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Quality Plumbing & Sewer Cleaning

Plumbing, Drain Cleaning, Water Heaters

About us

Award winning.

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-19 of 19 reviews

Paul E.
09/2020
5.0
plumbing
  + -1 more
I called Quality Plumbers and was please with their service and recommendations. In a Professional manner the problem was discern and within 40 minutes our seal was replaced, toilet straighten and reattached, water level set, handled reposition and bathroom cleaned. Russell and his son were personal, helpful and I will (when needed) will call them again. I highly, highly recommend them for your plumbing and sewer needs. Thank you.
Description of Work: Leaky toilet seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher S.
02/2016
5.0
plumbing
  + -1 more
Polite, courteous, well mannered. Professional in every regard.
Description of Work: After being ignored by 3+ other plumbers & 1 no call/no show I call Quality Plumbing. They called me right back & setup a Saturday appointment. I asked that they call in advance so I could meet them at our rental property. They did exactly that. Showed up on time. Russ, the owner, arrived & was courteous & obviously knowledgeable. The repair took him about 20 mins & his rate was super reasonable. Ladies and gentleman, after 18 yrs of looking.....I've FINALLY found my plumber. A+++ all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.12

Yvette V.
01/2016
5.0
plumbing
  + -1 more
Russell came out promptly to provide an estimate. We knew it would be a guess because the wall needed to be opened to see whether or how the plumbing could be installed. We weren't sure what was behind the wall. I received a high level estimate. Work started soon after. It was quickly determined that this would be a bit harder because there was no room between the walls as had been hoped. Russell and team did a great job building an alternate solution. The type of vanity we had made it a more difficult design because it had drawers in the way of where the plumbing would ideally go. Nonetheless, Russell came up with a very nice solution, quickly got everything installed and working and left everything clean. We are very happy with the work and would use his services again.
Description of Work: Installed new plumbing for a double drain vanity. Installed the vanity including sinks, tops, base, faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Claudia F.
01/2015
5.0
plumbing
  + -1 more
The owner of the company arrived as scheduled, which was much appreciated as it was on my day off from work. He determined that the valve could be repaired and he did not need to replace it. He was done in less than an hour. I will be using this company for any future plumbing needs!
Description of Work: Repaired shut off valve that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Sean O.
11/2014
5.0
plumbing
  + -1 more
I generally try to fix minor plumbing issues on my own if I can. However, I don't always have the correct tools and sometimes the problem just requires a professional hand. I've also been reluctant to some degree because hiring a plumber isn't cheap (although I wouldn't say their prices are unfair). In any case, the first time they came out we were very impressed by the service and friendliness of Russell, the owner. The next time we had a plumbing issue we skipped the self service and went with Quality right up front. But the real reason I think so highly of them is one time we had an issue where our garbage disposal was clogged so we couldn't use either sink. As with most services, there's a minimum charge to come out to the house. When I was showing Russell the sink we discovered that the clog had cleared itself. Instead of taking his money and running, Russell asked me if I had any other plumbing issues he could take a look at so I'd at least get my minimum charge's worth. I'm a customer for life now.
Description of Work: Swapped out Moen bathroom faucet that had seized up (Moen covered the faucet replacement under their warranty), Also repaired the drainage pipes coming from the utility tub in the basement with a slow leak that became progressively worse over time to the point that the sink was unusable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Michelle B.
06/2013
5.0
plumbing
  + -1 more
It went very well. What a refreshing experience to have an honest contractor!!
Description of Work: Gave a detail estimate of damage of a leak and what would have to be done to resolve the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean O.
05/2013
5.0
plumbing
  + -1 more
We noticed a growing water stain on our garage ceiling that seemed to come from our master bathroom. I contacted Quality Plumbing based on the positive reviews on Angie's list. Russell (owner) came out and gave us an estimate to repair both upstairs toilets (all new hardware, including valves) as well as leveling and reseating both. . The estimate seemed reasonable (based on past experience with plumbers) and Russell seemed sincere and honest, so we did not get any additional estimates (which is why I rated Price as N/A in the survey). In any case, Russell came out to do the work about a week later (at our request). He was prompt, professional, and friendly. But most of all you could tell that he took great pride in his work. He clearly believed that he was being paid to do a job so he was going to do it well. I could not have asked for more. The experience was fantastic. I will be contacting Russell for any future plumbing needs because I know I'll be happy with the results.
Description of Work: Major toilet leak. Repairs (two toilets) included: New hardware (including shutoff valves) Reseat and level (including wax rings)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Curtis K.
05/2013
5.0
plumbing
  + -1 more
Very well. We are very pleased with all the work they have done for us.
Description of Work: Had sump-pump and gas lines installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Marcy M.
12/2012
5.0
plumbing
  + -1 more
I called Russ who owns Quality Plumbing on December 10, 2012, and told him that the two toilets in my home were running all the time. His business is about 25 miles away, but I called him because his rating on Angie's List was the best. He told me that he was working for another customer in the area on Thursday morning, and could be at my house at 1:00 that day. Russ was nice to talk to on the telephone and was very professional and knowledgeable when he arrived. He replaced the necessary parts for both toilets, and they work better then they ever have. I would have Russ work on my plumbing problems again and would highly recommend him.
Description of Work: The services Russ of Quality Plumbing & Sewer Cleaning performed was to repair 2 toilets completely and also install the ice maker filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237.29

collette S.
02/2012
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
Russell Jo is the owner. he is always excellent and prompt. His pricing is very good. I am always satisfied and I never need him to come back.
Description of Work: They put 2 new toilets in my house and cleaned my drains recently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Estelle H.
06/2011
5.0
plumbing
  + -1 more
I had him here and I was very satisfied with his work. He explained everything to me before he put the equipment in the toilet. His work was very efficient and good.
Description of Work: The toilet was having trouble flushing. He took apart the flushing mechanism in the tank and replaced some parts. He also replaced the handle. He also replaced my bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$84

ERIN M.
06/2011
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
I've had them several times. They are reasonable. I'm totally happy with everything about them. I would use the again in the future.
Description of Work: I used the services of Quality Plumbing & Sewer Cleaning about a year ago. I've had them for a clogged sink and a bathtub. They've replaced my water heater too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret S.
05/2011
5.0
plumbing, drain cleaning
  + 0 more
I thought it had a whole it in but it didn't. They gave an estimate on plumbing to be done downstairs and it was a great estimate. They were excellent. and timely.
Description of Work: They came out and fixed a pipe under my laundry tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret S.
04/2011
5.0
plumbing, drain cleaning
  + 0 more
Excellent.
Description of Work: I thouht I needed a new laundry sink, but they checked and put in a new pipe and it is fine!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

ERIN M.
01/2011
5.0
plumbing
  + -1 more
I spent $200 on that service. The man was just a very good plumber. He was very personable and he is very good all the way around.
Description of Work: I used Quality Plumbing & Sewer Cleaning about a year ago for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Estelle H.
11/2010
5.0
plumbing
  + -1 more
He explained what he was going to do and showed me the part that needed replaced. He told me to give him a call if I had any questions and when I did he promptly returned my call. He was very nice.
Description of Work: He checked the bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles and Karen B.
07/2010
4.0
plumbing
  + -1 more
They did a good job. I thought they were polite and professional from what I could see.
Description of Work: They cleaned the pipes and did sewer cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

EVE S.
01/2008
5.0
plumbing
  + -1 more
Excellent work, very personable, very fair price. Very good clean-up after completion.
Description of Work: Replaced shower valves and related plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    950 Escarpment Dr, Lewiston, NY 14092


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters

    FAQ

    Quality Plumbing & Sewer Cleaning is currently rated 5 overall out of 5.
    No, Quality Plumbing & Sewer Cleaning does not offer free project estimates.
    No, Quality Plumbing & Sewer Cleaning does not offer eco-friendly accreditations.
    No, Quality Plumbing & Sewer Cleaning does not offer a senior discount.
    No, Quality Plumbing & Sewer Cleaning does not offer emergency services.
    No, Quality Plumbing & Sewer Cleaning does not offer warranties.

    Contact information

    950 Escarpment Dr, Lewiston, NY 14092