Dave Goldberg Plumbing & Heating Inc

Very professional, discussed all our options with replacing our hot water heater. A little on the expensive side but you get what you pay for. I would hire them again.

Awesome, awesome, awesome. The best plumbers in town.

Called me first and arrived on time. Got right to the job and finished promptly. I wish I knew about this firm ten years ago as it would have saved me from using an incompetent plumber.

Perfect. I will definitely hire them again,.

Great service!! They were able to schedule me in before the New Year weekend break. I had a kitchen faucet that was broken. I had used the delta faucet repair kit in years past when it was something simple like the springs and rubber washers, but this time a piece inside the faucet was broken. They replaced the faucet and also replaced the hot/cold water valves that did not totally shut off the water underneath the sink. Service was great and price was reasonable. I also used Goldberg last year when the sewer caps popped off in the garage and caused a bit of a mess. Again, great service.

Great. Goldberg Plumbing came the very next morning after my call and completed the work professionally and at a fair price. I will use Goldberg Plumbing from now on. Thank you.

The plumber, Mike, was courteous, efficient, and did the job well.

Excellent. Carlos and Keith were prompt, professional, made the repair, set up new toilet, and left everything spotless. On top of which they were very pleasant as people. I communicated directly with Goldberg about how pleased I was, and they now head my list of plumbers to call.

It went smoothly and was done very quickly! Great job!

I called first thing in the morning and they were was able to come out that day early afternoon, b/c I had to turn off the water in the pool house to stop the leak. So I really needed to get the repair done ASAP. The two guys who came over we’re prompt and efficient. We knew the leak was behind the shower wall which they had to bust through in order to fix it. But they did it quickly and efficiently and we’re out of there in a little over an hour. They even taped up the tile with some plastic garbage bags to allow me to use the shower until I got the tile repair done. Very happy with the job.

The two men that did the job were very professional extremely satisfied with the work done

Great install, really responsive staff (both field techs and office), clean work done on time, good recommendations, efficient with my time. I've used Dave Goldberg before and will do so again. Price included both the new water tank and the install/ configuration. Really happy customer!

From the initial call that was answered by a lovely, positive and helpful woman to the quick response time to the actual installation, all went very smoothly. A bit pricey but perhaps because of the emergency nature of the call. Well worth it.

Called Dave Goldberg Plumbing Saturday morning and they had a busy day but said they would send a technician after hours - possibly earlier if things opened up. They called at 230 and said he was open and headed to me. Kevin came around 3p and did a thorough diagnostic check and determined it was the well pump. Scheduled it for next day, a Sunday so they could get the correct parts. Work took about 4 hours. He pulled the pump from our 150 foot well, replaced it with a new one and replaced the electrical line from well head to pump. It’s a very old well so didn’t look like much fun to work in but Kevin and his assistant were pleasant and professional the whole time. Not many times when you can say it was an enjoyable experience to have work done on a house! We had water back by 3p and Kevin made sure everything was working before he left. I would highly recommend them and will definitely use again.

Chris and Pete were great! It was not a pretty job to undertake, but they did a great job. This is an old house, and a large piece of the original pipe had to be cut out, removed, and replaced. They explained everything they were doing and were incredibly respectful and courteous and pleasant. They were very thorough and diligent in their work, and cleaned up the area when they were done. They did a great job and were a pleasure to deal with.

Great! They came on short notice, and did excellent work.

Fast service on a Sunday. Reasonable price. Have used them for years!

They were great! Extremely responsive and came out on a Sunday evening. They were pleasant and very clean.

As usual, the small leak required some additional parts and work. All was done very quickly and efficiently.

Criticisms and low ratings are of owner, Doug Marr and Office Manager's bad attitudes. Their technician and office staff are fine. Except for a water leak the morning after they finished installing a new boiler (the original plumber, Chris, came back early Saturday morning within a couple of hours to remedy the problem), work done, thus far has been good. However, Doug and especially Priscilla's attitudes can be rude/unprofessional at times. A Solar Panel salesman, Lee experienced the same and some Yelp and Google reviewers have experienced the same. Originally, when I called them for a quote to covert to natural gas, Doug said, “it’ll take a few months” and Priscilla said the same before I signed the contract and gave them a 10% deposit. A couple of months later when Con Ed gets back to them with an approximate date, Priscilla emails me that it’ll be another ~ 8 months and I was annoyed because I felt they lied to me. I called Priscilla who copped an attitude. Her perspective is that I was calling her a liar and yes, I felt she and Doug misled me by painting a rosier picture when they knew it takes closer to a year so that they could get the $16,500K job. Doug’s response was unapologetic and told me that I should take it up with Con Ed for taking so long. He misses the point that I felt misled from him and his staff. Do either of them consider “a few months” to ~ 8 months? He takes the offensive and says, “did you even notice their tech, Chris reinstalling the old boiler when he leaves for the day so that I could have hot water during the natural gas conversion and that Chris tried to fix the sump pump since it wasn’t working properly?” What does one thing have to do with the other? Is misleading me okay if your tech went the extra mile? The solar panel sales was quoted a price but when their tech came out, he had no experience on his brand boiler and spent a lot of time on the phone with the manufacturer guiding him and Goldberg wanted a lot of money instead of the quoted price. That’s when the office became nasty with Lee and he threatened to contact the Westchester Consumer Protection Agency before they lowered the bill. I forwarded that email to Doug and he replied, “thank you” but he doesn’t care because Priscilla’s bad attitude continues as evidenced by other bad reviews about their behavior. If you see her Facebook profile, it's almost all selfies so that is very telling. In fact, out of all the office staff I’ve dealt with, Priscilla, by far has the worst attitude. If I had a staff member like that, I would give them a warning and then remove them if it’s habitual. As I told Doug, it’s his company not mine so he can run it how he wants but it proves to me that he doesn’t care. It’s all about the money. Also, when I told him about his and Priscilla’s rudeness, Doug told me to write a review if I was in fact on Angie’s List. So I am. He doesn’t care. Also, I had Doug come out to take a look at my dining room’s floor heating boards because I thought the 1/2” gap between the new ceramic floors and the boards was tight. He quoted me ~ $2,500. I called and spoke with Peter Grotto of Grotto Plumbing who told 1/2” was enough space and wouldn’t change it unless I had money to throw away. Difference in opinion or money is the main focus? Prices are high compared to other plumbing companies so shop around. Hourly rate is $220/hour which is high if you consider plumber techs get $25/hr and trainees get $15/hr. I realize that there’s other overhead, like office space, office employee salary, insurance, vehicle maintenance. Just know that some plumbing companies will not quote an hourly rate but say they do it by the project which means they pad the estimate so that it covers driving time and if time to go back in case there are any problems. If there aren’t any issues, it’s more profit in the company’s pockets. Update 1/4/2018: Since the work was done, Con Ed came out twice for possible gas leaks and each time, their rep told me they would have done things differently: 1) one person told me the boiler outlet should be higher up on the back of the house and 2) other person there should have been a matching coupler on the right like the left side of the main valve. When I told Doug about the outlet being higher, he replied that Con Ed wouldn’t have approved it if it was incorrect but he’s missing the point; it would have been better not that it was done wrong. It’s as if they can do no wrong, you need them or than they need you. Plumbing services are always needed esp. during the cold winter months when pipes freezes so rude staff or high bills are secondary. Maybe, if they lost a lot of customers, they will become more humble and grateful to their customers. I’m sure they have hundreds of satisfied customers but it should not discount my and other’s experience with them. Copping an attitude is never acceptable. End of story.

Plumber open and clean the floater inside the pump, he said dirt/grime prevented somehow the proper action of the pump, which is weird considered the pump is brand new and was overflowing since day one, but whatever he did, everything works fine now, so I'm happy. I found the hourly rate quite high but it had to get done. Thanks guys

Excellent - turns out unit was under warrantee - Excellent customer service and the technicians were friendly, prompt and professional.

They sent Mike to replace a busted elbow pipe on cold water supply line. He cut the pipe and cut out plumbing from an old shower in the basement that was used as a pass through to the upstairs shower/ tub. We had about 30 seconds of hot water after he did this. Called the company that evening. They told me it was my hot water heater. I then called to have my hot water heater serviced. The hot water heater was fine. Called the plumber back. They stated that it had to be my hot water heater. Called an electrician. The electrician said everything was fine but was able to figure out what the plumber did wrong. I called the plumber back but Mike did not take responsibility for what he did and stated that he only took out the old plumbing that wasn't needed. He stated that he would have to charge me to come out and replace the plumbing to get it up to code. I called someone for a recommendation and they said they would look at it before I called another plumber. He was flabbergasted at what he saw and fixed it for $3.00 in parts. I had no hot water for a month and my husband died in that month. They made me even more miserable than I had to be. I called Dave Goldberg plumbing and put in a complaint about Mike.

Everything went fine. The plumber gave me approximately when he would come and he came and unclogged the toilet

We've now used Goldberg Plumbing twice for issues we needed resolved at our home. The first was an emergency situation when our pipes froze during the arctic blast earlier this year. To further complicate things, we had just moved in and were puzzled by the radiant heating system. AND it was the New Year's holiday weekend. We contacted many "emergency" plumbers on Angie's list and Goldberg Plumbing was the only one that responded. Anthony was a lifesaver. He stayed with us, helped determine the source of the freeze and helped to thaw it out. It took patience, expertise and a dose of creativity. But he resolved the problem and prevented the pipe from bursting. We couldn't have been more pleased and thankful for his service. Our second call to Goldberg Plumbing was for a stopped drain. Certainly not as stressful or complicated, but their responsiveness, professionalism and service has been outstanding. They will continue to be a key go-to for any of our plumbing needs. Both projects were a bit more than we anticipated, but especially in the emergency situation, I would have not wished to work with anyone else.