3 times since we had our garage doors put in we have had to contact them. Each time they were rude, unprofessional and act like we are bothering them. The first time they came over the one guy was smoking and they both basically ignored me. The second time all I got was pretty much a grunt from the guy. This third time they said they came and fixed the door and when I said it wasn't working they stopped taking my calls. Nothing special about the doors so go anywhere else. We finally did and our door is now fixed.
Description of Work: Garage door repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Katherine W.
08/2016
5.0
garage doors
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
DAN B.
02/2014
5.0
doors
 + -1 more
He does a good job. The price is reasonable.
Description of Work: Tom's Overhead Door worked on the garage door for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Bohdan K.
03/2013
5.0
doors
 + -1 more
Very satisfied! High tension spring was broken on our garage door so that we could not open it. Tom came the same day we called and got us up and running with a temporary repair until he ordered a new spring. We had to wait a bit longer than expected for the new spring to arrive but as I stated previously, we were up and running so it wasn't a problem. Tom also lubed and adjusted the door. The workmanship was very good and the price very reasonable.
Description of Work: Repair garage door high tension spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
gail H.
07/2011
5.0
doors
 + -1 more
He is honest - did all the work before he sent me a bill each time.
Description of Work: Tom initially replaced a garage door that was rotting wood with a nice lightweight door about 8 uears ago. This year after someone acked into my door and dented it I called Tom againj. He suggested replacing only the panels that were dented and it saved me alot of money.
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Service Categories
Doors,
Garage Doors
FAQ
TOM'S OVERHEAD DOOR is currently rated 4.2 overall out of 5.
No, TOM'S OVERHEAD DOOR does not offer free project estimates.
No, TOM'S OVERHEAD DOOR does not offer eco-friendly accreditations.
No, TOM'S OVERHEAD DOOR does not offer a senior discount.
No, TOM'S OVERHEAD DOOR does not offer emergency services.
No, TOM'S OVERHEAD DOOR does not offer warranties.