While the company was good with coming to do the estimate, the inability to communicate clearly and follow through ultimately led to the dismissal of services. Work was stalled because “the crew was tired from a job they just finished”. Cancelled the appointment without consulting the customer, and failed to call when said he would. Not very professional communication skills. Strongly discourage anyone from using this company.
Description of Work: Needed a tree cut down, branches trimmed, brush picked up around my property.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,300
Jean H.
06/2018
1.0
tree service
+ -1 more
Brad came and gave me a quote for tree removal. I accepted quote a few days later, he stated it would be 5-10 days. Over 15 days later and many texts (me initiating) he finally showed up and stated he wasn't going to do the job. He said he underbid and wasn't going to do it. At first I thought he was joking! Nope. I said this is a terrible way to do business. He replied, " I have lots of jobs, I don't need your referral. " Terrible business person!
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Service Categories
Tree Service
FAQ
Roberson Tree Service is currently rated 1 overall out of 5.
No, Roberson Tree Service does not offer free project estimates.
No, Roberson Tree Service does not offer eco-friendly accreditations.
No, Roberson Tree Service does not offer a senior discount.
No, Roberson Tree Service does not offer emergency services.
No, Roberson Tree Service does not offer warranties.