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City Fence Inc

Fencing, Fencing Driveway Gates

About us

Additional email - johnhewson@cityfence.com.

Business highlights

46 years of trusted experience

Services we offer

Residential & commercial fencing, wood, gates, chain link, wood, vinyl pvc, ornamental, post & rail, dog kennels.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
22%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-23 of 23 reviews

Robert B.
03/2018
5.0
fencing, driveway gates
  + 0 more
Job started but not finished due to inclement weather. So far work has been done to my satisfaction.
Description of Work: Remove and replace an existing fence

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James K.
05/2017
5.0
fencing
  + -1 more
All went Very well
Description of Work: Install fence and driveway gates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stanley K.
05/2017
5.0
fencing
  + -1 more
if you want to start with someone you can trust, give City Fence a call. we had City Fence remove a wood fence and install vinyl about a year and a half ago. we were extremely happy with the workmanship that was done. we decided to have our rear fence removed and replaced with vinyl this year. again, they did a fantastic job. the installers were very professional and we can't say enough about the owner, john. give them a call, you won't be sorry. you'll have a fence to be proud of.
Description of Work: installed fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Dennis M.
12/2016
4.0
fencing
  + -1 more
Very well. The sales presentation was very good - answered all my concerns, installation was on time and went well
Description of Work: Installed a new fence along side of property

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

nicholas L.
11/2016
4.0
fencing
  + -1 more
Slow and under staffed and with no response after completion.Not really satisfied with their work especially with installing the gate latch backwards. When contacted they did not respond back at all.Definitely would not use or recommend at all.
Description of Work: 6 ft fencing t back of the yard after removal of old chain link fence.6 ft connection fence between houses with a gate for egress.All was wood posts as well as wood fencing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$2,500

Douglas M.
08/2016
5.0
fencing
  + -1 more
John gave me excellent customer service. He came out to my house three times over the last few years to give me an estimate. Each time he was just as pleasant and helpful as he was the time before - very patient. I wanted to cut costs so I had various plans and fences I wanted to go over. John went over each plan and gave an estimate. I wound up doing the whole back yard. Any additional questions after he left he got right back with me either by phone/email in a timely manner. The work crew was just as pleasant and professional. Thy did an incredible job. The back yard looks great. After a year the fence still looks as good as new. You can't go wrong with City Fence.
Description of Work: Black chain link fence for back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

todd C.
10/2015
5.0
fencing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard V.
08/2015
5.0
fencing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,973

Kara D.
06/2015
5.0
fencing, driveway gates
  + 0 more
We did not use, but would still recommend anyone call them for fencing/gates.
Description of Work: We contacted for a price quote for two gates for our home. They were prompt and professional in getting our work to us. We did not end up actually completing this job, or else we would have used them. We will definitely keep their info for the future!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

judy T.
02/2015
5.0
fencing, driveway gates
  + 0 more
unknown
Description of Work: Installed wood privacy fence and installed vinyl fencing and gates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard V.
07/2014
5.0
fencing
  + -1 more
They seem professional so far. So far, so good. Their quote was much less than some of the others. They were here right away to give an estimate.
Description of Work: I got an estimate from them. They're putting up a new chain link fence.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol K.
09/2013
5.0
fencing
  + -1 more
City Fence was a delight to work with from estimate to completion! David, the sales manager, was professional, very knowledgeable, and patient. He was also very accesssible for further inquiries after the initial estimate. Work was done within promised time frame. They called one day prior to installation. Fence was installed as ordered. They even corrected a problem with an existing gate which was effected by the location of new fence. I was very satisfied with this company! It was a pleasure dealing with everyone working there.
Description of Work: Installed 6' pressure treated wood fence along one side of my property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Joe S.
06/2013
3.0
fencing
  + -1 more
We wanted an estimate for our backyard fence and Bob came out, very professional. Out of 4 companies we were leaning on them and we sent Bob back emails for follow-up and no response. My wife then called and finally got a voice mail from some one else saying they were not interested in our job. I guess our 1500 wasn't good enough for them? An explanation of sorts and something more than a voice mail would have been nice.
Description of Work: Nothing: They decided they did not want to do our job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$1,500

Dolores H.
05/2013
5.0
fencing, driveway gates
  + 0 more
Professionally and quickly. Cleaned up when done. Recommend highly.
Description of Work: Installed driveway fence and gate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia O.
05/2013
3.0
fencing
  + -1 more
I deliberately graded my and quot;overall experienceand quot; lower than the individual components for this service - while the price seemed fine and the fence ultimately is fine, the experience left a bad taste in my mouth once the sales transaction was completed. The sales manager was terrific -showed up when he said he would, explained everything to my satisfaction, and answered all my questions. I gave him a check for 50% of the job as a deposit (which seemed hefty, but...) and he indicated I would be receiving a call to schedule the job. I did not hear anything from City Fence for quite some time (I signed the contract and paid the deposit on April 5), so I finally called on about April 23. I was told I was and quot;on the schedule for later that weekand quot; and they had not intended to schedule my job for a specific day so I could arrange to be there. I requested that I be given sufficient notice to rearrange my schedule, as I do not make it a practice to have work done at my house in my absence. It seemed like an inconvenience for them to accommodate this request, but I did receive a few hours' notice and was fortunately able to rearrange my schedule to be there when they prepared to sink the posts. I felt more comfortable being able to point out exactly where I wanted the fence line, so I was happy I was able to be flexible. A week later the boards were installed and the fence was finished - and this is where I became even less satisfied. One section of the fence runs between fences installed on neighboring properties - one fence is quite dilapidated and the other is old but in very good condition, and they are of slightly differing heights due to heaving and terrain. The installer did not consult me about the difference in height or ask my opinion about how it should be handled - he installed the left end level with the top of the fence on the left side, and the right end level with the fence on the right side - leaving a visibly slanted fence as the rails face inward. (The contract stated that the top of the fence would be level, so I had no reason to anticipate this unpleasant development.) I called to express my dissatisfaction with that section, and my call was returned early the next morning by the installer who explained his rationale behind consciously installing a visibly non-level fence. I requested it be corrected and he said he would (although he seemed annoyed). I came home that evening to discover that his solution was to lower the higher side to make the fence level with the lower side - but the result is that the more visible end, which abuts the nicer fence that has identical rails, posts and boards, is inches lower than the neighboring fence. I decided to let it go at this point - in general the fence is attractive and seems sturdy, and it does what I wanted it to do. I just find myself disappointed that a better decision by the installer - or even a simple consultation with me - could have made the difference between and quot;it's OKand quot; and and quot;I love itand quot;.
Description of Work: City Fence installed a total of about 45 feet of 6-foot red pine privacy fence in three separate locations in my back yard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,600

Emily W.
01/2013
5.0
fencing
  + -1 more
The fence at the pet resort was a big job. I am not sure exactly how many feet of fence it came out to be, but I have 5 acres of property. That fence came out great and still looks new after one year. The fence gets alot of use and this past summer I needed a few adjustments and they came out right away. So I can say they stand behind their work as well. The fence at my home was a smaller project. They did a great job working around my landscaping and they were extra careful not to damage the grass. I went with a 5ft black chain link and I am very happy. I even had a significant dip in the side yard and they custom cut the fence material to go along curve of the ground. It looks so nice. Thanks Doug! City Fence is professional, they use quality materials and workmanship, and they pay extra attention to the little details. I have already recommended them to several friends who have pets. very happy.
Description of Work: John at City Fence was great. I needed a specialty fence for my pet resort business and he was able to accommodate all my needs and worked well within my time frame. They understood that my fence needed to be safe and secure to keep my clients' dogs contained. I went with black chain link 8ft and it has a clean professional finished look. I also had them install black 4ft fence to divide up the play yards. The fence was put in a little over 1 year ago and I was so pleased with their work I hired them again this past Nov'12 to install a new fence at my home. (5ft black chain link) I would recommend the heavier gage tension wire at the bottom for those who have pets. It gives the fence more strength at the bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

John N.
12/2011
4.0
fencing
  + -1 more
My experience of working with them has been very good. They fixed the price at $4500. The price was reasonable for their work. Their workers were polite, efficient, and prompt. I would call them to work with them again in the future.
Description of Work: I am using the services of City Fence Inc. They are coming to finish the fence today.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

J Roger C.
07/2011
5.0
fencing
  + -1 more
very well
Description of Work: rwmoved and hauled away 90 feet of stockade fence and installed black chain limk

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

James B.
02/2011
4.0
fencing
  + -1 more
Was told they could possibly start on Friday November 19th if the weather wasn't bad or most likely on the Monday the 21st. They didn't start until a week later Tuesday November 30th and that was after 2 phones calls asking when they would start. Once the work started they completed the 1st phase of putting the fence posts in cement. After that was completed I was not notified when they would return. After the cement hardened 3 days later they completed putting the fence up in 2 days. They did a great job and it looks fantastic. They cleaned up most of the scraps of wood, it was snowing during the install so I expected some pieces would be missed. During this time they made sure the yard was temporary fenced in. About a month later I was having problems with the gate, it wouldn't catch or lock. Called and they came out to fix the problem within 3 days.
Description of Work: Have an in-ground pool and needed fence replaced for security and protection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$6,200

Paige B.
09/2010
5.0
fencing
  + -1 more
They were great, fast and honest. Their prices were good and it seemed fair to me. They had just started their business when we called them. They came out promptly and did what they were supposed to do. They did all the usual things that people want. If I need a fence, then I would call them again.
Description of Work: City Fence installed a wooden fence for me about 20 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristina Y.
01/2009
5.0
fencing
  + -1 more
It was very satisfactory.
Description of Work: They repaired a split rail fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

07/2006
4.0
fencing
  + -1 more
I am very pleased with the work Fence City did. They were a little more expensive, but well worth it. The work that they did puts the other fences in my neighborhood to shame. The fence looks great.
Description of Work: Fence City sold and installed new fencing for us.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

07/2006
5.0
fencing
  + -1 more
City Fence had to wait for rain to stop before doing the work because the fence was set in cement. Once they got here they did a wonderful job. The quality of the fencing was excellent and they were quite helpful to me in picking out the style.
Description of Work: City Fence installed a 6-foot-high privacy fence for us. It is about 200 feet long. We purchased the fencing from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

    Contact information

    3893 Walden Ave, Lancaster, NY 14086

    cityfence.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing,
    Fencing Driveway Gates

    FAQ

    City Fence Inc is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    City Fence Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, City Fence Inc offers free project estimates.
    No, City Fence Inc does not offer eco-friendly accreditations.
    No, City Fence Inc does not offer a senior discount.
    No, City Fence Inc does not offer emergency services.
    Yes, City Fence Inc offers warranties.
    City Fence Inc offers the following services: Residential & commercial fencing, wood, gates, chain link, wood, vinyl pvc, ornamental, post & rail, dog kennels.

    Contact information

    3893 Walden Ave, Lancaster, NY 14086

    cityfence.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM