This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Hot Tub Specialists, Inc. is one of the most highly recommended by pool companies in the area. We take pride in our work and customer service, fixing it right the first time!
Outstanding service provided by Hot Tub Specialist! Their honesty and reliability are truly commendable. They efficiently repaired my hot tub, delivering exceptional results. I wholeheartedly endorse this company as they are transparent in their explanations and fair in their pricing. If it were possible, I would give them a rating of 10 stars. Looking forward to enjoying my hot tub tonight! Many thanks to Jack for his outstanding work. I am now a lifelong customer...And thanks Angi
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denise B.
02/2024
5.0
Excellent service! Jack went above and beyond what I expected. I would recommend this company to anyone with a hot tub!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Carol R.
01/2024
5.0
Awesome!!! Solved problem and came quickly
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barty B.
10/2023
1.0
Horrible experience! Jack was arrogant and charged me a huge amount of money to repair my hot tub, but he did not fix the problem! I felt threatened by him also. In my opinion, you should not use this company!
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
1.0
$1,000
Peter H.
12/2022
5.0
did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dot E.
05/2022
4.5
They were very professional and courteous.. was very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Albert K.
11/2021
5.0
Highly recommend. Professional, courteous, timely,and incredibly knowledgeable. Prices were fair and work was done quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill H.
09/2021
5.0
They were great. Only service to call me . They showed up when they said and did the job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Samantha R.
06/2021
5.0
Laurie is a sweetheart and so professional and jack who repaired , serviced and changed parts that I needed was hands down the best! Efficient and knowledgeable every step of the way. Real deal specialist! Definitely recommend!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William T.
04/2021
5.0
i have been using them since they installed my Leisure Bay Hot Tub. Jack and the office are a pleasure to talk to. Every year jack is here to winterize it. Also had some repairs with a needed heater replacement and a couple of small stuff. wonderful people and i will stay with them.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Mark B.
01/2021
5.0
I highly recommend using this company if you should have a problem with your hot tub. The pump (that services the heater) in our 10-year old hot tub, unfortunately, broke in the middle of January. They came once to see exactly what pump would be needed, and then came back a second time to install the new pump. Very competent and professional. Always returned my calls, and always showed up when they said they would.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$690
WALTER B.
05/2020
5.0
Parts are on order to complete the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy G.
04/2020
5.0
Very quick. We discussed needs prior to appointment. He was here and changed the plan according to our needs and the price was even less than we thought.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Reyna B.
12/2019
5.0
The service was fast and he was very friendly and we love this company yes we will hired them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
WALTER M.
12/2019
5.0
He came to us during nasty weather, figured out the problem quickly and fixed it promptly. He was friendly and gave me good advice. He is now my go-to guy for hot tub problems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$135
John O.
10/2019
3.5
Dave the guy who came was excellent
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$135
Gail D.
07/2019
5.0
Came right away
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
linda c.
05/2019
5.0
They fixed the gaskets. Came over promptly and on time. Checked hot tub for other problems. Very honest. Would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Hugo L.
05/2019
5.0
"They were unbelievable, they tried to walk me through fixing it myself first"
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rachel G.
05/2019
5.0
Great service. Jack is a great guy!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeffrey B.
03/2019
5.0
I was contacted/scheduled an appt/probleb successfully serviced withinthan 24 hrs from service request. Also, service was provided on Sunday. Excellent value for the fee. Extremely satisfied.