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Best Way Chimney

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

10 % off for Angies list members. We have been in business for 20 yrs. Please check us out at the Better Business Bureau and consumer affairs. An educated consumer is a smart one. We are family owned & operated. Award winning. Additional DBA - Best Way Chimney Cleaning & Repairs .

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Chimney cleaning, masonry repairs, chimney caps, chimney relining, fireplace dampers, animals & blockages removed, carbon monoxide testing, leaks repaired & masonry waterproofing.

Services we don't offer

Please ask for details.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.0390 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 201-225 of 390 reviews

Michael S.
03/2013
5.0
chimney repair, fireplaces
  + 0 more
Roger came promptly and gave me an estimate which was fair and honest. He took the time to walk me through everything that was needed. My appointment was made right on the spot and he gave me my estimate. Roger returned on 3-4-13 @ approximate time schedule, he did the job and performed everything as said. Roger also gave me an estimate of 1300.00 for all the services being performed, he only charged me 1100.00, due to the fact that I am having a fireplace installed also and he said that it would be better that when that is done he would come back finish the repair and capping of the chimney, and I would pay the rest of the 200.00owed. They are honest clean and prompt, highly recommend. Thanks Roger!!!!
Description of Work: >Chimney Relining >Burner brought up to code > Chimney re-pointed and some bricks fixed. > Cap installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Best Way Chimney
Thank you [member name removed] you and your wife are very nice people , I hope your enjoying your new home, Call me whenever you need me, Thanks Roger

MEGAN P.
03/2013
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
I thought it was very nice of them to let me know nothing needed to be done instead of just doing the work and charging me. It was nice that they gave me their professinoal opinion even though it meant not making any money. They did what they were supposed to do.
Description of Work: I used Best Way Chimney about a year ago. I thought I would need a full chimney sweep but they did a full investigation and determined I did not need anything.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Way Chimney
Thank You, Happy to inspect for you!

Hilary A O.
03/2013
5.0
chimney repair
  + -1 more
They did a great job in being honest and letting us know that no work needed to be done immediately. They told us the work could wait until the summer. My husband was impressed and said they did a good job. They were very professional.
Description of Work: They inspected a chimney.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Way Chimney
Thank You, call anytime!

Dodi G.
03/2013
5.0
chimney sweep
  + -1 more
No complaints. I'd use them again.
Description of Work: Prompt, professional service. Best Way took a look at my chimney and said it didn't need cleaning. They explained the best wood to burn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Way Chimney
Thank you, Appreciate the review!

christopher V.
02/2013
5.0
chimney caps
  + -1 more
Roger was awesome. Pointed out stuff that i could do to help protect and repair some minor cracks at the base. Was very informative and helpful. Also took a picture and showed me some repair that needed to be done on the actual top of the chimney. I will calling him in the spring to come back and repair it. Was a pleasure to have found him on here!
Description of Work: Install of new chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Response from Best Way Chimney
Thank You, Glad to help! Roger

Kristin O.
02/2013
5.0
chimney caps
  + -1 more
This company was completely professional. I received a call from the company the morning they were scheduled to come so that they could ask me a few questions as to what I was specifically looking for. He spent about 20 minutes on the phone with me explaining that it would be a waste of money for me to replace the current cap (due to the fact that I am looking to install a gas insert fireplace). However, I explained to him that I would need to do something with the current cap because I was getting birds in my chimney/fireplace. Later that day, he arrived at my house and within 15 minutes, went up and checked me cap, at which time he told me that the cap wasn't damaged, it was simply open. He saved me the $165 that another company wanted to charge me for a new cap.
Description of Work: I called this company to come to my house and check a cap that I believe was damaged because I had a bird in my chimney/fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Way Chimney
Thank You for the great review, glad i could help! Roger

Frederick G.
02/2013
5.0
chimney repair
  + -1 more
Thoroughly professional work, from the estimate to completion of the work (all within four days). Addressed numerous deferred maintenance problems with the chimney. Also sealed against water damage.
Description of Work: First-rate company
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Response from Best Way Chimney
Thank You for the great review, glad to help!

frank F.
02/2013
4.0
chimney caps, chimney repair
  + 0 more
did a good job, they were quick and efficient.
Description of Work: called best way to replace chimney cap which was blown off during super storm sandy. They responded promptly and replaced cap .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Response from Best Way Chimney
Thank You, but why would you give a "B" You wrote all good comments, and had such a good experience if fact I went out of my way to fit you in after that horrible storm.

Chris F.
01/2013
5.0
chimney repair
  + -1 more
I could not be happier with the professionalism and curtesy. Absolute gentlemen. Will definitely use them again.
Description of Work: Sweep and replaced damper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Best Way Chimney
Thanks so much , Pleasure serving you!

Pamela R.
01/2013
5.0
chimney caps, chimney repair
  + 0 more
I am very pleased with the work that Best Way did. My chimney cap blew off during Hurricane Sandy so I needed that fixed, plus I was told by a friend that my clay liner had cracked. Best Way came out on New Year's Eve to give me an estimate and wound up removing a fairly large nest that was clogging my chimney so my daughter and I would be safe until I got the cap replaced (they took no payment). I got an estimate for a new liner, new cap, and to repair the crown. My appointment was for Saturday, 1/26/13. They called Friday night to give me a window and called again Saturday morning to verify. All the work was completed as per the estimate (he wound up having to remove another nest!) and he left everything neat and clean. I definitely recommend them and would use them again if needed.
Description of Work: Remove nest from chimney, install new liner, install new chimney cap, fix chimney crown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,280

Response from Best Way Chimney
Thank You so much, I appreciate the great review. Roger

Laura L.
01/2013
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
The men were professional, clean and did a very good job. When they pointed out that we needed new chimney caps (which we knew, but had been putting off), we agreed. They gave us a very competitive price and installed two caps. The caps look good and keep debris and animals out. We would definitely use them again and highly recommend this company.
Description of Work: After reading the reviews on Angie's List, we selected this company. They responded to my call promptly to set up an appointment. We were called the day before to give us a time window. They also called before they arrived to double check that we were home and ready for them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Best Way Chimney
Thanks so much!

Tom S.
01/2013
5.0
chimney repair
  + -1 more
Prompt and fair estimate for a chimney liner replacement, work was done on time, everything cleaned up nicely after completion. No hesitation in recommending Best Way's services.
Description of Work: Well Done
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,300

Response from Best Way Chimney
Thank You, appreciate the review! Roger

Nancy C.
01/2013
5.0
chimney caps, chimney repair
  + 0 more
We were very fortunate in that we only experienced minor damage during Hurricane Sandy. My main concern was that both of my chimney caps blew off, and while we were able to retrieve them basically undamaged, I needed someone to put them back on properly. Of course I went straight to Angie's List and called Best Way Chimney. The appointment was made so that I could be there on a Saturday - only a few days after I called them. Two very nice young men came and replaced my chimney caps very quickly. They also checked the outside of the chimneys to ensure there was no other damage. They were polite, accommodating and efficient. The cost was very reasonable. I will certainly call this company again.
Description of Work: After the Hurricane
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Best Way Chimney
Thanks so much! Our Pleasure Roger

Francine P.
01/2013
5.0
chimney sweep
  + -1 more
The men showed up promptly and were very friendly and professional. They did the cleaning work plus inspection as promised and told us everything looked good. They did not try to sell us anything further.
Description of Work: Chimney inspection; chimney cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Best Way Chimney
Thank You!

Cecilia T.
12/2012
5.0
chimney sweep, fireplaces
  + 0 more
Great overall, no other suggestions
Description of Work: Very good experience, very clean and cognizant of surroundings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Best Way Chimney
Thank You! Roger

Mary H.
12/2012
5.0
chimney sweep
  + -1 more
Roger came with another man and examined my chimney. Roger took a photo of the top of my chimney and recommended that I have it repaired and have a cap put on top. He told me my chimney was fine and did not need any a cleaning! He gave me a written estimate of the cost to repair the top of my chimney and suggested I have it done in the spring. He did not charge me for the examination and estimate. The men were prompt, polite and profession
Description of Work: Roger and another man arrived on time. They examined the interior chimney access and used a ladder to climb up on the roof to check the exterior of the chimney. Roger took a photo of the chimney top for me to see the condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Way Chimney
Thank you! Roger

Charles C.
12/2012
5.0
chimney sweep, chimney repair
  + 0 more
They cleaned the chimney from the inside of the house so they did not need to take the cap off. They protected the surrounding area and the job took about a half hour to three quarters of an hour.
Description of Work: Cleaned and inspected the chimney for our wood burning fireplace, which hadn't been done for some time. They did an excellent job and were very knowedgable about their work. We were very satisfied and would certainly use them the next time we need a cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Best Way Chimney
Thank You, call anytime!

Daniel E.
12/2012
5.0
chimney repair
  + -1 more
Bought a new house and had them come to inspect/clean the chimney. It turns out the old owners had installed gas boilers on the cheap, and hadn't lined the chimney correctly. The rep from Best Way Chimney showed us what was wrong, explained it clearly, and gave us some options on how to proceed. We went with his recommendation to install a new chimney liner, but didn't feel pressured or forced -- just that it made the most sense. We were very happy, and would use them again.
Description of Work: Bought a new house and had them come to inspect/clean the chimney. It turns out the old owners had installed gas boilers on the cheap, and hadn't lined the chimney correctly. The rep from Best Way Chimney showed us what was wrong, explained it clearly, and gave us some options on how to proceed. We went with his recommendation to install a new chimney liner, but didn't feel pressured or forced -- just that it made the most sense. We were very happy, and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Best Way Chimney
Thanks so much, Hope your enjoying your home! Roger

Edwin E.
12/2012
5.0
chimney sweep, fireplaces
  + 0 more
They came on time, were neat, had all their equipment. Two men did the work - no mess and debree was taken care of in a professional manner.
Description of Work: cleaned two chimneys - the oil burner and the fireplace

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Best Way Chimney
Thank You!

Robert L K.
12/2012
5.0
chimney repair
  + -1 more
Tom & John of Best Way Chimney arrived at 11:00AM on 12/15/2012. I accepted their quote for $1,050. Tom & John then went to pick up 22 feet of stainless steel liner. Liner & chimney cap were completely installed by 2:00PM on 12/15/2012. Complete job took ONLY!!! 3 hours from original quote to completion. Job was done to perfection & all work materials were cleaned up & removed before Tom & John left. I would strongly recommend Best Way Chimney for a professional job at the right price
Description of Work: Installed 22 feet of stainless steel chimney liner & stainless steel chimney cap Also fixed brick(s) that were starting to break down at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from Best Way Chimney
Thank you for the review, Im glad you were happy!

Matthew S.
12/2012
5.0
chimney sweep, chimney repair
  + 0 more
Great. Honest, explained what I needed and great price
Description of Work: I highered Best Way Chimney to do a chimney sweep and Roger told me that I actually didn't need one. I have never heard of a Chimney guy turning down a sweep! Very honest and Best Way had the lowest price too. I did end up having Best way line my chimney becuase this was never done when my house was converted to gas. He did a great job, was professional and had the most competive proce as well! I will use Best Way for anything chimney related.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Best Way Chimney
Thanks for the great review! Roger

Benjamin G.
12/2012
5.0
chimney sweep, chimney repair
  + 0 more
Everything went very well - no suprises
Description of Work: Thoroughly cleaned chimmney & inspected system from roof to fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Best Way Chimney
Thanks!

Paul E.
11/2012
5.0
chimney sweep, chimney caps
  + 0 more
easy to make appointment; they came on time; work was done quickly and cleanly
Description of Work: cleaned chimney (2 flues) , and installed a cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Best Way Chimney
Thank You!

Angela H.
11/2012
5.0
chimney sweep
  + -1 more
Overall the work was excellent. This company is very professional.
Description of Work: We had our chimney cleaned. We also had questions about the upkeep of our fireplace. Best Way workers were very helpful and gave us great advice on maintaining the fireplace. They were also very neat and covered the area well when cleaning. We would definitely use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Best Way Chimney
Thank You call anytime for an inspection! Roger

Matthew K.
11/2012
5.0
chimney caps
  + -1 more
Very professional and the work performed was done well from the inspection to the subsequent replacement of our chimney caps. With all of the contractor and repair horror stories around this hurricane, it's nice to see a business that is honest and has integrity. We would recommend and use them again.
Description of Work: Best West provided an inspection of our two chimneys and connection to our gas burner, advising us that no cleaning or maintenance was required at this time. They advised that our liner would eventually need to be changed. A couple of weeks later we suffered damage or loss to all three of our chimney caps during Hurricane Sandy which they replaced with three stainless steel caps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$209

Response from Best Way Chimney
Thank You, we were inundated after the storm glad i could help!

Contact information

39 Serpentine Ln, Levittown, NY 11756

www.bestwaychimney.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Masonry,
Fireplaces,
Dryer Vent Cleaning,
Animal Removal,
Foundation Repair,
Gas Logs

FAQ

Best Way Chimney is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Best Way Chimney accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Best Way Chimney offers free project estimates.
Yes, Best Way Chimney offers eco-friendly accreditations.
No, Best Way Chimney does not offer a senior discount.
Yes, Best Way Chimney offers emergency services.
No, Best Way Chimney does not offer warranties.
Best Way Chimney offers the following services: Chimney cleaning, masonry repairs, chimney caps, chimney relining, fireplace dampers, animals & blockages removed, carbon monoxide testing, leaks repaired & masonry waterproofing.
Please ask for details.

Contact information

39 Serpentine Ln, Levittown, NY 11756

www.bestwaychimney.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM