Norton's Plumbing and Heating, LLC

I originally was only looking to get info and price 1st time using Angis and im glad I did , stand up guy !!! Gave me info I needed and I said let's get it done. On a Sunday of all days within minutes of using app was called by Nortons. Highly recommend Eric was straight up honest on job and price . Believe me I researched prior to saying yes great job will deffinetly use again if needed for other plumbing/ heating projects 👍👍

Did a great job on quickly replacing water heater.

On 9/26/22, I was introduced to this company by a friend, doing a repiping job from my basement to the street which is about 12 feet, they charged me 9800. because of the friend, I totally trusted the owner Eric, so when he ask for the payment that time I was in NYC, I still pay him in full without any final inspection. when I was back I found out they left the walkway unfilled, just covered with a piece of pile wood, and my whole front yard is full of dirt , and some of the pipe joint not not connected well, all messed up. So I called them righ away, but it takes them over 1 year to fill my driveway with concrete that is under my many phone call and messages and even through my friend, but they left my front yard like what it is, I keeping calls them to finish, first few time they said will do it, and later they said it was not on the contract they finish the job, but they did not told me I have to do my yard level and seeding When they give me the estimate, so who is responsible for that? I did hire a pluming do my other house repip before, their is no such job for me to finish. So after 2 years, today 7/17/24, I argued with Eric, they said not their job, they done as the contract did not say they will do the seeding, I dont even asking for them to seeding , I just asking them to level for me, I really cant do it myself, I will seeding myself, they rejected it, give me a lot excuses till now with 2 years time, still not finished.

Excellent work, honest and friendly. Definitely will use Them in the future

I had a flood in my laundry room and Nortonâ s came out and took care of the issue AND they were honest and said I didnâ t need a new sump pump, just the repair, saving me hundreds of dollars. You donâ t see that often. They could have said my pump was broken and charged me with a new one and install. But they didnâ t. And that means something to me.

Excellent performance, Excellent reasonable pricing, professional mannerisms , kind hearted and understanding t customer/homeowners current situation with their financial situation. I love to give you an example, he is a plumber. He fixed my hot water tank. He fix my plumbing pipes under my sink which were terrible squirting water like a sprinkler., I had a kitchen sink that was very very clogged, which he add unclogged it. This company had only charge me $2000 for all that to be done that he is a blessing. He also was no price on it at all. My thermostat in My Home was not working so I could not turn my heat back on mind you heâ s a plumber he fixed it for nothing. You couldnâ t find a better company than that with a caring heart Nortons plumbing. ð i

Great guys

A few weeks ago I had the unfortunate experience of a backed up sewer. Brown water in the basement and plugged toilets. I called Nortonâ s plumbing company and they were at my house in a few hours. More interested in my tankless water heater, I was finally able to get them to focus on the problem. After snaking the sewer line to the street and plunging the basement floor drain, we were warned that we needed a new sewer drain at a cost of $5500. They did not have a camera but seemed to know this by just snaking   When we said we had Home Serve. They suggested calling them. After calling someone else to look at the sewer with a camera, the suggestion was made to call Nortons back to resnake and open up the sewer. The pipe was intact and just needed to be opened. Nortons refused to come back and said there was only so much that could be done. They suggested we call home serve. Although they came out promptly, I would not recommend Nortonâ s to anyone. They are more interested in making money and not customer satisfaction

Honest and personable

They called right away and got out first thing the next morning when I got out of work!

In and out in less than an hour SUPER IMPRESSED

Very professional and a pleasure to work with. They did a great job at installing our heater tank. They responded quickly to my call and were quick to set up a work date and finished the job. I would recommend them for hire.

They were super quick in getting back to me, and in putting in the water heater. It was a great experience.

Got the job done in a jiffy. Very affordable. Very nice gentlemen to work with. Will consider them for my plumbing needs in the future

Constant explanation of what was needed and very knowledgeable installer.

Dealing with Norton's was very easy. They came and replaced our sump pump, same day. Pricing was good, service was excellent and they were knowledgeable. They identified another job and quoted it, so we will likely have them do this additional work before too long.

Norton replaced a hot water tank for my friend and she was extremely happy so when we needed one we called them. Norton was by far the best price and came the very next day. We highly recommend them and would use them again.

Good communication. Verry efficient. Left everything clean tidy. Explained everything.

Good company. Quick service

Had the best experience. Did a great job. Would highly recommend them. I give Nortons Plumbing 5stars

Very friendly guys!!

The repair went off without a hitch. The technician was knowledgeable and friendly. I intend to use them in the future.

i emailed Norton's a week ago in the evening after I found out my water heater needed to be replaced. A competitor gave me a ridiculous price so I was looking around for a better price. The owner called me immediately and set up an appointment for the next day. The crew replaced the old water heater in less than an hour and the price was great!! I will definitely use this company from now on.

Did a super job

Called me quick, quoted me for job had to upgrade tank add gas shutoff at no additional cost to me. Very professional and efficient.I would recommend over and over. Great job!