Description of Work: Repaired damaged roof on my rental home. Replaced sub-roof and shingles. Repaired interior drywall damage. |Tenant complained about leak so I called J&A about quick fix to stop leak. They blew me off. Colonial went and patched the leak and gave me an estimate for repair. The girl on the phone could not explain the repair and would not let me talk to the person who did the estimate. I paid them for the patch and found Five Star on Angie's List. They looked at the job, sent me pictures and explained the extent of the work. They did a great job, schedule repairs with my tenant and overall were very easy to work with. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Susan E.
03/2016
5.0
roofing
 + -1 more
.
Description of Work: I had a total roof replacement done by Five Stars Exteriors. They did not start by the date agreed upon in the contract, but once the men arrived they were very organized, fast, and did a very good job at a lower price that the quotes I received from other companies. My roof is high with a very steep pitch and these roofers completed everything in 3 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$9
Thomas C.
02/2016
5.0
roofing
 + -1 more
unknown
Description of Work: They re-shingled half of my roof and removed two layers of old shingles. They did a good job and cleaned up completely.
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
John E.
11/2015
5.0
interior painters, roofing
 + 0 more
unknown
Description of Work: New roof and constructed roof soffit to stop water & ice damming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HELENANN R.
11/2015
1.0
roofing
 + -1 more
See above
Description of Work: Placed two calls to provider. First one was answered by a young lady- did not get a call back. Second call: answering machine. Never called back. Very disappointed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
George L.
09/2015
5.0
roofing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Connie H.
07/2014
1.0
roofing
 + -1 more
unknown
Description of Work: Did not show up for scheduled appointment. I called, they offered to reschedule, but I couldn't work them into my schedule.
Rating Category
Rating out of 5
punctuality
1.0
Response from Five Star Exteriors Inc
The work that was to be performed was gutter cleaning. The weather was not good that day, so we called to try to re-schedule. We do not send men up on roofs or gutters when the weather is bad. We tried to re-schedule but customer could not fit up in her schedule.
Paul W.
05/2014
1.0
decks, remodeling, siding, woodworking
 + 2 more
See above!!!
Description of Work: They sent a man to estimate the job. He spent an hour here, but I never heard from them again. I called 3 times and never got a call back. I spoke to the secretary a few times but still, no response!!! I was very disappointment because the guy seemed really nice. He should have just called and say he didn't want the job.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
1.0
Natalie M.
02/2011
5.0
roofing
 + -1 more
I would highly recommend this company to do any work in the future. They gave us a very fair estimate, spoke on our behalf to our insurance company and completed the work in a timely manner. When bad weather prevented the workers from going on the roof, we always received a phone call to explain the problem. This company helped to make something that could have been a very great problem, a very manageable one.
Description of Work: We needed emergency repair on our roof, a large section of which was blown off during the storm on 12/26/10. They came the day after we told them we wanted their company to do the work. The emergency repairs held until the entire roof was replaced. They removed the ice and snow and the old remaining roof, and completely installed a new one. They made sure that all work was cleaned up daily.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Rose B.
01/2010
5.0
gutter repair, roofing
 + 0 more
They were fantastic from start to finish on the roof -- and because I wasn't initially in the area, they made working over the phone easy, always taking my call or returning my call promptly. Their quality of service, price, dedication, and professionalism were so impressive, we also hired Five Star to replace all of the gutters. In fact, we're also hiring their company to do some interior rennovations. Will let you know how that goes in a separate report!
Description of Work: We hired Five Star Exteriors to put a new asphalt roof on our home. We really didn't know anyone since we just moved to the area, but liked that they were fully insured and a member of the Better Business Bureau. Lucky for us, Five Star turned out to be a fantastic, professional company with the most enthusiastic and courteous employees. They even worked on our roof in the snow! Cost quoted above for both Roof ($9897) and Gutters ($1895).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,972
Response from Five Star Exteriors Inc
Thanks Members, it was a pleasure to work with you on this part of the work performed. Looking forward to completing more work in the future. It is always a pleasure to work one on one with our customers.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Decks and Porches,
Interior Painting,
Exterior Painting,
General Remodeling,
Finished Carpentry and Woodworking,
Windows,
Gutter Cleaning,
Masonry,
Closets
FAQ
Five Star Exteriors Inc is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Five Star Exteriors Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Five Star Exteriors Inc offers free project estimates.
Yes, Five Star Exteriors Inc offers eco-friendly accreditations.
No, Five Star Exteriors Inc does not offer a senior discount.
No, Five Star Exteriors Inc does not offer emergency services.
Yes, Five Star Exteriors Inc offers warranties.
Five Star Exteriors Inc offers the following services: Residential & commercial roofing, siding, windows, insulation, interior & exterior home improvement.