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The Mower Dr

Lawn Mower & Power Tool Repair, Generator, Knife sharpening,

About us

Pick up and deliveries can be scheduled on our website. The Warranty Center division of Mower Doctor Inc, specializing in repairs of powered equipment products for large retailers and municipalities. The Warranty Center repairs products in the electrical and mechanical areas such as air compressors, generators, paint sprayers, and nail guns. In addition, The Warranty Center repairs Lawn & Garden products such as mowers,tractors, trimmers, edgers, tillers, pressure washers, blowers, and chain saws, etc. There is significant repair volume of small engines, such as Briggs & Stratton, Honda, Tecumseh and Kohler and different trans axles styles to support our faculty year round. Turn around time is fast, Our parts department is run separately from inside for better stocking and we support our own fleet of trucks for pick up and delivery in New York and Long Island. Mower Doctor Corp is a family owned and operated business based on Long Island, The Mower Doctor has been around since 1955

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

We service equipment sold by the following,Pep boy, Home Depot, lowes, Walmart, Price Club, etc. Call if your not sure. We also are the warranty center for a lot of the products these stores sell. Ariens, Briggs & Stratton, Campbell Hausfeld, Coleman, Delta, DeVilbiss, Echo, Generac, Graco, Hitachi, Homelite, Honda, Ingersoll Rand, John Deere, Karcher, Kawasaki, Kohler, Lincoln, Makita, McLane, Milwaukee, MTD, Murray, Paslode, Porter Cable, Poulan, Ridgid, Robin, Senco, Etc.

Services we don't offer

N/A

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
5%
3
0%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-22 of 22 reviews

Robert C.
05/2017
5.0
lawn mower repair
  + -1 more
It took 2 weeks to schedule a pick up. But once I was on the calendar they were there on time and even called ahead. Their service was excellent and the snow thrower was ready for the March 14 storm.
Description of Work: Mu 2 stage snow thrower needed a tune up, replacement parts, and an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Dion R.
06/2016
1.0
lawn mower repair
  + -1 more
Bad. Mower Doctor made appointments on two occasions and did not bother to show up to pick up my mower. Didn't even bother calling to apologize or say they couldn't make it.
Description of Work: Called Mower Doctor on Thursday, June 23, 2016 and scheduled to have my lawnmower picked up and tuned up. I was told that someone would be by to pick up my lawnmower on Friday. I left my lawnmower behind my fence and instructed Mower Doctor as such. Friday came and went my lawnmower was never picked up. When I cane home from work my mower was still there. I called up and spoke to Mower Doctor on Saturday to inquire why my lawnmower wasn't picked up. I was given the excuse that the gentleman's sister makes all the appointments and that I must have spoken to her. I corrected the person because I remembered his voice and informed him that I did indeed speak to him and not his sister. I was then informed they would have someone drive to my house today (Saturday) by 3pm to pick up my lawnmower. Just like on Friday, nobody bothered to show up. Clearly Mower Doctor doesn't need my business since I keep getting the run around. I called back tonight and told them to cancel my order. I will be going elsewhere and not using them again.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Mower Dr
Sorry for the inconvenience we caused you, I was on vacation for a few days and just got back in Monday. As the boss I never take off but every once in a while I need a little family time. I hope you will give us another shot sometime in the future. I will make it up to you in the price.

J Scott M.
03/2016
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Dropped my mover off. Reviewed the tune up protocol. Work completed in 2 days (shorter than expected). Mower runs fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us.

Thea M.
03/2016
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: I needed my snowblower serviced, it was completely dead. They were closed the week I called, so I left a message. Someone called me during their vacation time to schedule an appointment. They fixed my snowblower in less than a week and showed me how to take care of it so it will continue running with no problems. It was truly a refreshing experience and I was very impressed by how professional they all were and the fact they wanted me to be happy with their work that day and in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us.

Dave G.
01/2016
5.0
lawn mower repair
  + -1 more
Great service! They picked up the snow blower on a Friday and brought it back the following Tuesday. I had called a number of shops for prices, and these guys were far and away the lowest price. I would definitely use them again.
Description of Work: My snow blower needed a tune up and to fix the two flat tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us.

James L.
12/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Repair snow blower that was not working. Pick up snow blower , the owner Jim i think that was his name walk me through the blower to make sure everything was working fine. They did a great job. Hats off to the Doctor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Response from The Mower Dr
Thank you for your positive response, Jim is part of our family here at Mower Doctor. We have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us.

Peter J.
02/2015
5.0
lawn mower repair
  + -1 more
When I got the mower back, and filled up the gas it still leaked. Called mower dr back, they sent out the mechanic to take a look, he could not locate the leak, took the snow blower with him. Brought it back the next day after rebuilding the carburetor. No charge for the return service. Great service!! Thank you for the great follow up!!
Description of Work: Had my snowblower picked up to be tuned up and fix a gas leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Mower Dr
We always stand behind our work and it is very rare that we have to redo something but if it was something that we could have missed we will make it good. We had a customer that had a Toro single stage snowblower that we put a new carburetor on 30 days ago, he called and said it would not stay running after using it during the first snow, we brought it back to the shop and found his father had tried to mix gas and oil in the snowblowers fuel tank which didn't work out so we had to clean everything out. We explained what happened and charged him very little for the service call. In your case we installed a new carburetor to make sure it was perfect.

WALTER B.
12/2014
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Repaired riding lawn mower that had been sitting unused for 3 years. Needed everything

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us at [hyperlink removed]. It looks little you needed a lot of repairs to the cutting deck, I am glad we could save it. Happy Holiday's

Steven C.
08/2014
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Repaired my Honda snowblower. Did a good job. I just brought them some lawn mower blades to sharpen. I like the people who work there and they pick up and drop off the machine (for a fee).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us at thewarrantycenter@yahoo.com. It's been a long season, we have not logged in here for a while, Thanks again.

Lou B.
05/2014
2.0
lawn mower repair
  + -1 more
I called this morning (Tuesday) to inquire about having our riding mower repaired. The first thing the gentleman told me was that the cost to pick it up would be $81 and then they would take a look. I asked him how soon he could pick it up and he said he didn't know he doesn't do the schedule. He said it would probably be some time next week. He then said I need to call back on Thursday to speak with Karen who does the schedule and she would let me know. Kind of disappointing after the other reviews indicated the level of professionalism.
Description of Work: lawn mower repair

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0

$81

Response from The Mower Dr
We are sorry you were not happy with our service procedure, the person you had talked to was Jim, he works at the counter for parts and walk in service orders. The price he quoted you for pick up and delivery in Greenlawn was correct at $81 which included the tax, we always give the complete price which included the sales tax so there is know surprises. We have a few trucks for pick up and delivery that service Home Depot, Lowes, Walmart, etc. and residential customers as yourself. Karen is the only person that schedules the pick up and deliveries so we never miss a call. This is one way we try to keep up our “A” rating. In the event you need service again please leave your number so Karen can return your call, she normally comes in at 9AM and leaves at 2PM or you can email us at thewarrantycenter@yahoo.com , we are also closed on Wednesday and Sunday.

Raymond P.
05/2014
5.0
lawn mower repair
  + -1 more
He had it fixed in about 5 days during his busiest of seasons. It worked perfectly. Seemed peppier than usual. I cant say enough about the courteous replies to my pesky phone calls trying to get the mower back sooner. My grass was out of control, but when I got the mower back it cut through that thick stuff better than it ever had. This is an honest and professional business that has experienced technical people in their employ. Their counter man (whose name I forgot) greets with a smile and helps in any way he can. I will bring all of my small equipment their from now on. P.S. They also sell equipment at reasonable prices.
Description of Work: After a failed service attempt by a repairer in East Northport on my Honda mower for surging and a rear wheel that wasn't turning, I took the mower to Chris at The Mower Dr. in Kings Park. He changed the needle valve and seat in the carburator and re-seated a bearing which had come off in the rear wheel. He also went over the engine and found other stuff that the previous repairer did wrong or failed to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as "A rated", I remember your machine, we did find some problems that needed extra care. The person at the counter was Jim or Karen. Thank you again.

Jason H.
04/2014
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: I inherited a snowblower which had not been used in 7 years. They came by and picked it up when they said they would. Performed service within the estimated budget that was agreed. They even rushed it back to me ahead of the snow that never came last Tuesday. I have not started the machine since it was returned as they prepped it for the summer. I will provide an update if I have any issues starting the machine. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, since your repair was done at the end of the snow season we ran it on "Tool Fuel" which doesn't have any ethanol like today's gasoline so it will not need to be run out and will not go bad plus it will not rot your carburetor. This type of fuel will be fresh for the new winter season. If you do have any problems or need information we will take care of it before you need to use your equipment. Thanks again for your positive response.

Doc W.
02/2014
5.0
lawn mower repair
  + -1 more
They did an excellent job, explained everything, and completed the job sooner than they had predicted for the amount they had estimated. Excellent work, I will definitely use them again.
Description of Work: These folks services my snowblower in record time, despite the fact that they were slammed with more equipment to repair than they could fit in their shop!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Mower Dr
Thank you for your positive response, we have added more work hours because of the snow, we made a large parts order so we were able to stock parts for the winter but we didn't think it was going to be as bad as it is. We have listed you in our data base as an "A" customer, If there is anything else you need please call.

Dion R.
12/2013
5.0
lawn mower repair
  + -1 more
Very happy with the service The Mower Dr provides. They promptly picked up my snow blower on a Friday and returned it to me the very next day. I would definitely use their services again next season.
Description of Work: Snow Blower Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call.

Dave V.
10/2013
1.0
lawn mower repair
  + -1 more
Bad, wanted to charge, said I did not use 2 stroke oil and I caused the failure. Since I've used 2 stroke motors for 20 years, no way. Company refunded my money after complaining. I WOULD NEVER USE OR RECOMMEND THEM.
Description of Work: warrantied repair for weed trimmer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Mower Dr
This customer was not one of ours, we are in New York, there is another Mower Doctor in Jersey which is not connected with us but its pretty simple to find out if oil was in gas by looking in the exhaust port and spark plug for the failure problems

Susan V.
05/2013
5.0
lawn mower repair
  + -1 more
Lawn Tractor runs great!!! Although it was his busy time and i had to wait a couple of weeks, I now know to try and schedule maintenance earlier in the season if possible. They were very nice and will definitely use him them again!!! I did have to pay a little bit more for the pick up/delivery since i live a bit further out in HUntington but is understandable.
Description of Work: He came and picked up my lawn tractor from my house for carborature problems. He repaired the carburator, fuel line and fuel filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, We are extremely busy this time of year, we had to take one of our counter people and put them in the shop to help out so our telephone return call response and counter help has been a little slow. Riding mower are repaired by only two of our mechanics so this area is a little slower but they do great work which is why we are always so busy, Thank you again for your positive response.

Kim S.
05/2013
5.0
lawn mower repair
  + -1 more
We had accidentally put gas in the oil tank of our push lawn mower. I got an estimate for a repair at another place and they said it would take at least 2 weeks to fix because it's their busy season. So I called Dr. Mower and he said that he would do the best he could to get it back within a week. So I dropped it off, he looked it over and said he would try to have it back in 4 days. Four days later, I was picking the mower up and it has been running well since.
Description of Work: Cleaned the oil tank, replaced the air filter and sharpened the blade.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer, We are extremely busy this time of year, we had to take one of our counter people and put them in the shop to help out so our telephone return response and counter help has been a little slow. We try and handle telephone calls and customers off the street in the order they contact us. Thank you for your positive response.

John T.
04/2013
4.0
generator service
  + -1 more
They were accurate. They were slammed after the hurricane and they acknowledged that in the beginning and they were very forthcoming with the disclosure. They hit their target on when they said it would be ready. It wasn't quick but I wasn't first in line. They set expectations properly which was very refreshing.
Description of Work: I used The Mower Dr for generator services. It was a warranty repair for a Toro generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer

Marie H.
03/2013
5.0
lawn mower repair
  + -1 more
My lawnmower stopped completely. I read the manual and realized that I had never maintained the machine properly. I brought the mower to the shop for a possible repair job, without holding out much hope. The shop charges $20.00 to examine the mower and the fee was applied to the repair. If the machine was not repairable, or if I thought the repair bill was too high, the fee would have been non-refundable. I explained to the man at the counter (I am sorry that I don't have his name) that I did not know much about mowers, and he offered to explain mowers to me. He was extremely patient with all of my questions. The mower was able to be fixed. I received the mower back, and it works as good as new. The same man listed above made sure that I understood how to take care of the machine, and made sure that I could start the machine by myself.
Description of Work: Lawn mower tune up blade sharpened instruction for care of mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer

charles L.
10/2012
5.0
lawn mower repair
  + -1 more
Went great Fixed same day They were very helpful and answered many questions on how to up keep small engines
Description of Work: Fixed lawn mower same day Lot of things wrong and was not used in a while

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from The Mower Dr
thank you for your postive response, we will not forget, you are listed as an A customer.

Richard D.
09/2012
5.0
lawn mower repair, sharpening
  + 0 more
The work was done quickly and the mower worked perfectly afterwards. Also, the automatic drive on the mower did work but was not working correctly. I asked them to look at it. Their reply was that it did work and it could be left alone. They also offered to fix it at a very reasonable price. I chose to have the work done since the price was reasonable (included in the overall cost above). Since it would take time to get the part needed, they offered to let me take the mower home and bring it back when the part arrived. I appreciated that they did this since my other mower was not that working well. I have used another mower repair shops closer to my home (one town over) but I found that their repairs did not last. Here one year later the mower continues to work perfectly. I expect it will last much longer. I am now taking my other mulching mower and my trimmer, both were tuned up by a closer which did not lat a year, to this shop.
Description of Work: My older Honda mower stopped working. It just would not start so I took it in to see if it was worth fixing. It ended up that I only needed a tune up. I also asked them to look the automatic drive which was also evaluated and was fixed only after I was presented some options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer

Barry D.
02/2012
5.0
lawn mower repair
  + -1 more
It was a very good place and the staff were very professional and helpful.
Description of Work: I had my lawn mower repaired at The Mower Dr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from The Mower Dr
Thank you for your positive response, we have listed you in our data base as an "A" customer

    Contact information

    16 Church St, Kings Park, NY 11754

    http://www.mowerdoctor.net/need-a-pick-up.html

    Service hours

    Monday:
    9:30 AM - 7:00 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Mower & Power Tool Repair,
    Generator,
    Knife sharpening,
    Warranty Companies - Non-Home,
    Metal Fabrication & Restoration,
    Home Warranties,
    Rentals - Equipment,
    Boats,
    Welding,
    Appliance Repair - Small,
    Bicycles

    FAQ

    The Mower Dr is currently rated 4.7 overall out of 5.

    Monday: 9:30 AM - 7:00 PM

    Tuesday: 9:30 AM - 5:30 PM

    Thursday: 9:30 AM - 5:30 PM

    Friday: 9:30 AM - 5:30 PM

    Saturday: 8:30 AM - 3:00 PM

    The Mower Dr accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, The Mower Dr does not offer free project estimates.
    Yes, The Mower Dr offers eco-friendly accreditations.
    No, The Mower Dr does not offer a senior discount.
    Yes, The Mower Dr offers emergency services.
    Yes, The Mower Dr offers warranties.
    The Mower Dr offers the following services: We service equipment sold by the following,Pep boy, Home Depot, lowes, Walmart, Price Club, etc. Call if your not sure. We also are the warranty center for a lot of the products these stores sell. Ariens, Briggs & Stratton, Campbell Hausfeld, Coleman, Delta, DeVilbiss, Echo, Generac, Graco, Hitachi, Homelite, Honda, Ingersoll Rand, John Deere, Karcher, Kawasaki, Kohler, Lincoln, Makita, McLane, Milwaukee, MTD, Murray, Paslode, Porter Cable, Poulan, Ridgid, Robin, Senco, Etc.
    N/A

    Contact information

    16 Church St, Kings Park, NY 11754

    http://www.mowerdoctor.net/need-a-pick-up.html

    Service hours

    Monday:
    9:30 AM - 7:00 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 3:00 PM