be coming next week too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian B.
11/2011
4.0
house cleaning
  + -1 more
I prefer not to disclose the amount that I spent on the service. Overall the job went pretty well and it was professionally done. They are nice people. They are pretty good and I give them a good rating. They were here on time all the three times. I will use their services again in the future.
Description of Work: I used Murphy's Maid Inc for house cleaning. I used their services last week.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine V.
01/2011
5.0
house cleaning
  + -1 more
They are reliable and do a decent job. Can't beat the price!
Description of Work: Provided 4 hours of cleaning for $60. Can also provide more hours at $12 each additional hour

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    4224 LITTLE NECK PKWY, Little Neck, NY 11363


    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    MURPHY'S MAID INC is currently rated 4.4 overall out of 5.

    Monday: 8:30 AM - 4:00 PM

    Tuesday: 8:30 AM - 4:00 PM

    Wednesday: 8:30 AM - 4:00 PM

    Thursday: 8:30 AM - 4:00 PM

    Friday: 8:30 AM - 4:00 PM

    Saturday: 9:00 AM - 12:00 PM

    MURPHY'S MAID INC accepts the following forms of payment: Check
    Yes, MURPHY'S MAID INC offers free project estimates.
    No, MURPHY'S MAID INC does not offer eco-friendly accreditations.
    No, MURPHY'S MAID INC does not offer a senior discount.
    No, MURPHY'S MAID INC does not offer emergency services.
    No, MURPHY'S MAID INC does not offer warranties.
    MURPHY'S MAID INC offers the following services: Housecleaning

    Contact information

    4224 LITTLE NECK PKWY, Little Neck, NY 11363


    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM
    Saturday:
    9:00 AM - 12:00 PM