Hot Tub Specialists, Inc.

pool cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Hot Tub Specialists, Inc. is one of the most highly recommended by pool companies in the area. We take pride in our work and customer service, fixing it right the first time!

Business highlights

37 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.6141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 1-25 of 141 reviews

David B.
08/2024
5.0
Outstanding service provided by Hot Tub Specialist! Their honesty and reliability are truly commendable. They efficiently repaired my hot tub, delivering exceptional results. I wholeheartedly endorse this company as they are transparent in their explanations and fair in their pricing. If it were possible, I would give them a rating of 10 stars. Looking forward to enjoying my hot tub tonight! Many thanks to Jack for his outstanding work. I am now a lifelong customer...And thanks Angi

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise B.
02/2024
5.0
Excellent service! Jack went above and beyond what I expected. I would recommend this company to anyone with a hot tub!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Carol R.
01/2024
5.0
Awesome!!! Solved problem and came quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barty B.
10/2023
1.0
Horrible experience! Jack was arrogant and charged me a huge amount of money to repair my hot tub, but he did not fix the problem! I felt threatened by him also. In my opinion, you should not use this company!

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
1.0

$1,000

Peter H.
12/2022
5.0
did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dot E.
05/2022
4.5
They were very professional and courteous.. was very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Albert K.
11/2021
5.0
Highly recommend. Professional, courteous, timely,and incredibly knowledgeable. Prices were fair and work was done quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill H.
09/2021
5.0
They were great. Only service to call me . They showed up when they said and did the job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samantha R.
06/2021
5.0
Laurie is a sweetheart and so professional and jack who repaired , serviced and changed parts that I needed was hands down the best! Efficient and knowledgeable every step of the way. Real deal specialist! Definitely recommend!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William T.
04/2021
5.0
i have been using them since they installed my Leisure Bay Hot Tub. Jack and the office are a pleasure to talk to. Every year jack is here to winterize it. Also had some repairs with a needed heater replacement and a couple of small stuff. wonderful people and i will stay with them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mark B.
01/2021
5.0
I highly recommend using this company if you should have a problem with your hot tub. The pump (that services the heater) in our 10-year old hot tub, unfortunately, broke in the middle of January. They came once to see exactly what pump would be needed, and then came back a second time to install the new pump. Very competent and professional. Always returned my calls, and always showed up when they said they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$690

WALTER B.
05/2020
5.0
Parts are on order to complete the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy G.
04/2020
5.0
Very quick. We discussed needs prior to appointment. He was here and changed the plan according to our needs and the price was even less than we thought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Reyna B.
12/2019
5.0
The service was fast and he was very friendly and we love this company yes we will hired them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

WALTER M.
12/2019
5.0
He came to us during nasty weather, figured out the problem quickly and fixed it promptly. He was friendly and gave me good advice. He is now my go-to guy for hot tub problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$135

John O.
10/2019
3.5
Dave the guy who came was excellent

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$135

Gail D.
07/2019
5.0
Came right away

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

linda c.
05/2019
5.0
They fixed the gaskets. Came over promptly and on time. Checked hot tub for other problems. Very honest. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hugo L.
05/2019
5.0
"They were unbelievable, they tried to walk me through fixing it myself first"

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachel G.
05/2019
5.0
Great service. Jack is a great guy!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey B.
03/2019
5.0
I was contacted/scheduled an appt/probleb successfully serviced withinthan 24 hrs from service request. Also, service was provided on Sunday. Excellent value for the fee. Extremely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy L.
02/2019
5.0
Very responsive. Exceptional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12 Renwick Avenue, Kings Park, NY 11754

hottubspecialists.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM

Service Categories

pool cleaning service

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Sunday: 7:00 AM - 7:00 PM

Hot Tub Specialists, Inc. accepts the following forms of payment: CreditCard
No, Hot Tub Specialists, Inc. does not offer free project estimates.
No, Hot Tub Specialists, Inc. does not offer eco-friendly accreditations.
No, Hot Tub Specialists, Inc. does not offer a senior discount.
No, Hot Tub Specialists, Inc. does not offer emergency services.
No, Hot Tub Specialists, Inc. does not offer warranties.

Contact information

12 Renwick Avenue, Kings Park, NY 11754

hottubspecialists.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM