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Jay's Appliance Center

Appliance Sales and Installation, Heating and Air Conditioning, Appliance Repair

Reviews

4.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
6%
3
12%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.1
value
4.4
professionalism
3.6
responsiveness
3.9
punctuality
4.1
Showing 1-17 of 17 reviews

Joe A.
08/2023
1.0
heating & air conditioning/hvac
  + -1 more
Rich is a horrible person!!! no one called me to let me know when my install was. I called them to find out and Rich (the owner) cursed at me using the F- Bomb repeatedly! If anyone believes as a customer being screamed at and cursed at using such profanity than by all means go to Jays. But this is not the first time the unprofessional mannerism has happened by a Jays staff, now I understand why. When the owner thinks its ok to F- someone out because they would like to know when a delivery is going to be made. why shouldnt the staff also be less than average
Description of Work: replace airconditioning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

ROBERT F.
09/2022
3.0
appliance sales
  + -1 more
GOOD UNTIL TJE OWNER BECAME BELLIGERENT HOURS AFTER THE SALE WHEN I ASKED FOR ADVICE AND HAD TO RETURN ITEM BECAUSE MY ELECTRIC WOULD NOT SUPPORT 1 OF THE ITEMS. NO FAULT OF THE OWNERS, BUT HE KEPT FEELING ACCUSED FOR SOME REASON AND KEPT SAYING HE WOULD NOT TAKE THE ITEM BACK I JUST PURCHASED HOURS PRIOR! I LIKE THE STORE AND ITS OWNWER AS WELL SO ILL GIVE THEM ANOTHER CHANCE. WE ALL HAVE BAD DAYS.
Description of Work: PURCHASED 3 APPLIANCES IN 2 WEEKS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

judy L.
07/2017
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
There were manufacturing warranty. The installers were really good. I was impressed. I was happy. He was exactly on time. It was very good. They came on an Sunday.
Description of Work: It was for the purchased of the unit, and installation. This also included the jay channeling, and the molding around the air conditioner. The air conditioner I bought apparently doesn't have the grate on the back. The guy at the store said to buy chicken wire, and the guys installed it on the back, to prevent birds from flying in. He didn't charge me for that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

annmarie D.
08/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: Prompt, courteous, efficient and clean. had ductless air conditioning units installed. From sales to install, were treated as if we were their only customer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nick F.
08/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: "I have used Jay's for all my appliances. I highly recommend Jays for best for price and quick service. |Will match any competitors price"
Rating CategoryRating out of 5
Yes, I recommend this pro

Lee S.
05/2015
5.0
appliance sales
  + -1 more
They are a TV/Appliance re-seller and it is a local company. They are a solid company to recommend. Their pricing is competitive to the big guys and in most cases, cheaper. They have been working with us for over 20 years. We have purchased major appliances, televisions, dishwashers and other things from them. Their delivery guys have always been excellent and we have never, ever had an issue with them and we have made major purchases. They carry a full line of every appliance in almost every brand. They belong to a buying coop which means their on-sale item pricing is always the same or better than major retailers.
Description of Work: I think I should give kudos to Jay's Appliance Center. The last time we used them we bought a washer and dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,400

marilyn T.
11/2014
5.0
appliance sales
  + -1 more
I needed a new dryer ASAP. We went to Jay's purchased the dryer, and they delivered and installed it 2 days later. They cleaned up completely and hauled away my old dryer.
Description of Work: I purchased and they installed a new clothes dryer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Lorraine T.
07/2013
3.0
heating & air conditioning/hvac, appliance sales
  + 0 more
As happy as I was with the installation, I am twice as disappointed with their service. The wall unit is leaking water inside the house and making a mess of the wall. Who is going to repair this wall? Why can't they get someone to fix it -- this is the summer! Don't they have enough employees???
Description of Work: installed a wall a/c; cannot get any one back for service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


scott C.
07/2013
1.0
heating & air conditioning/hvac, appliance sales
  + 0 more
Installed air conditioner in wall. They did not clean up the mess afterwards. When I requested that they send me extra receipts for the rebates a man named Rich told me to go to the stationery store to make copies. Terrible post sale customer service.
Description of Work: Wall air conditioner installation

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$450

Andrea K.
02/2013
5.0
appliance sales
  + -1 more
My family has been dealing with Jay's since before I was born. When I bought my home 2 years ago, although I moved about 30 minutes from Jays, I still rely on them for all my appliance and television needs. They never try to sell you something you do not need or want, and do not pressure you into anything in the least. In fact, they almost push you away from buying if they sense you feel uncomfortable or are not ready to spend the money. I've dealt with "Bulldog" twice in the past year and half, first to purchase 2 plasma TV's, and again this week to purchase kitchen appliances destroyed by Sandy. You definitely know you're dealing with a seasoned sales professional when you speak to him, but something about him feels honest and comfortable. I feel their prices are always competitive and they have a great selection on the floor. From my description, Bulldog knew exactly when I was looking for, pointed me in the right direction and all the appliances were picked out within minutes. I am awaiting delivery and installation this coming Monday and I am expecting nothing less than the best!
Description of Work: Purchased kitchen appliances damaged by Sandy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

kelly H.
06/2012
5.0
appliance sales
  + -1 more
After a bad experience and cancelled order with a large retailer, we went to Jay's, which is where we should have gone first. With our toddler and infant in tow, we were so happy that our salesperson Andy made the experience fast and easy. He immediately showed us two machines (he knew exactly what we needed without much input) and gave us a great price on the one we wanted. Delivery was quick and the company was friendly and professional. We HIGHLY recommend Jay's (and Andy!)
Description of Work: Bought a washing machine and had it installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

CHARLES D.
05/2012
5.0
appliance sales
  + -1 more
Wanted a New Air conditioner & wanted it installed thru the wall.Went to Jays in Levittown....met a really nice & knowledgeable salesman named Gary...he helped me pick out a great unit....& 2 days later the installers were here.Charlie & his partner were in & out in about 50 minutes. They did a great job ! J channels on the outside & molding on the inside....& the sealed it with caulk. Tight as a drum & it looks great ! Thank You Jays..& keep up the good work ! C Doyle
Description of Work: Air Conditioner with Wall Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

BENES W.
09/2009
1.0
appliance sales
  + -1 more
This was a terrible job. They did a poor job with the installation and the air conditioning is noisy, which is ironic since we purchased one called The Quiet Master. We have called and we cannot get him to finish. We will not use this company in the future.
Description of Work: We hired them to install our air conditioning and they had to do this through a brick wall. We are not happy with the service.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


BRUCE P.
07/2007
5.0
appliance sales
  + -1 more
Jay's is a great place to buy appliances. In a word, they are just excellent. They know appliances and they charge the going rates. They are at an easy location and the customer service representatives have always proven to be helpful and friendly. They are approachable and they do know the appliances they are selling which makes me feel good as a customer.
Description of Work: I bought my brand new dishwasher from this facility.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MARSHALL S.
06/2007
5.0
appliance sales
  + -1 more
Jay's is an excellent appliance store. The people who work there are friendly, courteous, knowledgeable, and responsive. They brought my dishwasher out very promptly and I got a good price on it. Our experience with this company was fine in every respect.
Description of Work: I purchased a new dishwasher from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
WE HAVE BEEN IN A CONTRACT WITH THIS COMPANY FOR ABOUT FOUR YEARS. THEY HAVE ALWAYS PROVIDED EXCELLENT CUSTOMER SERVICE. I HAVE NEVER HAD A PROBLEM WITH THIS COMPANY.
Description of Work: THEY SERVICED MY HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2006
4.0
heating & air conditioning/hvac
  + -1 more
WELL, I THINK THEY DID A GOOD JOB. THEY DID WHAT THEY SAID THEY'D DO & I'VE NOT HAD ANY PROBLEMS WITH MY A/C. BEST OF ALL THERE WERE NO SURPRISES. THE DIAGNOSIS WAS RIGHT & THEY CHARGED WHAT THEY SAID THEY WOULD.
Description of Work: THEY DID MINOR REPAIR FOR MY AIR CONDITIONER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

    Contact information

    3171 Hempstead Tpke, Levitown, NY 11756

    http://www.jaysappliances.com/

    Service hours

    Sunday:
    10:00 AM - 5:30 PM
    Monday:
    10:00 AM - 8:30 PM
    Tuesday:
    10:00 AM - 8:30 PM
    Wednesday:
    10:00 AM - 8:30 PM
    Thursday:
    10:00 AM - 8:30 PM
    Friday:
    10:00 AM - 8:30 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Heating and Air Conditioning,
    Appliance Repair

    FAQ

    Jay's Appliance Center is currently rated 4 overall out of 5.

    Sunday: 10:00 AM - 5:30 PM

    Monday: 10:00 AM - 8:30 PM

    Tuesday: 10:00 AM - 8:30 PM

    Wednesday: 10:00 AM - 8:30 PM

    Thursday: 10:00 AM - 8:30 PM

    Friday: 10:00 AM - 8:30 PM

    Saturday: 10:00 AM - 6:00 PM

    No, Jay's Appliance Center does not offer free project estimates.
    No, Jay's Appliance Center does not offer eco-friendly accreditations.
    No, Jay's Appliance Center does not offer a senior discount.
    No, Jay's Appliance Center does not offer emergency services.
    No, Jay's Appliance Center does not offer warranties.

    Contact information

    3171 Hempstead Tpke, Levitown, NY 11756

    http://www.jaysappliances.com/

    Service hours

    Sunday:
    10:00 AM - 5:30 PM
    Monday:
    10:00 AM - 8:30 PM
    Tuesday:
    10:00 AM - 8:30 PM
    Wednesday:
    10:00 AM - 8:30 PM
    Thursday:
    10:00 AM - 8:30 PM
    Friday:
    10:00 AM - 8:30 PM
    Saturday:
    10:00 AM - 6:00 PM