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Best Way Chimney

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

10 % off for Angies list members. We have been in business for 20 yrs. Please check us out at the Better Business Bureau and consumer affairs. An educated consumer is a smart one. We are family owned & operated. Award winning. Additional DBA - Best Way Chimney Cleaning & Repairs .

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Chimney cleaning, masonry repairs, chimney caps, chimney relining, fireplace dampers, animals & blockages removed, carbon monoxide testing, leaks repaired & masonry waterproofing.

Services we don't offer

Please ask for details.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.0390 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 51-75 of 390 reviews

Janet S.
03/2017
5.0
chimney caps, chimney repair
  + 0 more
Amazing. They came in and evaluated all my options. They were fast, clean and got the job done!! I would def hire them again.
Description of Work: Originally wanted to replace my chimney cap but had to replace overall chimney flu as it was severely damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Way Chimney
I appreciate you taking your time to write this review, Thank you!

Elizabeth L.
02/2017
5.0
chimney caps
  + -1 more
The job went very well and fast. Roger was a pleasure and he even took the old caps with him! :) I also like the lifetime guarantee that came with the new caps.
Description of Work: Needed 2 rusted chimney caps replaced, one which was blown off during recent wind storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Best Way Chimney
Thank you so much, my pleasure!!

christine V.
02/2017
5.0
chimney repair
  + -1 more
Roger was very accommodating and did the job on a Saturday. He was a pleasure to work with and I wish we had found him sooner.
Description of Work: Installed a stainless steel chimney liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from Best Way Chimney
Thank you so much I appreciate it!!!

Joseph K.
01/2017
5.0
chimney sweep, chimney caps
  + 0 more
It went well. Contractor recommended a stainless steel liner. The price was right so a week later they did the job. I was extremely satisfied and I will call them back for any future work..
Description of Work: Annual chimney cleaning for boiler chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Best Way Chimney
Thank you I appreciate the work and the review!!!

Janet M.
01/2017
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
Roger was great. Ultimately he said there was nothing major wrong that he could see, but he did raise up our grate with some bricks to help keep smoke going up where it should. He gave us a quote for a stainless steel liner for our gas line, but otherwise he did not charge for the visit.
Description of Work: We were having problems with our fireplace and wanted to ensure nothing was wrong before trying another fire. I found Best Way Chimney on Angie's List and gave them a call.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen L.
01/2017
5.0
chimney sweep
  + -1 more
Great. They were super honest and performed the job on time.
Description of Work: Clean Chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kristi X.
01/2017
5.0
chimney repair
  + -1 more
After Roger evaluated the situation, he told us what the problem was and quoted us for the repair. It seemed reasonable especially he automatically gave us the AngiesList coupon he had available. That was very cool. He was able to schedule the repair for the next day. The work is done now and we are very satisfied with everything.
Description of Work: Our chimney cap fell off and needed to be reattached. The Clay insert was crumbling therefore leaving not much for the cap to attach to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Larry R.
01/2017
4.0
chimney sweep
  + -1 more
The Tech check the flue leading from the furnace and determined that the chimney was clean.The job took less than 10 minutes to complete.
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$90

Response from Best Way Chimney
Hello I think there was a misunderstanding I told you it didn't need to be done and to call Angies list for a refund it was only 10 min because it didn't need anything I wouldn't charge for that. If you could call Angies and tell them we said it was clean they will refund the money and then if you could revise your review I'd appreciate it Thanks Roger

Melissa J.
01/2017
5.0
chimney repair
  + -1 more
They're great. We've had many contractors through here and only people who came when they said, did they said they were going to do, charged what they promised. Very reliable, professional and just awfully nice people. We had them install a woodburning stove and insert after having our home inspector advise that the chimney was not safe as is for use. Best Way picked it up from the fireplace store, delivered, and installed. We used them again this year for cleaning and received the same service. Linda in the office is equally professional, personable, and responsive. Thank you guys!
Description of Work: Installed woodburning chimney insert and provided cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Ted H.
12/2016
5.0
chimney sweep, fireplaces
  + 0 more
Excellent. showed up on time. The installation was tricky due to our old chimney, they stuck at it and were able to make it work. The installation was professional, and the result good, and they left the job site clean
Description of Work: Installation of a fireplace insert And chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Anthony S.
12/2016
5.0
chimney repair
  + -1 more
I contacted Best Way as a second opinion after having a competitor come for the same services. Best Way was friendly, responsive and professional. Two gentlemen showed up ready to work. They took a look at my setup and quoted me a price less than half of the previous estimate. Hearing that, I hired them on the spot. They did the work quickly and cleaning, and even offered some advice on another improvement, I inquired about. I would 100% recommend Roger and his team again!
Description of Work: Chimney inspection and replace a broken damper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Richard F.
11/2016
5.0
chimney caps, chimney repair, animal removal
  + 1 more
Incredible company. Had my annual burner tuneup today, 11/18/16 and he discovered almost a complete blockage in the chimney. There was a partial break in the top of my chimney - cap was still on but def room for a squirrel to get in. Like most homeowners - I ignored it. He gave me the number to Bestway, as he had been told by his friend how great and honest these guys were, My burner had to stay off, so if they could not come on short notice, I would be w/o hot water or heat until at least tomorrow. They added me to the end of the run. After a long day already - turns out I had not one but two nest in the chimney and a partially collapsed flue. After working out a VERY fair price, Tommy attacked the blockages and collapsed flue. It was a VERY hard struggle to break through - in the dark by the time he and his brother John finally got through. Even the owner Roger arrived to help out - all three men EXTREMELY nice. Bottom line - a very fair price and now I have peace of mind. A new stainless steel liner..new cap and they sealed up the wall by the furnace (I thought I was heading to Home Depot tomorrow to get some cement) Left everything broom clean. These are good guys folks and I was treated like a neighbor. Hope they cut and paste this to Angie's List and Yelp. Five Stars! Rich Friedman - East Meadow, LI
Description of Work: Incredible company. Had my annual burner tuneup today, 11/18/16 and he discovered almost a complete blockage in the chimney. There was a partial break in the top of my chimney - cap was still on but def room for a squirrel to get in. Like most homeowners - I ignored it. He gave me the number to Bestway, as he had been told by his friend how great and honest these guys were, My burner had to stay off, so if they could not come on short notice, I would be w/o hot water or heat until at least tomorrow. They added me to the end of the run. After a long day already - turns out I had not one but two nest in the chimney and a partially collapsed flue. After working out a VERY fair price, Tommy attacked the blockages and collapsed flue. It was a VERY hard struggle to break through - in the dark by the time he and his brother John finally got through. Even the owner Roger arrived to help out - all three men EXTREMELY nice. Bottom line - a very fair price and now I have peace of mind. A new stainless steel liner..new cap and they sealed up the wall by the furnace (I thought I was heading to Home Depot tomorrow to get some cement) Left everything broom clean. These are good guys folks and I was treated like a neighbor. Hope they cut and paste this to Angie's List and Yelp. Five Stars! Rich Friedman - East Meadow, LI

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
11/2016
5.0
chimney repair
  + -1 more
This was my 1st time using Angie's List and my 1st review. Best Way Chimney pasted my 4P litmus test, Professional, Prompt, Perfect Install and Price. Roger and his assistant John were excellent. Roger explained the complete procedure both prior and during the install. The installation was quick (within the time frame given to me) and when they left everything was cleaned up. Very satisfied and I highly recommend them.
Description of Work: Needed to have chimney relined.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sammy D.
11/2016
5.0
chimney sweep
  + -1 more
Went well, did a good job cleaning and recommended things I thought needing fixing without me saying anything. The price of the fixes were very reasonable. I would use the for future projects and annual maintenance.
Description of Work: Chimney cleaning for both furnace and fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ted P.
11/2016
5.0
chimney sweep, chimney repair
  + 0 more
Great outcome, very prompt & professional
Description of Work: We had an issue with our furnace and determined the furnace chimney wasn't venting properly. This was at 530pm on a Friday night. We cold called Roger and he came to the house an hour later. He cleared the blockage got the furnace working on a cold night. Then recommended an upgrade which was needed. Friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Julien A.
11/2016
5.0
chimney sweep, chimney repair
  + 0 more
I was very please with this company, and happy that no bill was given for the inspection.
Description of Work: I hired this company to inspect and clean my chimney which has been in use for 23 years. The service person arrived on time inspected my chimney, and said it did not need a cleaning. No bill was written for this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe O.
11/2016
5.0
chimney repair
  + -1 more
It's easy to get "taken" by a chimney company, and it happened to me in my previous house. Roger, however, operates a good business. He came and replaced my chimney liner, for the price advertised on Angie's List, no nickel and diming for a couple of adjustments he had to do above and beyond the advertised special. 3 guys came to do the job and were fast and friendly, and took time to make sure the finishing work looked good. Really, I couldn't be more happy with the job.
Description of Work: Needed to replace Chimney Liner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ed R.
11/2016
5.0
chimney repair
  + -1 more
Three guys came and did a good job. They went to the basement and made sure the draft was ok. They cleaned the boiler as well as they could. They came on time and left sooner than I had expected. I was very happy with them.
Description of Work: Installed a new chimney liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Anthony D.
09/2016
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
Excellent roger showed up on time and completed the job in a short amount of time. Recommend him a a go to chimney company that will not rip you off or try to scam you
Description of Work: Had roger from bestway install a new class a chimney for a wood burning stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Best Way Chimney
Thanks so much for the review we appreciate the work if we can ever be of service please contact us!

Fleurette S.
09/2016
5.0
chimney caps, chimney repair
  + 0 more
See comments in description of work done.
Description of Work: 1. Repair/replace missing brick in chimney, which had allowed squirrels to enter even though the chimney cap was in place. The chimney has a double flue; Roger checked to see whether squirrels were still there. They were not present in the fireplace section of the chimney, but he could not see all the way down to the bottom of the second flue, which goes all the way down to the basement. 2. About 6 weeks later, the chimney cap blew off another chimney during a storm. Roger responded quickly, even though he was really busy because of the storm. As he was leaving, I mentioned that I'd seen lots of flies in the living room. He said it had to be squirrels in the fireplace flue. He was right. Presumably, they were the ones he could not see in the second flue the first time he was here. They tried to leave and became trapped behind the fireplace damper. Most impressively, there was NO charge. He is a delight.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia C.
08/2016
5.0
chimney sweep
  + -1 more
It went very well. Stayed true to the 2 hour window, fair price and left the home clean. I would definitely recommend Best Way Chimney.
Description of Work: Clean out the chimney for the fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul Z.
05/2016
5.0
chimney repair
  + -1 more
Great experience. Competitively priced. Roger is great to deal with and very informative. Would def hire again!
Description of Work: New chimney liner - re-point top three layers of brick - new crown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Sonia B.
04/2016
5.0
chimney repair
  + -1 more
Job handled very professionally. Showed me the liner in the chimney before sealing it up. Left work area clean. Roger explained and answered all my questions clearly. Gave Angie's list discount on price of the job. Recommend him highly.
Description of Work: Cleaned out soot from chimney, Installed a steel chimney liner and chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,100

James B.
04/2016
5.0
chimney repair
  + -1 more
We had hired Best Way three years ago to repair our chimney that had been damaged by a lightning strike and we were very happy with the work they performed. That is why Best Way was one of the companies we chose to get a quote from to replace the old ceramic liner. Roger, the owner came on time to examine the chimney and offer his opinion on the work needed and give us a written estimate. We were once again impressed not only with his demeanor but with his breadth of knowledge and ability to explain exactly what was needed to do the job correctly and also with the fact that he did not try and sell us any unneeded services. He quoted us a price that we deemed to be fair and the next day we scheduled an appointment of between 11 AM and 1 PM today for the work to be done. Just before 1, Roger called and told us that they were just leaving another job and would get to our house in about 1/2 hour. That was fine with us as he gave us a call and we understand that sometimes there are unexpected delays. Roger and his helper John arrived just past 1:30 and they performed the installation. They did a perfect job tested it and left the place cleaner that it was before they arrived all the while being friendly and professional. Roger had a chance to add an unneeded service onto the job but instead, he told us not only was it not necessary, but why not. That alone, not only saved from spending more than we needed to but spoke volumes about how honest and honorable he is. I can't recomend Best Way highly enough
Description of Work: Installed a 22 foot 2 ply stainless steel chimney liner to replace an old, crumbling ceramic liner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Cassandra E.
03/2016
5.0
chimney repair
  + -1 more
I was NOT surprised by the warm greeting I received from Roger along with an easy matter of fact response indicating he would look at his schedule and let me know when he was in the area. When I returned from running some errands this afternoon (Not even one day later!), I discovered a business card sticking out of the front door. Low and behold, Roger had already been by to assess and address my expressed concern. He left me a detailed description of the work he did and some suggestions for burning hotter per his creosote observation. I look forward to the next heavy rain to see how she holds up and I worry not because this gentleman is, to say the least, of solid character. I am more frugal than most and would prefer to do as many jobs as I can with my own hands to avoid spending money unnecessarily. When it comes to giving my hard earned money to a professional, I would be happy to take crow bar to wallet any day for a stand up professional like Roger. Sure appreciate the kind, quality and unparalleled professional response and follow through!
Description of Work: More than one year ago Roger installed a chimney for a new wood burning stove as well installing a new chimney lining for a gas boiler conversion. All went extremely well and I was and continue to be very satisfied with Roger's work! I thought I was getting some water running down the exterior of the stove pipe inside our home when rain was heavy and winds were strong. After awhile I decided to investigate chimney cap options that I thought would prevent rain from getting into our home. After receiving some professional advice suggesting it may not be the heavy, sideways rain, I contacted Roger (yesterday) to express my interest in remedying the situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

39 Serpentine Ln, Levittown, NY 11756

www.bestwaychimney.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Masonry,
Fireplaces,
Dryer Vent Cleaning,
Animal Removal,
Foundation Repair,
Gas Logs

FAQ

Best Way Chimney is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Best Way Chimney accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Best Way Chimney offers free project estimates.
Yes, Best Way Chimney offers eco-friendly accreditations.
No, Best Way Chimney does not offer a senior discount.
Yes, Best Way Chimney offers emergency services.
No, Best Way Chimney does not offer warranties.
Best Way Chimney offers the following services: Chimney cleaning, masonry repairs, chimney caps, chimney relining, fireplace dampers, animals & blockages removed, carbon monoxide testing, leaks repaired & masonry waterproofing.
Please ask for details.

Contact information

39 Serpentine Ln, Levittown, NY 11756

www.bestwaychimney.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM