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Computer Renaissance

Computer Repair, Electronic Gadget Repair


Services we offer

Operating system reinstallation, upgrades, memory, hard drive replacements, laptop lcd, motherboard, virus, spyware, data back up recovery, security, remote support, software & laptop keyboard.

Reviews

4.413 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
31%
3
15%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.3
punctuality
4.2
Showing 1-13 of 13 reviews

Ann M S.
12/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

DOROTHY R.
07/2012
5.0
electronic repair
  + -1 more
They did a good job and finished the job quickly. They are highly dependable whenever I needed their services and every time I have queries. They are all expert in everything about computers and I started recommending them to my friends. Their price is reasonable. I would use them again in the future.
Description of Work: I prefer the services of Computer Renaissance. I had a hard drive crashed and a friend recommended them to me. They got everything back so I didn’t lose anything in my computer. They just repaired everything for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EARL T.
07/2007
3.0
computer repair
  + -1 more
I'd call this place average. In New York, if you take your computer anywhere to be fixed, in my opinion, you have to know what you are talking about. Otherwise, they encourage you not to spend the hundred and fifty bucks out of pocket to fix your computer and urge you to buy a new three thousand dollar machine from them. That rarely appeals to me.
Description of Work: My computer was having a ton of problems. The hard drive was messed up amongst numerous other things. I brought it to this place. They did repairs to get it up and running again.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

MARGARET B.
12/2006
5.0
computer repair
  + -1 more
Good experience. The computer was serviced, repaired, and ready for pick up within the promised time frame (estimated 4 days). End result is a computer in good-as-new working order.
Description of Work: Diagnosed spyware/virus problem, repaired hard drive, and installed high level security software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris S.
07/2006
3.0
computer repair
  + -1 more
I WENT THERE FOR A REPAIR BECAUSE THEY WERE AN AUTHORIZED DEALER FOR MY COMPUTER. THE GUY SAID HE HAD TO LOOK UP MY COMPUTER BRAND AND THEY NEVER GOT BACK TO ME. IT TOOK ALONG TIME FOR THEM TO FIX MY COMPUTER AND I HAD TO CALL THE OWNER AND COMPLAIN. HE GAVE ME A CREDIT FOR THIS MISHAP. THE GUY THAT DID THE WORK WAS VERY UNPROFESSIONAL.
Description of Work: A NEW CD DRIVE WAS REPLACED.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$200

07/2006
5.0
computer repair
  + -1 more
THEY'RE GREAT. THEY'RE DOWN THE STREET FROM ME AND THEY'RE FINE. THEY ARE NICE GUYS, ALL YOUNG FELLOWS. I THINK THEY'RE THE BEST. THEY HAVE A GREAT REPUTATION. THEY WERE ABLE TO LOOK AT THE COMPUTER AND WE ALL LAUGHED ABOUT IT. THEY SAID THAT I COULD GET A PLASTIC COVER THAT WOULD PREVENT IT FROM HAPPENING AGAIN, BUT THEY DIDN'T PRESSURE ME INTO BUYING ONE.
Description of Work: THEY TOOK THE COMPUTER TOWER APART AND CLEANED ALL THE INSIDES. WE KEPT IT ON THE FLOOR AND DOG HAIR WAS GETTING IN THERE AND IT SMELLED LIKE IT WAS GOING TO LIGHT ON FIRE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

TINA O.
07/2006
5.0
computer repair
  + -1 more
THEY WERE ABLE TO SAVE OUR OLD HARD DRIVE AND PUT IT IN OUR NEW COMPUTER. WE HAD A LOT OF STUFF ON IT. THE PRICE WAS JUST A LITTLE BIT HIGHER THAN WHAT WAS I WAS HOPING OR EXPECTING.
Description of Work: WE HAD SOME OF OUR OLD PARTS TAKEN OUT OF OUR COMPUTER AND PUT IN A NEW COMPUTER. WE WANTED TO SAVE SOME OF OUR OLD FILES, AND THEY WERE ABLE TO BUILD THE NEW COMPUTER WITH SOME OF THE OLD PARTS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
4.0
computer repair
  + -1 more
THEY DO WHAT THEY SAY THEY ARE GOING TO DO. I WOULD GO BACK TO THEM BECAUSE THEY DO A GOOD JOB. I WOULD RECOMMENDED THEM TO ANYONE. THEY ARE VERY PROFESSIONAL.
Description of Work: THEY REPAIRED THE WHOLE COMPUTER BECAUSE IT WOULDN'T TURN ON AT ALL.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

JANET K.
07/2006
4.0
computer repair
  + -1 more
THEIR MORE EXPERIENCED TECHNICIAN OBVIOUSLY KNEW WHAT HE WAS DOING, THE FIRST GUY DIDN'T. THE FIRST GUY THAT CAME OVER DIDN'T KNOW WHAT HE WAS DOING AND THEY HAD TO SEND A SECOND PERSON. ONCE WE GOT THE RIGHT PERSON WHO KNEW WHAT HE WAS DOING IT WAS REPAIRED IN NO TIME. THE FIRST GUY SPENT ALL SORTS OF TIME DOING THINGS THAT HAD NO EFFECT. THEY ENDED UP DEDUCTING A LOT OF THE TIME THAT THEY ORIGINALLY CHARGED ME BECAUSE THE GUY WASN'T DOING THE RIGHT THING.
Description of Work: THEY CLEANED OUT A VIRUS AND REPAIRED THE HARD DRIVE ON A DELL.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

07/2006
4.0
computer repair
  + -1 more
THEY DID A DECENT JOB AND THEY DID THE BEST THEY COULD. I WAS WILLING TO PAY THE PRICE CHARGED. THE LEVEL OF PROFESSIONALISM WAS ADEQUATE. THE COMPUTER WORKS FINE.
Description of Work: THE COMPUTER WAS WIPED CLEAN AND REBOOTED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

BRITTANY J.
07/2006
5.0
computer repair
  + -1 more
THEY WERE GOOD. THEY WERE GEEKS. THEY TALKED COMPUTER-ESE AND MOST OF WHAT THEY SAID WENT OVER MY HEAD BUT THEY KNEW WHAT THEY WERE TALKING ABOUT AND IT FELT GOOD TO GIVE IT TO THEM. I FELT PERFECTLY FINE LEAVING MY DAUGHTER'S COMPUTER WITH THEM.
Description of Work: MY DAUGHTER'S AC POWER PORT ON THE BACK OF HER LAP-TOP WAS LOOSE SO THEY HAD TO OPEN THE MOTHER BOARD, REMOVE THE OLD PORT AND SOLDER IN A NEW PORT. THEY GAVE HER A NEW AC ADAPTER FOR FREE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KIRK E.
07/2006
4.0
computer repair
  + -1 more
I'D SAY THEY WERE OBJECTIVE IN THEIR VIEWS AND THEY GOT BACK TO ME THE NEXT DAY. THEY WANTED TO MAKE SURE THEY KNEW THE PROBLEM. I WAS ON DSL AND IT WASN'T WORKING WITH ME BUT IT WORKED WITH HIM. HE GAVE ME AN ESTIMATE OF THE REPAIR SO HE SAID IT WOULD BE BETTER TO BUY A NEW COMPUTER.
Description of Work: THE COMPUTER WAS FROZEN, IT DIDN'T WORK AT MY HOME BUT IT WORKED AT THE SHOP. THERE WAS A VIRUS ON IT THAT WAS AFFECTING HOW IT WORKED.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$145

07/2006
5.0
computer repair
  + -1 more
THEY WERE CONVENIENT AND TIMELY. THEY DID A GOOD JOB DEBUGGING MY COMPUTER. THE COMPUTER HAS BEEN WORKING GREAT SINCE THEY REPAIRED IT. I WOULD USE THEM AGAIN IN THE FUTURE. IT IS A VERY PROMPT COMPANY AND THEY ARE PROFESSIONAL AT WHAT THEY DO. I EVEN REFERRED THEM TO FRIENDS AND FAMILY.
Description of Work: THE COMPUTER HAD TO BE DEBUGGED FROM A VIRUS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    595 New Loudon Rd, Latham, NY 12110

    www.compren.com

    Service hours

    Sunday:
    12:00 PM - 4:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Electronic Gadget Repair

    FAQ

    Computer Renaissance is currently rated 4.4 overall out of 5.

    Sunday: 12:00 PM - 4:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 6:00 PM

    No, Computer Renaissance does not offer free project estimates.
    No, Computer Renaissance does not offer eco-friendly accreditations.
    No, Computer Renaissance does not offer a senior discount.
    No, Computer Renaissance does not offer emergency services.
    No, Computer Renaissance does not offer warranties.
    Computer Renaissance offers the following services: Operating system reinstallation, upgrades, memory, hard drive replacements, laptop lcd, motherboard, virus, spyware, data back up recovery, security, remote support, software & laptop keyboard.

    Contact information

    595 New Loudon Rd, Latham, NY 12110

    www.compren.com

    Service hours

    Sunday:
    12:00 PM - 4:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 6:00 PM