PLYCON VAN LINES INC

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Moved Jeep from Long Island to Southern California

They were on time both for the pick-up and drop-off, it only took about a week or so, and because it was inside the carrier, the wenather did not affect it. It was delivered in exactly the same condition as it was picked up in.

I have given a Review before over the phone to one of Angie's List Operators. When I just read it I found it did not do justice to the fine job they did.I orignially just contacted them for moving our cars since they have the best reputation and our Mercedes Dealer recommendend them. I got an estimate from a regular cross country mover and was pretty set. Then Plycon called - realising that I was moving not only cars and they asked me to give them a chance to quote a total move. Well I think that was the best decision we made in every aspect. From Start to Finish we were dealing with the same Gentleman Bill Maffei. He oversaw the packing, loading of the household items and organized the car pick-up in New York. He worked "with" the wonderful crew they sent. Everyone was extremely careful and respectful of our goods. They worked very hard. Bill told us excately when the semi-trailer will be in front of our house in Arizona. (By the way it was a whole tractor trailer full of only our belongings.) We were kind of skeptical about that, but they not only delivered our household goods but also our 3 cars excacty as promised. Bill came to Arizona (for an agreed fee) and oversaw the unloading and putting all our furniture together. He again did not one minute stand and watch but worked with the Arizona Crew which was equally as great as the New York Crew. They took all such good care and not one item was broken. It was such a daunting job since we are seniors and not that well health wise but the enormous task was made so incredible easy with this company that I felt compelled to add another review. We can only say "Thank you " to Plycon for the care they took. They are a family business and they treated us like we were part of theirs.

I had to move a stone object 500 miles. The stone weighed almost 1,000 pounds and was carved so it had to be handled with extreme care. Plycon had been recommended to me so I contacted them and asked for an estimate. I describe the weight of the stone and sent them pictures. They turned around in a day and gave me a quote that seemed reasonable and I agreed to have them do the job. They sent 2 men for the job and with help of other people on site at both the pick and delivery the stone was moved without incident. Based on my experince I would use them again especially for heavy items and would recommend them. The price I paid was their original estimate, they never asked for more.They were professional through out the whole process.

I called this company to find out if they could assist me with a small move from MA to NY. Was told to send an email detailing items to be moved, dates etc and they would respond with an estimate. Received the estimate and said it would work and asked when could they do it on or as close to September 1 as possible. They emailed back stating "Friday" - I responded with "Which Friday" they responded "The 24th", I reiterated the apartment was not available until Sept. 1. Received an email saying to call their dispatcher on Monday to coordinate a date. Did so, the person who answered had not heard anything about my move. Told me he would check with Bill (the original contact) and get back to me. He never did. I called back a few days later and he was apologetic saying he thought someone had gotten back to me. Said he would check and in the meantime to resend my revised moving list and they would confirm. Resent the list, got the revised price, then an email asking where the pick up was even though it was clearly stated in my email. Confirmed where it was, said I really needed to know what date they would be available to do the move so I would know if it would work or not. To date, have still not heard back from them. .In the meantime, I found another mover and will be certain to tell my friend who's company uses Plycon and who highly recommended them that they are completely unprofessional and disinterested in customer service. Their inability to do something simple like provide an estimate, confirm move dates etc made it quite obvious I would not want to trust them with actually conducting the move.