Reviews
3.727 Reviews
Showing 1-25 of 27 reviews
Fred F.
02/2018
concrete repair, concrete driveways, masonry, pavers, gravel, driveway pavers, hardscaping
+ 4 moreBuyer Beware! Over 2 years of complete hassle! Failed to show up on multiple start dates with no call, didn't respond to calls unless payment was due, required cash only payments, asphalt was put down at end of day, instead of unloading/recycling old product and loading up with fresh, they added on top of garbage. Result was driveway with completely inconsistent material with large areas of noticeable difference. About 30 oak trees began to sprout through asphalt in spring. They burned them out and patched driveway twice, resulting in even worse appearance. Suffolk County Consumer Affairs agreed and found 10 contract violations. Pioneer refused to refund money. Salesman, Tom Napoli was rude and obnoxious. Owner Anthony DeRosa has never responded to my complaints.
Description of Work: Rip-out of old asphalt driveway, instal Belgium block sides/skirt and new asphalt paving
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John N.
12/2017
driveway pavers
+ -1 moreThey never responded.
Description of Work: We contacted them for an estimate to redo our driveway, since one or two of our neighbors used them and the work looked good.
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Georgia L.
08/2017
concrete driveways
+ -1 moreThey did my driveway. They took the old driveway out and replaced it. The problem was I signed the contract in August and they didn't come until November and I told them that I lived with a lot of oak trees so I have a lot of acorns. So the difference between August and November, had they come earlier there wouldn't have been a problem but since they waited they all sprouted and they did come back to try and repair it so I have a bunch of patches now. They had guys on the ground trying to pick them up one at time, and you couldn't blow them because the packing stuff they put down was so loose that when you blew acorns the packing stuff went with it. They chipped my stone they had just put in.
Description of Work: Paved my driveway
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$5,000
Steven B.
07/2017
driveway pavers
+ -1 moreIt was just to redo the driveway. I didn't use them. I didn't really like them at all. People started working with them and they shut off. I didn't like when they shut off. They just seemed like a company I wouldn't use. The interaction was fine, I just didn't appreciate the company. On the price, they were right in the ballpark with everyone else. On the responsiveness, I didn't like that.
Description of Work: They gave me a driveway estimate.
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Bill O.
05/2016
concrete repair, driveway pavers
+ 0 moreunknown
Description of Work: Bluestone walkway , and driveway..went ok..installed walkway crooked and quality was poor. But they ripped it up and sent someone who was more competent. And it came out nice. They need more real masons..overall after job was all done , came out nice. Driveway was fine..should be home when they work to oversee..
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Yes, I recommend this pro
$8,700
Warren M.
04/2016
concrete repair
+ -1 moreThey were excellent. The workman were excellent also. Job well done!
Description of Work: They did my driveway with Belgium block boarder.
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Yes, I recommend this pro
$3,200
Keith R.
07/2015
driveway pavers
+ -1 moreThe initial phone contact was sketchy, One of the first questions asked was if I intended to repave my driveway. When I said I was hoping not to have to the representative clearly lost interest. They were hesitant to schedule an appointment when I said I wanted to meet with someone rather then just get a blind estimate. Regardless of what I had asked for, a company representative showed up one day when I was not home and left an estimate in my mailbox. They never contacted me to tell me they werent keeping the appointment on June 2, but instead were a no show.
Description of Work: Scheduled an appointment to meet with me for an estimate on 6/2/15
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Kenneth R.
06/2015
driveway pavers
+ -1 moreThe first phase was grade, compact, install the apron and curb with material I had on hand, install steel edging to lay out the driveway. They were paid one half down at this phase. They gave us no notice of the date the work would start, even though we asked for it in advance, so no one was home to supervise. They were paid on arrival or they would not start, but i felt it was one half of the total and they had to be back to finish. The drive way and apron were laid out at 12' 6" wide and were suppose to be 13' based on the contract. The curb is crooked and looks terrible. They did not level, grade, place any base material or compact the ground, so it is against mess far from ready to pave. They left all the debris from the project in the driveway, but took all my unused block. Remember this was my material on site not something they brought or paid for. They cut roots to install the edge and left them dangerously sticking up. The driveway is a trip hazard due to the steel edge, apron and curb, all the digging that they did and never back filled, and of course the giant pile of debris. I have been calling the salesman, the office and sending emails since 5/29. No one has responded and no resolution is in site. When you speak to them they say no one is in the office and offer to pas the message on to the right person. WE did get the salesman on the phone on 6/1, he promised he would be over the same day to look at it and has not been buy or called. We are now looking into a price to rectify the work improperly done and considering legal action.
Description of Work: Contracted to install a block curb, a block apron, layout, grade and pave a driveway.
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$3,500
Edward J.
05/2015
decks, driveway pavers, hardscaping
+ 1 moreunknown
Description of Work: Finished some paver work that I had started with another company last year. I contacted the other company first but they said the job was too small and it would take them months to get to it. Pioneer had no issue, it too 4 weeks from contract to completion and they matched the pavers and pattern perfectly.
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Yes, I recommend this pro
$1,250
robert G.
11/2014
driveway pavers
+ -1 moreSlow, communications were a problem, left quite a mess on lawn and beds. Paving job is very good.
Description of Work: Pave driveway
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$7,000
Gale F.
09/2014
driveway pavers
+ -1 moreA complete disaster! My house was worse after they finished. They put lines on my bricks and broke over 100 bricks on the perimeter of my driveway with their machines. The driveway is not smooth and has lines and different shades. Their salesman Tommy promises to fix everything and never does. The biggest waste of money!
Description of Work: They were supposed to clean the bricks in the front of my house and the back. Belgium blocks were installed as an apron to the driveway. the driveway was broken up and should have been sealed.I won a judgement against them for $1750 which they refused to pay.i have contacted the attorney general's office and will continue to Persue this.they are unethical and should lose their license
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$10,000
Andrew G.
07/2014
decks, pavers, gravel
+ 0 moreThis is a revised report filed after Angie's List worked with us to resolve some issues with the installation. Pioneer replaced the stones on our deck steps that we felt did not meet our original specifications. They did an excellent job that enhanced the look of the original work. They also installed a drain that solved our water pooling problem. This had not been done the first time. In addition they are installing a top layer of decorative stone to the stone wall surrounding the deck. We originally had not included that in our contract to reduce the cost. When the Pioneer owner came to evaluate the work that needed to be redone, he had the top border installed because he told us it would look much better. Said he didn't like the look of the wall, even though it was our decision not to install the border. Since we didn't originally order it, we offered to pay the extra cost of installing it. He refused payment, saying that it was on the company and that he was just happy we were satisfied with the work they did. So the outcome is that we are very pleased with the final job. We had used Pioneer previously to install our driveway and replace our stone pool deck. Those jobs were excellent. The backyard deck replacement was the only time we had concerns about the work. Now that the company corrected the problems, we are completely satisfied. It bears noting that the owner himself came to inspect the job and personally supervised the adjustments. He went beyond our expectations by not accepting payment for the decorative top border.
Description of Work: Removal of old wood deck in back yard and installation of new stone deck.
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Yes, I recommend this pro
$18,000
Patrice M.
04/2014
driveway pavers
+ -1 moreI would not use this company nor would I recommend this company again. Salesman promised a high quality job. I believe it was a rushed job and just so so quality. Details such as edges were not professional performed and there are signs of pavement sinking in spots.
Description of Work: Pave asphalt driveway
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$10,000
TOM M.
03/2013
driveway pavers
+ -1 moreThe whole experience was a nightmare. I have a good mind to take them to small claims court. All they had to do was return calls, be honest and not lie. I was willing to split the cost with them to redue the driveway. I guess the little guy doesn't count in these tough days.
Description of Work: This company was recommended to me by a friend. At first I found the sales person nice and knew his product. I hired this company on the conversation with the sales person. 6 months after the job was complete, cracks appeared in my driveway. I called and they came and simply did a re-sealing. They also poured hot sealing on my lawn and laughed it off. 6 months later more cracks. I contacted the company and they sent someone out to have a look. I was told that the holes which now have gold-iron coming out of it was nothing to worry about. He told me to go to Home Depot and get some clear cement and fill in the holes. I looked at him like he was nuts and told him it is obvious they sent a bad mix. Lets rip it up and split the cost. They have not returned my calls. I asked to talk to one of the sons (the father started the company) he was not available. I would never recommend this company.
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$3,000
Miranda A.
07/2012
driveway pavers
+ -1 moreOverall, this is NOT the company to give your money to. They do not call you back or show up for the job. I am now getting more estimates. What a waste of time this was.
Description of Work: I had called for an estimate and they gave me a middle range price compared to my other estimates. My husband and I decided to go with this company because of Tom. He was an excellent sales person (he could be the owner but I do not know). When we decided to go ahead with our blacktop with belgium blocks, I called Tom. He told me that he would have his secretary call me back to make all the arrangements. After leaving 3 messages in 3 days, Helene called me back on the 4th day. We scheduled the rip up of my old driveway for Friday 7/6/12. She told me that she would call me on Thursday 7/5/12 to confirm and to tell me approximately what time the crew would get to my house. So on Thursday 7/5/12 @ 3 pm, I decided to call because I needed to confirm and Helene did not call me. There was no answer and so I left a message. On Friday 7/6/12 @ 10 am, I decided to call again. I got another secretary who put me on hold to talk to Helene. This secretary got back on the phone a few minutes later and told me that Helene called and left a message stating that they had to reschedule. That is a flat out LIE because the only phone number that they have is my house number and my house number does NOT have any voicemail or an answering machine (and the caller id did NOT show their number). This receptionist told me that Helene was busy at the moment and that she would call me back to reschedule. It is now 7/10/12 and still no phone call. This is no way to do business. If you did not want me as a client, you should have told me that you were too busy (and please keep in mind that I made this arrangement in the beginning of June so that is about 3-4 weeks).
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lucy S.
01/2012
driveway pavers
+ -1 moreThe ripping up of the driveway and installing of the border and apron was done in a timely fashion. They said that they would be back to do the paving on another day and would call me. It was several weeks later and I still not heard from them so I called because now our cars had been out on the street for many weeks. We were not able to pull them into the driveway because there was a huge gap between the apron and the rest of the driveway. We would have bottomed out our cars. When I called the office, they seemed surprised that the gap had not been filled in so that we could have used the driveway. They did come within a few days to pave the driveway. .Aside from the few snags, we were satisfied with their work and would use them again.
Description of Work: We had our driveway torn up and replaced with a belguim block border and a belguim block apron.
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Yes, I recommend this pro
$8,500
Arlene C.
11/2011
driveway pavers
+ -1 moreWe were very pleased with him, and he was very helpful giving us information on what happened. He was very good. He was prompt. He came and finished the job. In fact, they had to do half of the little stuff that previous company left. The price was right, and it was not over-priced. We had a good experience with them as compared to another one.
Description of Work: Pioneer Paving Inc built the asphalt driveway for us in September.
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Yes, I recommend this pro
$6,000
Joyce G.
10/2011
hardscaping, concrete driveways
+ 0 moreI had told the 3 companies I called that I wanted to be there for the estimate to go over what needed to be done. Pioneer was the only one who showed up at the appointed time so I could review the problem with them in person. The other 2 showed up at their convenience and left estimates in my mail box . There were several delays which were not their fault due to the excessive rain we had. When the weather cleared the workers came on schedule, were courteous and did a good job.
Description of Work: Pioneer Paving had to rectify the poor job that R&R paving had done when they installed a new driveway 1 1/2 years ago.R&R is no longer in existence and the same workers have started up under another name and were therefore not responsible for fixing my driveway. I had tree roots lifting up and breaking up my driveway in various spots. Pioneer fixed the problem areas and blacktopped the driveway (a large driveway which goes up a hill). Everyone I dealt with was helpful and courteous.
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Yes, I recommend this pro
$1,000
Bill L.
07/2011
hardscaping
+ -1 moreIt was a positive experience. They were very good. I appreciated their craftsmanship and their willingness to speak with me about things. I would go home at lunchtime every day and check to see what was going on. If something on the plans didn't seem to look right they talked to me about it. They worked like craftsmen. Their price was about average.
Description of Work: We used Pioneer Paving to do a paver walkway.
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Yes, I recommend this pro
$4,000
michael M.
06/2011
concrete driveways
+ -1 moreI had brick work done and the driveway paved in asphalt. The brick work which was a patio and walkway were done well. However after one year a few bricks broke and the driveyway started to show some dips and small holes. Even had two weeds growing through. Called to have them repair it and they showed up when nobody was home. The asphalt was not done properly. some of the repairs were done but since nobody was home we could not shoe them everything that needed to done.
Description of Work: The work that was performed was a 20' x 20' brick patio and walkway in brick 3' wide and 30' long on one side of the house and 95' long on the other. the driveway was 20' wide and 40' length.
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$12,650
Laura L.
05/2011
driveway pavers
+ -1 moreToday, May 6,2011, Pioneer Paving began at 7:15 a.m (as promised, we were first on their list) and began the job. It took the workers approximately 3 hours (we have a long drive way and walkway around the garage to the patio). The job they is flawless. Our drive looks wonderful as does the walkway. They were extremely neat and courteous. We would recommend them very highly.
Description of Work: The owner of Pioneer Paving, Anthony, came the next day after we called for an estimate. He was prompt and professional. He showed us a professionally prepared catalog and offered several different options for our driveway and walkways. He then gave us three recent completed jobs in our area which we visited. One homeowner was home and praised the work and the workers. The driveways were all beautifully done. Yesterday, April 13, 2011, four workers arrived right on time and dug out our old driveway. They did a thorough, neat, clean job. We are waiting for the ground to settle and then will let you know how the asphalt itself looks.
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Yes, I recommend this pro
$3,500
03/2006
driveway pavers
+ -1 moreTHE WORKERS WERE GOOD AND THE JOB CAME OUT WELL. IT WAS DIFFICULT DEALING WITH THE OFFICE SCHEDULING THE START OF THE JOB. THEY WEREN'T ABLE TO GIVE A TIME WHEN THE WORKMEN WOULD RETURN TO FINISH.
Description of Work: THE DRIVEWAY WAS BLACKTOPPED, PAVING STONES WERE APPLIED ALONG THE WALKWAY AND AROUND THE POOL.
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Yes, I recommend this pro
$8,500
03/2006
driveway pavers
+ -1 morePIONEER PAVING HAD VERY COMPETITIVE PRICES. THEY WERE EASY TO DO BUSINESS WITH AND DID GOOD QUALITY WORK. THE ONLY THING THAT I DID NOT LIKE WAS THAT IT TOOK THEM LONGER THAN EXPECTED.
Description of Work: TORE UP OLD DRIVEWAY, PUT BRICK SIDING AROUND OUTSIDE OF DRIVEWAY AND THEN PUT DOWN ASPHALT.
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Yes, I recommend this pro
$1,500
03/2006
driveway pavers
+ -1 moreWE THOUGHT THAT THEY WERE RELIABLE AND RESPONSIBLE. THEIR WORK WAS GOOD. NO MESS WAS LEFT BEHIND THEM. I WOULD DEFINITELY RECOMMEND THEM TO OTHER PEOPLE.
Description of Work: THEY TORE UP EXISTING DRIVEWAY AND LAID DOWN A NEW ONE.
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Yes, I recommend this pro
$3,000
WENDY S.
02/2006
driveway pavers
+ -1 morePIONEER WAS VERY RELIABLE AND GOT THE DRIVEWAY FINISHED IN THE TIME THAT THEY HAD PROMISED. THEY DID A GREAT JOB AND I WOULD DEFINITELY USE THEM AGAIN. MY NEW DRIVEWAY IS SO MUCH NICER THAN THE OLD ONE.
Description of Work: REMOVED OLD DRIVEWAY AND PUT DOWN NEW BLACK TOP DRIVEWAY.
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Yes, I recommend this pro
$2,000
- 1(current)
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Contact information
20 OLD NORTHPORT RD, Kings Park, NY 11754
Licensing
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*Contact business to see additional licenses.
Service Categories
Asphalt Driveways,
Pavers and Hardscaping,
Concrete Driveways,
Stone and Gravel,
Concrete Pouring and Repair,
Decks and Porches,
Masonry
FAQ
PIONEER PAVING INC is currently rated 3.8 overall out of 5.
No, PIONEER PAVING INC does not offer free project estimates.
No, PIONEER PAVING INC does not offer eco-friendly accreditations.
No, PIONEER PAVING INC does not offer a senior discount.
No, PIONEER PAVING INC does not offer emergency services.
No, PIONEER PAVING INC does not offer warranties.
Contact information
20 OLD NORTHPORT RD, Kings Park, NY 11754