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California Closets of Albany

Closets, Home and Garage Organization

About us

We do not subcontract anything. Our employees build and install everything.

Business highlights

47 years of trusted experience

Services we offer

Interior Design, Home Decor, furniture.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
7%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
3.8
professionalism
4.7
responsiveness
4.8
punctuality
5.0
Showing 1-14 of 14 reviews

Mark R N.
07/2013
5.0
closet systems
  + -1 more
They did a good job. Everything turned out nicely.
Description of Work: They redid the closet and put in a new closet in another room.
Rating CategoryRating out of 5
Yes, I recommend this pro

william C.
07/2013
5.0
closet systems
  + -1 more
I liked what they did. I have no complaints with them and we are happy with the work.
Description of Work: They reconfigured our master closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
07/2013
4.0
home & garage organization
  + -1 more
I was pleased with them.
Description of Work: The built a bookcase that is anchored to the wall.
Rating CategoryRating out of 5
Yes, I recommend this pro

k O.
07/2013
5.0
home & garage organization
  + -1 more
They were fine.
Description of Work: We have a small bedroom, and they installed a wall bed and two adjoining desks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy C.
07/2013
5.0
closet systems
  + -1 more
They were efficient and did what they said they would. The product is exactly what you expect.
Description of Work: They put in a pretty significant closet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Reid M.
04/2013
5.0
closet systems
  + -1 more
Outstanding job
Description of Work: Remodeled walkin closet in master bdrm and mushroom closet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Roseanne O.
06/2012
5.0
closet systems
  + -1 more
The service was great. There was minimal moving of the items in the closet. There was no trouble. They were very flexible with the design and there have been no problems with the closets.
Description of Work: They did two double closets for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey B.
06/2012
5.0
closet systems
  + -1 more
I was very happy with their service. I plan on using them on my next house also.
Description of Work: They put in a master bedroom closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Roberta E.
06/2012
5.0
closet systems
  + -1 more
The work was fine. They were punctual. The guy who did the work was very conscientious and did the work well. He was respectful and I have nothing bad to say about the service.
Description of Work: They installed shelving in my closets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL B.
06/2012
3.0
closet systems
  + -1 more
The service was great there were no issues.
Description of Work: They put in shelving in two closets and hanging rods for clothes in one of them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from California Closets of Albany
I would love to know more about why this rating was a C. There were no negative comments and they said that they would hire us again. I would welcome any feedback, as I am always striving to improve our process.

Anne G.
06/2012
5.0
closet systems
  + -1 more
The service was great.
Description of Work: They put in two closets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Len T.
12/2009
2.0
closet systems
  + -1 more
I contacted the vendor who dispatched a 'specialist' to my home. She was umprepared and had to call the office to send me brochures that she said she usually carried with her. Pleasant behavior. She measured the space and made suggestions. SHe sent me CAD designs that I was able to comment on and make changes. It was difficult to get answers to pricing questions and I had to be assertive about them. Her responses were inadequate so I had to go to the store, 45 minutes away, where I met the owner/manager. Professional and pleasant. We redesigned the space in the store to better meet my needs. A good job. I purchased the material and installers brought it to my home. It didn't fit the plan. It turned out that the floor-to-ceiling height was 6" shorter than was measured, but the installers didn't tell me this. I discovered it on my own and had to have the installers return. At this point I had to do the designing myself which was not hard at all. When the installer rewturned I had him follow my instructions which he was annoyed about doing and made that very evident. He was a nice guy otherwise and I tried to be pleasant, too. Anyway I insisted and he did it and it worked much to his surprise. My experience: I needed to do all the designing and measuring myself. I could not rely on the staff because they didn't know what they were doing bneyond some learned script. These people did measure twice then ignored it! The worst part: no one from the store ever contacted me to apologize or make some offer of recompence although the errors were so glaring that it had to be well known. I rate them poorly because the design service is what they advertise and what I wanted, and I paid for what I didn't get. My take is that they were embarassed and hoped I'd go away. It's unfortunate because they were otherwise nice people.
Description of Work: home assessment of needs design of drawer and hanging system installation Reinstall

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$3,000

Response from California Closets of Albany
As the owner of the business, I am sorry to hear about the poor experience that this customer had with us 3+ yrs ago. If I had known about it at the time, I would have certainly called to follow up to make sure that he was 100% happy in the end. I can say that we have put numerous policies and procedures in place since the time that this report was given and that we strive for excellence on every job we go on. We want our customers to be thrilled with their experience and the finished product. I now personally send a follow up note after every installation, asking for any comments they wish to make. I welcome feedback, both good and bad, as it is an opportunity to improve upon what we do.

SANDRA E.
08/2006
4.0
closet systems
  + -1 more
IT WAS A GOOD JOB. I GOT WHAT I PAID FOR. IT'S NOT CHEAP BUT THEY DO OFFER A NICE PRODUCT. IT WAS GOOD. WE HAD SOME TROUBLES BUT THEY CAME BACK AND FIXED IT.
Description of Work: THEY MADE A MUDROOM CLOSET WITH ORGANIZED CUBBY HOLES.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$325

CONNI H.
08/2006
5.0
closet systems
  + -1 more
THEIR RESPONSE WAS VERY GOOD. THEY DID A GREAT JOB. THEY WERE SOMEWHAT EXPENSIVE BUT IT WAS ALMOST WORTH THE EXTRA PRICE. THE OVERALL QUALITY OF THE WORK WAS EXCELLENT. THEY HAVE A LIST OF THE SEPARATE COMPONENTS I COULD ORDER AND THEN I ORDERED WHAT I WANTED AND THEY FOLLOWED MY LIST.
Description of Work: THEY INSTALLED A NEW CLOSET ORGANIZING SYSTEM WITH SHELVES AND RAILS IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Closets,
    Home and Garage Organization

    FAQ

    California Closets of Albany is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 PM

    California Closets of Albany accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, California Closets of Albany offers free project estimates.
    No, California Closets of Albany does not offer eco-friendly accreditations.
    No, California Closets of Albany does not offer a senior discount.
    No, California Closets of Albany does not offer emergency services.
    Yes, California Closets of Albany offers warranties.
    California Closets of Albany offers the following services: Interior Design, Home Decor, furniture.

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM