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MASTER CARE RESTORATION CO

Air Duct Cleaning, Mold Testing & Remediation, Sewer Cleaning,

About us

AMERICAN OWNED AND OPERATED. ADDITIONAL PHONE NUMBERS: 800-588-7579, 585-768-6410 OR 585-747-6843.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

CARPET/TILE/GROUT/DUCT & UPHOLSTERY CLEANING, MOLD REMEDIATION, THERNALSCAN/INFRARED THERMOGRAPHY, EQUIPMENT RENTAL, FIRE & SMOKE RESTORATION, PUFFBACKS, WATER & FLOOD RESTORATION, SEWAGE CLEANUP, GENERAL CARPET REPAIR, PET ODOR (URINE) REMOVAL, SPOT DYEING, RESTRETCHING, FILTRATION SOIL REMOVAL, SEAM, BURN HOLE, BONDED INSERT REPAIR, SPECIALTY STAIN REMOVAL.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Frank P.
12/2012
1.0
air duct cleaning
  + -1 more
We hired Master Care on December 16, 2011. The owner, Bryan Colton, assured us that the house would be restored to the same condition as it was before the fire and that we would be able to move back in in four months which was sometime in April, 2012. We finally moved back seven months later on July 1, 2012. It was a real hardship for us because we had to stay in motels and apartments and store most of our possessions in storage facilities. Everything was half done. We had to do much of the work ourselves and had to hire other contractors to finish the job that Master Care refused to finish. Even though the job was not done, Mr. Colton presented us with an inflated bill and refused to finish the job unless we paid extra. When we told him that he needed to complete the job he was hired to do before final payment was made he lost his temper and started yelling and threatened to put a lien on our property. During the construction period the crew disappeared for long periods of time and did not work on weekends or holidays. Master Cares slogan is "LET MASTER CARES EXPERIENCE RESTORE YOUR PEACE OF MIND". It should be DESTROY YOUR PEACE OF MIND. Our overall experience was a complete nightmare and, needless to say, we would never hire them again and would never recommend them to anyone else.
Description of Work: Due to a fire in our home we had to have our garage and most of our roof replaced. The house was gutted down to the studs. All the debris had to be removed and the home had to be rebuilt.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175,775

    Contact information

    8741 LAKE AVE, Le Roy, NY 14482

    www.mastercareclean.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Mold Testing & Remediation,
    Sewer Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Carpet Cleaning

    FAQ

    MASTER CARE RESTORATION CO is currently rated 1 overall out of 5.
    MASTER CARE RESTORATION CO accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, MASTER CARE RESTORATION CO offers free project estimates.
    No, MASTER CARE RESTORATION CO does not offer eco-friendly accreditations.
    No, MASTER CARE RESTORATION CO does not offer a senior discount.
    Yes, MASTER CARE RESTORATION CO offers emergency services.
    No, MASTER CARE RESTORATION CO does not offer warranties.
    MASTER CARE RESTORATION CO offers the following services: CARPET/TILE/GROUT/DUCT & UPHOLSTERY CLEANING, MOLD REMEDIATION, THERNALSCAN/INFRARED THERMOGRAPHY, EQUIPMENT RENTAL, FIRE & SMOKE RESTORATION, PUFFBACKS, WATER & FLOOD RESTORATION, SEWAGE CLEANUP, GENERAL CARPET REPAIR, PET ODOR (URINE) REMOVAL, SPOT DYEING, RESTRETCHING, FILTRATION SOIL REMOVAL, SEAM, BURN HOLE, BONDED INSERT REPAIR, SPECIALTY STAIN REMOVAL.

    Contact information

    8741 LAKE AVE, Le Roy, NY 14482

    www.mastercareclean.com