Elite Custom Painting

This business has taken payment for work that they did not complete, and has refused to give a refund. The owner, Aric, is effectively trying to scam out thousands of dollars from the work he did not complete. I hired Elite as a contractor to perform drywall, painting, and trim for a large home renovation. From the start, Elite had problems completing work on time. During the course of the renovation, workers were consistently late, sloppy, and did not produce quality work. Aric, would consistently give excuses as to why things were not on schedule, or the work was not performed well. Given that the renovation was ongoing, I attempted to work through the issues, however it became impossible to work with Elite. Over the course of 6 months, Aric consistently delayed work on the house, directed workers to other jobs (which he admitted in text messages), and missed agreed upon deadlines. The work was started in April, and by August a very large portion of work was still incomplete, or not even started. Aric blamed me for the delays, saying he got a late start due to other contractors working on the house. He may have been delayed, but that does not explain why he could not complete the work in the over 5 months the project was ongoing. Other contractors did not have problems scheduling around the minor issues that commonly happen during a home renovation. After being unable to finish the work, and missing a final agreed upon deadline, I terminated Elite's contract. I asked Aric for a refund and was told "we can work something out" but have not heard from him since. I have sent a demand letter and had a lawyer contact him, but Aric is simply ignoring that he owes us a refund of almost $6,000 for work he accepted payment for but did not complete, or even start. We are very reasonable people, and tried multiple times to work this situation out, but were not able to. This business is not trustworthy and seems to have acted in very bad faith in our situation. I would not recommend anyone doing business with Elite Custom Painting.

We had two big bedrooms stripped of wall paper and repaired. There was damage underneath the wallpaper and cracks in the ceiling. The first day there was a crew of six people that showed up promptly at 8:00 AM as promised. They communicated professionally with us and let us know what was going on. Due to the damage repair they also let us know that they would be dust from standing. They tried to minimize that as much as possible. When the project had to extend into a additional day, that was communicated to us well ahead of time so we can plan accordingly. Additionally, it was made known to us at the time of the estimate that damage underneath the wallpaper would be charged on an hourly basis. Aric (owner) coordinated with my wife constantly and communicated to me the additional charges for approval. The project went extremely well and we are going to be hiring them again to refinish hardwood floors as soon as the bedroom is empty. Highly recommended!

They do exactly what they say they will. They're punctual, and Rick is very easy to get ahold of and will always work with you. I'd recommend them!

Definitely a great company! The workers were very courteous and communicative. The final result looked great.

Very well! Manager is very professional and punctual. Staff are professional and trustworthy. Highly recommended.

They were excellent!