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Climate King Heating Cooling and Duct Cleaning

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters

About us

Breathe easy with a system designed for your comfort. Whether your furnace is a Rheem, Lennox, Trane or Carrier we warranty and service all makes and models. Providing repair options and replacement options on every job. Our option A comes with basic level repairs. Option B repair comes with a 1 year warranty, 50% credit towards replacement of a new system within the first year. Option C is replacement options. Climate King will give you options and let you choose what meets your needs.Now That You’ve Found Climate King, You Can Relax. The last thing you want to think about is repairing your furnace, boiler and air conditioning systems in your home. That’s why Climate King is the best choice you can make. Service technicians with years of experience sent to your home, 100% customer satisfaction guaranteed, excellent service, quality products, the latest technology and great pricing are our hallmarks. Rule your Climate with the King! We will always provide you with the repair cost so you can make an informed decision whether to repair or replace your system.

Business highlights

19 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Furnace Repair, Boiler Repair, Heating Tune Up, Air Duct Cleaning, Air Conditioning Service, Air Conditioning Energy Tune up, Air Conditioning Repairs, Furnace installs, Air conditioning installs, Boiler installs, Hot water tank Repair, Hot water tank installs.

Services we don't offer

Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20% off with mebership sigh up

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7277 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 101-277 of 277 reviews

raymond S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
$39.00 was a half price deal. This company kept me informed, came on time as scheduled after our terrible storm. Chad was the young man who preformed the check and he could not have been more professional and friendly. He impressed me and I hope all their employee's are up to his standard! My furnace is working great!
Description of Work: Inspected heat exchange, electrical, cleaned flame sensor, all drains and vacuum lines, tested everything condenser pump, thermostat, changed filter and checked for carbon monoxide and changed filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Shelly K.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Our call was answered by a person, not a machine, who told us that a technician would call us soon. And he did - within a half hour. Nate offered to come by within a few hours, but as we were going out, we moved our appointment to the next morning. He arrived prompty, found the problem, fixed it, and explained it to us. He gave us tips on maintenance, and showed us how to turn on our humidifier - which we didn't know we had to do! Altogether a positive experience!
Description of Work: He replaced a part in the ignition system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kathie F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Contrary to the opinion of another provider it was determined that I did not need a furnace replacement. Gave solid reasons for opinion.
Description of Work: Checked my heating system as a second opinion for furnace replace.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Climate King Heating Cooling and Duct Cleaning
Customer had another heating company out and they tried to sell her a new furnace. She called us to get a second opinion. She didn't want to pay for another service call so i lowered her diagnostic fee to $30. Glad we looked at the furnace their was nothing wrong with it and we SAVED her allot of money. I'm sure [member name removed] will be calling us back in the future. Twin Air Heating & Cooling LLC

Paul W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Technician was on time, courteous, knowledgeable, and professional. Inspected boiler and heating system, checked for carbon monoxide, made sure everything was working properly. Plan on using them again.
Description of Work: Boiler and Heating System Check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Kelly Z.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived on time and was very professional. He explained everything. The central air worked all summer so I can not complain!
Description of Work: Central air tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Anwar C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Happy with their service. Very Professional. I did ended up signing up for their yearly maintenance package which does get paid by itself with the added values.
Description of Work: Furnace Tune Up, Yearly maintenance package.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Molly M.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
The job was done as described. Boiler was checked and found in working order. My only complaint was I mentioned one of the bedrooms did not get heat. The tech told me I needed a new steam vent to solve the problem and it would cost 150.00. It seemed a little high. I was able to purchase the part at home depot for $8.48. And the valve was replaced in less than a minute. We use Angie's list to make sure we are not taken advantage of and the excessive charging makes me sad
Description of Work: Check boiler system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39.99

KIM H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Straightforward, no high pressure upselling, just the facts and the tune-up
Description of Work: Air Conditioner Tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Barbara P.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
.Compressor wasn't starting, contacts burned up. Renovated and changed contacts & terminals. Coil cleaned. Outdoor unit cleared. Drains. Freon level at 100% .
Description of Work: Diagnostic and main component renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340.6

James S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They were flexible and responsive around scheduling which was a challenge due to my schedule and an issue with the Angie's List messaging system. Once the appointment was scheduled they arrived on time and performed the service quickly. They provided some good recommendations around air filters and recommended service for the furnace, but weren't trying to hard sell any additional services. The technician was courteous and professional. I would use them and recommend them in the future.
Description of Work: Cleaned and checked the air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Nancy B. R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Total professional. Showed me what he was doing and fixed the problem in a very short time. Great service-right on time!
Description of Work: He checked the AC unit and added Freon.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gregory W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service was performed by Nate, one of the owners. He was able to schedule service for my desired date. Did all of the work that I expected. Made recommendations for replacement A/C and Furnace (at my request) - provided detailed information, but was not pushy at all. I was happy enough with his service during the visit that I subscribed to their annual maintenance program. Seemed like a good deal and probably will end up saving me a few bucks in the long run. I have had some frustration with other HVAC vendors over the last few years that either did not stand by their products or performed poor service. My experience with Twin Air Heating and Cooling was very positive and will continue to use them for my future HVAC needs.
Description of Work: Seasonal A/C tune-up, cleaning, added 1.5 lbs of coolant to the system, purchased annual subscription to maintenance program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Denise B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
It took them probably two weeks to schedule. There were no extra charges on top of the Big Deal. They just did what the Big Deal was for. They did not do anything additional or extra. They came out and did what they were supposed to do. I am not sure if I am going to use them again in the future.
Description of Work: I purchased a Big Deal for Twin Air Heating and Cooling LLC. They serviced my air conditioner for the season.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

emma S.
05/2014
3.0
heating & air conditioning/hvac
  + -1 more
I think everything went well, but I don't know, since I have not used the air conditioner yet.Before I do this again I will get more estimates.
Description of Work: inspected air conditioner and furnace, said that refrigerant was needed. He offered 2 plans and both were expensive. I chose the lower one.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$331.68

Donald H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a wonderful and great job. They originally told us that they couldn't get to us until June, and I asked them to cancel me from their list, but within two or three days they got us into. They have a monthly service plan and they did sell us on that because the service plan pays for itself for the repairs that we needed. They are courteous, I think that was the big thing, very nice and very personable. We had an experience with another company that if I call them, they will tell me that I should have a hundred dollars before we come out to your place, I didn't get any kind of that with Twin Air Heating and Cooling.
Description of Work: I used the "Big Deal" that I purchased for the services Twin Air Heating and Cooling. They found two problems with our air conditioning unit and fixed them right on the spot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Johanna C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
When I purchased the coupon I received an email, that helped me schedule my appointment. I was asked to suggest a couple of times that would be convenient, and they were able to come during one of those times. They arrived right on time ! Very pleasant. Went right to work, did all that needed to be done, as well as suggesting that I replace my furnace filter. I knew it was really dirty, but had not been able to find one. Nick ordered it and made an appointment to replace it. He also said he would check the air conditioning gas pressure (it was too cold the first day). They came back as agreed, charged me only for the filter, but no need for any other work. They did what they said they would, not surprises or extra charges. Honest and prompt. I will call them again, if I need any more work done.
Description of Work: I purchased a coupon through Angie's list for a tune up, which included an air conditioning check up and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Debbi L.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt and professional. I had a concern after they left and they responded to my call immediately and scheduled a date to check out my issue. I would use and recommend them again.
Description of Work: Twin Air tuned my AC for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Geoffrey W.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. On time and very courtous. He did not try to sell me anything, or pitch an expensive service. He told me warning signs to watch out for on my AC unit, and tips on how to keep it running. I will have my maintenance done by Nathan and when it comes time to replace the system they will be my first call. A++++
Description of Work: Checked all components of the HVAC system, inspected the vents, tested AC levels, cleaned AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Amber B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Nate was on time and performed the service with professionalism, was very informative. We will definitely use this company again. Thanks again Nate!
Description of Work: Heater check and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ben F.
03/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Nate, one of the eponymous Twins, came to the house 3x. 1st visit to assess the heating system; 2nd visit to purge air from the system, install an automatic air purge valve and replace an ancient mercury-switch thermostat that had become completely unreliable with a new digital Honeywell device; 3rd visit was to tweek the system. It worked.
Description of Work: Checked out our hot water boiler heating system (installed in 1968) and installed new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn K.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
They have a very good service. He was very polite and answered the questions I had. Overall, it was a good experience.
Description of Work: Purchased a Big Deal for a furnace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

HARVEY S.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
The service turned out well. We did not have any problems with the service. I was happy with the work.
Description of Work: I purchased a Big Deal from them. They did a tune-up on the system and also pumped out the pipes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kimberly L.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. The technician was early and very professional. He explained everything and showed me all my options. He was able to make the necessary repairs during the same visit. It was a great experience.
Description of Work: Tuned up boiler and replaced all broken down parts. Added treatment to the water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sarah S.
02/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
A technician from Twin Air came to my house and inspected my duct work. He went over the duct cleaning process thoroughly and showed me a picture of what my ducts looked like on the inside. There was about an inch or two of dust and it was disgusting to think that my family and I were breathing that in the whole time. After he cleaned and sanitized my ducts he showed me the before and after pictures and it was amazing how clean they were. The dust was all gone. It has been a month since I had my ducts cleaned and come to find out the cause of my allergies was the dirty duct work. Now I feel better, breathe better and sleep better. Thanks Twin Air!
Description of Work: Duct Cleaninh

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
01/2014
2.0
heating & air conditioning/hvac
  + -1 more
miHe was going to charge us 550.00 dollars 6o replace the electronic board. My husband and son got the handbook and trouble shooting and it took no parts and 10 minutes to fix.
Description of Work: the provider gave am incorrect diagnosis of our furnace.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$550

Response from Climate King Heating Cooling and Duct Cleaning
This customer’s furnace had a few issues with it. The main control board was not operating correctly with all the high limit safeties. The customer decided to try and fix it himself and would not take the advice from our seasoned technician of 15 years. READ the rest of our reviews and you will see how we take the extra step in taking care of our ANGIES LIST CUSTOMERS. We won the 2013 ANGIES LIST SUPER SERVICE AWARD. In order to achieve that goal our company has to perform at the top of our field.

Contact information

Lancaster, Lancaster, NY 14086

http://theclimateking.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters

FAQ

Climate King Heating Cooling and Duct Cleaning is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Climate King Heating Cooling and Duct Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Climate King Heating Cooling and Duct Cleaning offers free project estimates.
Yes, Climate King Heating Cooling and Duct Cleaning offers eco-friendly accreditations.
No, Climate King Heating Cooling and Duct Cleaning does not offer a senior discount.
Yes, Climate King Heating Cooling and Duct Cleaning offers emergency services.
Yes, Climate King Heating Cooling and Duct Cleaning offers warranties.
Climate King Heating Cooling and Duct Cleaning offers the following services: Furnace Repair, Boiler Repair, Heating Tune Up, Air Duct Cleaning, Air Conditioning Service, Air Conditioning Energy Tune up, Air Conditioning Repairs, Furnace installs, Air conditioning installs, Boiler installs, Hot water tank Repair, Hot water tank installs.
Plumbing

Contact information

Lancaster, Lancaster, NY 14086

http://theclimateking.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day