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Bugs R Us Pest Services Inc

Pest Control, Animal Removal

About us

Bugs "R" Us was started in 1996 by current owner Steve Palmer. Mr. Palmer personally oversees all business operations in order to ensure all work is done in a professional manner. We do not sub contract to any other company so you can be assured that we will give you personal attention. 32 yrs experience. Award Winning!

Business highlights

29 years of trusted experience

Services we offer

Pest Control - Bed Bugs, Ants, Crickets, Ear Wigs, Flies, Mosquitos, Roaches, Termites, Ticks Mosquito Service,

Services we don't offer

Possums, Raccoons, Wildlife.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 112 reviews

Natalie E.
11/2016
5.0
pest control
  + -1 more
Steve, is professional, on time and a knowledgeable expert. I will definitely use his services in the future and recommend him to friends and family.
Description of Work: Extermination of my 2,000 sq foot 2 family home for roaches, centipedes, spiders, and rodents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Bugs R Us Pest Services Inc
Thank you for that comment

dennis C.
09/2016
5.0
pest control
  + -1 more
Very knowledgable and patient in explaining all that he did. He is the owner of the business so he takes full responsibility.As of a week later it seems that the problem is under control. He did say that he should come back in the spring for a second treatment at the same price.
Description of Work: sprayed and granule all around the house. also did the same for rooms inside the house including upstairs bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Bugs R Us Pest Services Inc
Thank u for that very nice comment

Michael R.
08/2016
5.0
pest control
  + -1 more
Steve really seemed to know his business and was really professional.
Description of Work: Sprayed all around the outside of my house and placed gel inside my house to get rid of ants and down my basement for cave crickets. This was done on Saturday 8/27/16, as of today, 8/29/16 my wife still saw some ants, but they appear to drunk. Will have wait a few days to see if the application was successful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Chip S.
08/2016
5.0
pest control
  + -1 more
Great, thorough and professional response. Even more important, when we had a quick re-occurrence due to a box that came into our office from the outside that contained the bugs, he came back on the same day to help us fog our office to take care of it immediately. No problems since. I would highly recommend.
Description of Work: We had a bug infestation suddenly throughout the office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb N.
08/2016
5.0
pest control
  + -1 more
I would hire Steve again and would recommend him in a heartbeat. Contacted me within a half hour of going into Angie's List. Professional, on time, explains what he is doing.
Description of Work: I thought carpenter ants- but Steve said it was just pavement ants. I appreciated his honesty. He treated for the pavement ants which added benefit also took care of a regular garden ant issue that we had been dealing with in the kitchen for the past couple of summers. Given his straightforward approach, I also had him do a termite inspection as long as he was here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

rubin C.
08/2016
5.0
pest control
  + -1 more
Very well. Steve even came twenty minutes early. He was very professional and pleasant to work with. He even checked my house for termite trails when I told him that it had not been checked this year. He educated me about how to prevent insects from entering my house. And he told me to call him back if the insect activity got out of hand. He stands by his work. I highly recommend Bugs R Us. Five star rating!
Description of Work: Steve treated for large ants that were coming into my kitchen, even on my counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167.5

Response from Bugs R Us Pest Services Inc
Thank you very much for that comment we are always here to help you get rid of your insect problems

Ryan N.
07/2016
5.0
pest control
  + -1 more
Steve came and within a few moments was up on a ladder applying a dust type chemical to "evict" the bees from their home. Within an hour the activity around the area had died down. Within a day there were no bees to be found in that area. Steve was polite, knowledgeable and reasonable. It was a very pleasing interaction.
Description of Work: Remove a bee hive underneath roof flashing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bugs R Us Pest Services Inc
Thank you for the very nice comment first and foremost if a customer ever has a problem with price or service everything can be worked out

Andrew D.
07/2016
5.0
pest control
  + -1 more
Steve was great. He explained everything and took care of the problem. What was nice is that he is the owner and not a tech from a large company,this was a sensitive issue, so I really appreciated his expertise.
Description of Work: Steve evaluated the issue. Bugs in a family room. Steve performed the services expertly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Bugs R Us Pest Services Inc
Thank you for your comment

Justin D.
06/2016
5.0
pest control
  + -1 more
These guys are complete professionals that KNOW WHAT THEY ARE DOING. Not the corporate service that just sends someone out to your home to do nothing. I would use there services again in a heart beat. They know their enemy and they know how to take them out. They also educate the customer, which I really liked. Best of all, they cared about my home and the well being of my investment. Great Service. Great Price. Great local guys.
Description of Work: Steve explained to me how termites invade the home and walked me through the process to prevent termites from doing damage. He then reset all my traps and added a few he thought would cover my property more efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Bugs R Us Pest Services Inc
Thank you for that comment we take care of our customers not only professionally but as if they were our family as well. We will always make sure that if we know something should be done you will know about something that should be done and we will take care of it for you we are there 24 hours a day 365 days a year we're just a phone call away

Robert I.
06/2016
5.0
pest control
  + -1 more
Went in our garage after a rain this spring to be surprised to find hundreds of dead termites all over the floor. Called Bugs R Us on a Sunday evening and Steve the owner came by the next day after I got back from work. He confirmed this was indeed a termite swarm, checked for damage in and around garage, and recommended bait stations placed in ground around the perimeter of the garage. He was very thorough in showing me what the bait traps looked like, how they'll work and where they'll be placed. Came back later in the week to install them all in the ground, and dropped some ant pesticide around our house too for free. Will be coming by every few months to check baits and monitor termite activity. So far haven't seen any new signs of termites around garage. Overall, Steve was very professional. Showed up on time, explained our situation well and how to deal with it, and has followed up a few times with us too to see if we've had any more problems.
Description of Work: Installed termite bait traps around garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Bugs R Us Pest Services Inc
Thank you very much for that comment we are there for you 24 hours a day 365 days a year we will always take care of your property and never let you down

Joan K.
05/2016
5.0
pest control
  + -1 more
It went very well. Steve came early so I didn't even have to take off from work. He did a wonderful job. He was very professional. He gave me advice on how to prevent bed bugs. I recommend him for anyone who needs extermination.
Description of Work: They did an examination for bed bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bugs R Us Pest Services Inc
Ty for your comment

Patricia M.
05/2016
4.0
pest control
  + -1 more
It went very well. He responded in a prompt manner and the service was good. I thought he could have maybe sprayed outside or done a little extra for the price I paid, but the work itself was well.
Description of Work: He applied a gel solution to the flooring and in the basement where the infestation was.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bugs R Us Pest Services Inc
Thank you for your comment. I am very happy that I was able to take care of your problem. I gave you a discount of up to 45% normally The service would've run close to 300. Since you are a new customer to me I always like to try to accommodate by giving a discount and giving the best serves a possible again I hope in the future you will be able to use our service always remember we are only a phone call away . Since I sericed you six months ago it was nice to know that you haven't had a single issue with roaches since. thanks again.

Linda I.
05/2016
5.0
pest control
  + -1 more
He came on time and was very professional i would highly recommend him. Was very very pleased Lhe did everything he said he would
Description of Work: He explained what he was doing digging up the dirt t then he put traps down and explained too me what happens too the termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Bugs R Us Pest Services Inc
Thank you for that comment it's Our pleasure to serve you we are here whenever you need us

Nancy V.
04/2016
5.0
pest control
  + -1 more
I highly recommend this provider. He is professional, reasonably priced and did a great job!!
Description of Work: I was infested with fleas. He treated my boiler room and the whole house for fleas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bugs R Us Pest Services Inc
Thank you very much for your comment

Angel V.
04/2016
5.0
animal removal, pest control
  + 0 more
Had rodents running around in the attic, ultimately found an opening where they were coming in and out of the house so I closed it. Next step was trying to capture/remove them. I called around a couple of places and they wanted close to twice what Steve would ultimately charge me + $50 for every rodent they removed!!!! Luckily I found Steve who was willing to do it for substantially less and came out the SAME DAY, now that is great service. He came in, placed the traps out within 15 minutes and "was out of my hair" (as they say). Unfortunately, the traps never caught any of the rodents, however, the problem stopped (rodents probably died). Steve was a gentleman through and through. Upon his return to come pickup the traps, he also helped me with an ant problem that I was experiencing in the kitchen/den area. He put down some gel bait and we have seen another one of critters around since. Now truth be told it might be because it got warmer outside but either way I got the results I wanted: 1) No rodents running round in my attic and 2) ants-be-gone!!! Thanks Steve!!!
Description of Work: Rodents in attic, Ants in our pants!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bugs R Us Pest Services Inc
Thank you very much for the very nice,

George T.
04/2016
5.0
pest control
  + -1 more
Steve was very punctual, professional, informative and polite. He cares about the quality of his work. Great guy and great service.
Description of Work: Sprayed and gelled the house, also laid down granular around the property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bugs R Us Pest Services Inc
Thank u for that comment

Aru A.
04/2016
5.0
pest control
  + -1 more
Steve advised existing baits were termite detectors and not actual baits installed by previous termite company. I called a new termite company because I was suspicious that my existing annual service contractor was not performing the work appropriately. Neverthless, Steve showed me that existing were not sufficient to deflect termites but simply showing they exist. Overall good service and followups. I used angie's reviews to find this contractor.
Description of Work: reviewed existing termite baits and signed up for annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from Bugs R Us Pest Services Inc
Thank you very much for your comment

STEVEN S.
03/2016
5.0
pest control
  + -1 more
Owner-operated; Steve arrived as scheduled; treated entire house; very professional/competitive price/he explained details of treatment and addressed all of our concerns/highly recommended/I will continue to utilize his service as opposed to the big name-annual contract required companies!
Description of Work: semi annual treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Bugs R Us Pest Services Inc
Thank you very much for that, we are here every day if you need us doesn't matter if it's holidays rainstorms snowstorms this is what we do to make our customers happy

Edith F.
03/2016
5.0
pest control
  + -1 more
The service provided by Steve was excellent. He was extremely knowledgable, informative, helpful, and reassured me that my problem would be taken care of, which it was. He is extremely friendly and made it very easy to understand what the problem was. I would higly recommend Steve and his company.
Description of Work: Eliminate termites

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Bugs R Us Pest Services Inc
Thank you for that very nice comment. We are here when you need us 24 hours a day 365 days a year whatever the situation is we are prepared to handle it in a professional manner. And promised to take care of any problem you might have a future

Claudia P.
03/2016
5.0
pest control
  + -1 more
We selected this company based on Angie's list reviews and we could not be happier with the choice we made! Steve was punctual and based on our initial phone conversation, we knew early on that he was a consummate professional, knowledgable, and honest. Steve was transparent, open and forthcoming with the findings of his inspection and the experience he has in his field was quite apparent. We will undoubtedly be calling Steve again if any similar concerns arise in our home. You can stop looking - this is the professional you are looking for.
Description of Work: Provided inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Bugs R Us Pest Services Inc
Thank you for that comment, u said it best u don't have to look any further, I will take care of any pest problems u will ever have . We r their 365 days a year.

Steve G.
03/2016
5.0
pest control
  + -1 more
The service provided by Bugs R Us was outstanding, thorough organized, professional and very customer oriented. He patiently explained everything to us. He was very easy to contact and responded quickly and responsibly. He does not make exaggerated claims and completes the job truthfully describing what to expect. He excels at what he does and always gets the problem resolved. We are very appreciative.
Description of Work: The owner does everything personally He has been doing general bug control for years. So we call him for every pest, bug, insect and rodent we see. This winter we had this very annoying problem with mice. We had trapped a few and we have a dog who thinks she's a cat. We were keeping them at bay but began losing the battle. So I called Steve and he arrived the next day, went to work, did a very thorough inspection and then placed 10 or 12 traps in places he thought would work the best. He also took the time to thoroughly explain everything he was doing. The end result is there are no more mice and my dog has nothing to bark about anymore. Steve returned a week later to check on his work! He is great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bugs R Us Pest Services Inc
[Removed Member Name] thank you for that amazing comment. When I service your house I have to make sure that your getting the right service for the problem you have. We take our time to thoroughly inspect, it doesn't pay for me to service your house and you be unhappy with the outcome so when you contact Bugs R Us you know you'll get the right service for any problem that you might have in the future and hopefully you'll be a customer of mine for many years to come thanks again

Peter B.
01/2016
5.0
pest control
  + -1 more
Punctual and apparently knowledgeable. Gave understandable, detailed answers to my questions. Service covers follow-up visits.
Description of Work: Placed termite baits and gave advice.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Bugs R Us Pest Services Inc
thank you for that nice comment. we are always here when u need us. al ways remember when it comes to price we always try to give the best price and we r here every day we r just a phone call away

Wendy H.
12/2015
5.0
pest control
  + -1 more
The exterminator noted that it had just been some carpenter bees trying to build a nest but they were no longer there. He did not charge us for his time since there was not an infestation, although he certainly could have. He also looked around the interior where we saw ants last year and determined there was no activity. He came on time and was very courteous and did not pressure us to buy any services.
Description of Work: We saw wood shavings on shingles of our house and feared there were termites or carpenter ants so he came to inspect and had to climb on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bugs R Us Pest Services Inc
Thank you for the very nice comment Bugs R Us will only do quality work using quality materials in a very professional manner . We will not charge you for a service call if we don't find any infestation around the house . We are there 24 hours a day seven days a week and we're only a phone call away. Thanks again

Todd Y.
12/2015
5.0
animal removal, pest control
  + 0 more
Steve was great. (Owner) I sent a text a 4 am to 3 angies list providers. One, got back to me 1 week later. 2 got back to me via email by 8am same day. (both promised to call in the morning). One called at 1pm. Steve called at 9am. I spoke with Steve. He was clear on price and exactly what he was going to do. He was awesome. He was promptly at my door at 10:30am. Spent over 90 min at my house going thru all possible entrance points. He helped to close some holes (although the large ones i was told to get a contractor for....I closed them myself), he laid bate inside the house and outside in my shed. We discussed in detail how i can be proactive to take care of some elements myself. He even called back 2 weeks later to check and see how everything was. I would highly recommend him, and plan on using him for monthly exterminating once the weather warms up.
Description of Work: Assist with extermination of Mice. Found entrance points, closed holes, laid traps...and gave advise of how i can be proactive and follow up myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bugs R Us Pest Services Inc
Thank you for that amazing review we are always here when you need us . you are now part of the Bugs R Us family we will do whatever it takes to make our customers happy

Jackie L.
11/2015
5.0
animal removal, pest control
  + 0 more
Worked with our handyman/ contractor to remove dead squirrels. Left baits to ensure there are no additional intruders and came back to pick up several days later. Sprayed house to remove fly maggots that most likely came from dead animals.
Description of Work: Fly extermination, dead animal removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bugs R Us Pest Services Inc
Thank you for your comment

Contact information

19 Albatross Rd, Levittown, NY 11756

http://www.bugsrusnow.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
C1800190
Trade License Locale
NY
Trade License Authority
New York State Department of Environmental Conservation Bureau of Pesticides Management
Trade License Expiration
09/21/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Bugs R Us Pest Services Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Bugs R Us Pest Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bugs R Us Pest Services Inc offers free project estimates.
No, Bugs R Us Pest Services Inc does not offer eco-friendly accreditations.
Yes, Bugs R Us Pest Services Inc offers a 10% senior discount.
No, Bugs R Us Pest Services Inc does not offer emergency services.
No, Bugs R Us Pest Services Inc does not offer warranties.
Bugs R Us Pest Services Inc offers the following services: Pest Control - Bed Bugs, Ants, Crickets, Ear Wigs, Flies, Mosquitos, Roaches, Termites, Ticks Mosquito Service,
Possums, Raccoons, Wildlife.

Contact information

19 Albatross Rd, Levittown, NY 11756

http://www.bugsrusnow.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day