About us
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
3.935 Reviews
Showing 1-25 of 35 reviews
Michael F.
07/2024
plumbing
 + -1 moreThey charged me over $900.00 to fix my toilet. Please stay away TJs.
Description of Work: Flange, and pipe.
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$950
lori R.
10/2016
plumbing
 + -1 moreThey didn't fix my problem and they charged a lot of money. I wouldn't go back to them. I have a drain in my basement that supposedly a year prior they had cleaned out and said it was good. I had them come back and they charged me $400 and told me it couldn't be done because there was too much stone and sediment down there. I paid them for getting nothing done. Maybe they've done right by other people, but I don't have a lot of money to spend and then not having anything done. They were responsive, they came when I called them.
Description of Work: They tried to clean out a drain in my basement.
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$400
Katherine W.
08/2016
plumbing, basement waterproofing
 + 0 moreThey overcharged. They took advantage of the situation. The water was running back down into the basement and it was raining. It was a really rainy spring and my basement was flooding and that was the whole point of getting the basement waterproofed. So they overcharged.
Description of Work: They finished the basement waterproofing job.
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Yes, I recommend this pro
Larry T.
06/2016
plumbing
 + -1 moreunknown
Description of Work: Extremely capable and responsive under all circumstances
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Yes, I recommend this pro
AMANDA K.
03/2016
plumbing, basement waterproofing, home remodeling
 + 1 moreI called to make sure they would still be able to come and the receptionist said they would be able to make it, even though it was after 6 pm. I have never had my pipes freeze so I was unsure what to expect or do but I knew the basics of opening my cupboards and under the sink, applying space heaters there and under the crawl space. They did work for a long time by applying heat under the crawl space and trying to determine where the freeze was. A fire started under our crawl space. The two men were heard laughing and swearing, which I understand it had been a long day but I offered hot drinks and tried to be understanding. I give a B for responsiveness because the call center was quick to respond and I was not put on hold. The two workers were unsuccessful and needed payment right away of 500. I do not have an extensive amount of cash even though I work fulltime to support my family. I was hoping to make payments and was surprised by the price. The company did refund me 150 after I explained that the price seemed high considering the problem was not fixed. I ended up staying with my parents for 3 months until the pipes unfroze then had a family member come and repair the pipes that burst. The plus side is that I had the chance to remodel the bathroom while I stayed with my parents. Overall, I wish they had come sooner or told me it was not worth it to try and fix the problem or given me a general estimate, but I did gain valuable experience and I am glad I have angie's list now.
Description of Work: Our pipes froze. I called immediately as soon as we found out which was early in the day, but they did not arrive until after 8 pm. I called to have the pipes unfrozen as I have a child 1 year old and I knew that I would need them to come quickly before it was too late. In their defense it was probably the coldest night of the year and I am sure they were busy.
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$500
Response from TJ's Plumbing & Heating Inc
Jim P.
04/2014
plumbing
 + -1 moreI had a plumbing project to do at my house, went to turn off the main water supply to the house only to find that the main shut off did not close completely. Consequently I still had a small amount of water coming thru the pipes. I Could not do the repair without the water completely shut off. Called TJ's plumbing and Heating because I had used them one other time a couple of years ago and was very satisfied with there plumbing work. Next morning they sent out two men to replace my old shut off with a knew one and had the city inspector come in to inspect, as required in such situations involving the main shut off to the house. Seems TJ's has a good working relationship with the city as I surmised from their conversation and interaction. Was very satisfied with the work done and they were very helpful in offering information on the in home project that I was going to work on. Expect to make payment for work done on the spot which I wasnt expecting and gave them a credit card payment.
Description of Work: Had the main water shut off for the house replaced because it did not completely turn off the water to the house.
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Yes, I recommend this pro
$306
Suzette L.
04/2014
heating & air conditioning/hvac
 + -1 moreMy problem took place late at night and I did not who to call. I called this company because they advertised 24-hour service. There is no way my furnace could have been dirty because the furnace was practically new. They were prompt and everything, but I don't think the tech really knew what he was doing. He really did not do anything, I have never heard of anybody dusting the inside of a furnace. They were here right away.
Description of Work: I used TJ's Plumbing & Heating to clean and inspect my parents' furnace because it would not come on. He did get the heat running again but said nothing was wrong and that the furnace only needed cleaning.
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$329
Barbara M.
03/2014
plumbing
 + -1 moreDates are fuzzy. TJ recommended subcontractor in addition to the work they did. Whole experience was a bit of a nightmare and between what I personally paid and what my insurance contributed total cost was closer to $30,000 for what started as a minor wet spot in rec room after a big rain.
Description of Work: .
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$20,000
John L.
12/2013
heating & air conditioning/hvac, plumbing
 + 0 moreVery impressed with workmanship and professionalism of the installers.
Description of Work: furnace went out on Sunday, call TJ's said they could come out right away but we told them we could keep the house OK till Monday. They were there promptly Monday morning, went through A bunch of options to fix, replace, or get A energy efficient boiler, which we agreed to install, hence the large price. In 2 days the old boiler and hot water tank were replaced with new furnace.
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Yes, I recommend this pro
$10,500
Michael F.
07/2013
plumbing
 + -1 moreIt didn't go well. The lead tech was a little rude and smart mouthed, mangy looking and not very intelligent. His partner never said much, just observed. They poked and prodded around a bit. The problem was not corrected and I heard one say to the other "Well, it runs good enough". They demanded payment right then & there, and left. After they left, I listened to the furnace do it's double cycle thing a few more times before I called TJ's and complained that they did not fix the problem. They sent out 1 tech the next day, a different one from the day before. He listened, poked & prodded, and came up with a prognosis that my gas feed line wasn't grounded and was sending voltage through the furnace, thus causing the problem. He left, and I called an electrician to check this out. There wasn't any grounding problem on the gas line, as the steel line comes out of the ground for one, and was ground strapped to the water line. So it seems this tech just buffaloed me. It turned out to be a problem with the thermostat. Needless to say, I've switched plumbing /heating companies.
Description of Work: The furnace that we bought from them 2 years was not working right. It would double cycle before starting up. They sent out a team of 2 techs to fix unit.
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$95
susan W.
07/2013
plumbing
 + -1 morevary well 2 time doing job for us call comes right away
Description of Work: put in new tolet and seal
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Yes, I recommend this pro
$200
Joan B.
07/2013
heating & air conditioning/hvac
 + -1 moreI WAS VERY PLEASED WITH THE WORK . THEY CAME WHEN THEY SAID THEY WOULD AND HAD IT IN THE SAME DAY.VERY EFFICIENT.
Description of Work: NEW ELECTRIC FURNACE .TOOK OUT THE OLD FUEL FURNACE.
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Yes, I recommend this pro
$3,000
Carol M.
05/2013
plumbing
 + -1 moreVery well and quick after two weeks it was great
Description of Work: My kitchen sink would not drain , after fooling with a friend who tried to fix it I called TJ Heating. They were prompt and quick and easy . I would call them again
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Yes, I recommend this pro
$135
Terri K.
04/2013
plumbing, wells
 + 0 moreI went to my cottage to open it for the season in early April--turn on the water, fill the hot water tank, etc.--and discovered a leak under the house. TJ Plumbing came to the cottage on a Sat. afternoon and took care of everything in a pleasant and professional manner. The fellows made sure that the problem under the house was taken care of and checked the bathroom, kitchen and laundry area for any possible problems there as well. It was discovered that there was no real water pressure and upon inspection of the well it was determined that the pressure gauge was malfunctioning. They suggested I replace it but I was certain my brother-in-law could take care of it and sent them on their way. My brother-n-law informed me I was crazy and to call TJ back and have them take care of the well issues. So, the following Tuesday TJ Plumbing returned and fixed the gauge and the air pressure tank. It was water logged and when it was removed the entire bottom was nearly rusted through. They again went through the house to be sure there were no other issues with the plumbing. Both crews were very knowledgeable, very professional, very helpful. I would definitely use TJ Plumbing again. For the two visits, the total bill was just a tad over $1300 and I thought that a very fair price. Had I not had to have weekend help the bill would have been less, but that's just how it goes. I was grateful they did 24/7 service.
Description of Work: I had a leak with pipes under the cottage and no water pressure inside. Also it was determined that my air pressure tank, which was about 10 years old, was water logged and rusting out.
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Yes, I recommend this pro
$1,300
James W.
04/2013
heating & air conditioning/hvac, home remodeling
 + 0 moreHorrible. They tore my heater apart, they lied about the heat exchanger having cracks, they lied about the carbon monoxide level. They quoted me a price that was 4 times what another company would to replace a furnace of the same brand. They tried to take advantage of me. They knew how to get out of a court battle. They are crafty. I had to hire another company to fix my heater, they found no cracks in my heat exchanger, and there was no carbon monoxide leaking out of my furnace. I bought an ADT alarm with a Carbon monoxide detector which is in my basement by the furnace, It has never gone off. Seems funny how TJ's said I had a lethal dose of carbon monoxide leaking when the detector never goes off. Buyer beware. Then I was harrassed everyday by mail and phone calls asking me if they could send another technician to check the other technicians work. They sent two before. How many technicians do they need to send? I even talked to the owner TJ himself and it was worthless. He denied everything. He said his technicians do no wrong. They are perfect. I received twenty certified letters from them. I never opened any of them, I wouldn't sign for them either. Then they called about 3 times a day. After I had my attorney send them a letter it finally stopped. I think its terrible how they take advantage of consumers, they put TV commercials on with kids on them I think to lure consumers into calling them. Stay far far away from them or you'll be out thousands of dollars.
Description of Work: Don't hire this company!!!! Read this first. I moved from VA to my hometown in Warren, PA because my job let me work from home. I inherited a house in Warren, PA, it was the house I grew up in. My mother had bought a brand new forced air furnace a few years before. I saw a coupon in my local newspaper for a clean & check special for a forced air furnace and I called this TJ's Plumbing & Heating in Jamestown, NY just because I thought 59.00 was cheap and I hadn't been home for 3 years. I had my sister check my house from time to time when I was gone. I own two houses, one I work from and the other is a Victorian Mansion that has a boiler. I was going to have them look at both heating systems. Well I called, they came a few days later. As soon as they got out of their van, I was wary of even letting them come into my home. I swear they looked like hoodlums. I was actually worried that they might steal something. I was dumb I let them in. Well they proceeded to my basement. They tore apart my furnace, they scattered the parts all over the floor in the basement. Then they proceeded to tell me that I had cracks in my heat exchanger and that a life threatening level of carbon monoxide was leaking in my basement. I was horrified. I said how can that be...the furnace is not that old. They gave me an estimate of some huge number, partly I think because I think they thought I was rich. They quoted some outrageous price for a new furnace. The price was 4x the price of our previous furnace. I was like no way. Then get this...they turned off my furnace. They never put the parts back together. It was getting cold outside. They told me a bunch of false information about how they reported to the gas company and they were under regulation to turn off a furnace if a high level of carbon monoxide was leaking in the basement. I didn't believe them, I asked them to show me this high number on the carbon monoxide meter. Well after I asked them this, there meter apparently stopped working. They couldn't show me any number. Then I got mad, I said you need to do what you came here to do, clean out the furnace. All they did was...they had this little shop vac, they swept up some dust around the furnace and charged me 59.00. I mean I have a shop vac, I could of done that myself. They tore down my furnace and never put it together. Then they wanted to go to my other house and look at that. I said no. I was not happy with their service. Then make sure you do not make the same mistake, we go outside, and they make me sign the receipt. Well you know why they did this? Well if you complain to the Better Business Bureau, its like saying you were at fault. So if you sign the receipt you can't go after them in court. You get the receipt from them, and if you don't say they did shady work on the receipt, then you sign it you can't do anything to them. I had to hire another company in town to put my heater back together, they came with their meters and I was shocked at what they said. I had no carbon monoxide at all leaking in the basement. They said my heat exchanger had no cracks in it. They said my furnace was running great and it was a very high quality furnace. If I would of listened to these TJ technicians I would of been out tons of money. I tried to warn consumers about them on the BBB website but since I signed the receipt, it was like TJ's was not at fault. So that's why I am writing this review. They are shady. I think these people that wrote these positive reviews on here must work there. They say they have offices in Warren, Jamestown, Erie, Bradford, Another thing I was told at the Police Department in NY that if you hire someone where their main office is out of the state, then you really can't do anything to them in court because its out of state.
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$59
Response from TJ's Plumbing & Heating Inc
Angela S.
11/2012
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 moreNo job is too big or small. They were professional and provided excellent service whether the job was a big one or not. They were communicative and also cleaned up after themselves. I have no complaints with the quality of service. Great company!
Description of Work: I have used TJ's Plumbing & Heating several times. They installed a new water heater for me as well as a new furnace. I've also had them come in to do various small plumbing repairs.
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Yes, I recommend this pro
Kevin A.
09/2012
home remodeling
 + -1 moreGood. Although the guy they had finish the place was a little new to his job. But it was not big deal really.
Description of Work: Replaced bathroom.
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Yes, I recommend this pro
$6,000
Mary Ellen T.
08/2012
plumbing
 + -1 moreThey came on time, and they were very nice. I feel like I was over charged $800, because I felt like they knew we needed a new well.
Description of Work: They installed a new pump, and a new water tank.
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$2,200
Michelle W.
08/2012
plumbing
 + -1 moreThe owner (TJ) came over and assessed the situation; wrote up very detailed instructions. Knew almost exactly what was wrong before he got there. They were very punctual and came over as soon as I was available to have them. They inspired a lot of confidence!
Description of Work: Toilet replaced, bathroom floor cut out and replaced, several plumbng fixtures replaced; shower handle/nozzle replaced.
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Yes, I recommend this pro
$1,700
Kim M.
03/2012
plumbing
 + -1 moreTJ'S was very professional. They called 30 min. before arriving, & showed up on time.They called the city to arrange water shut. They went right to work, replacing my main water shut off. They were careful not to track dirt into my house. When they were done, they had the city turn the water back on and checked for leaks. They were done in about 2 hours.
Description of Work: My main water shut off valve had a steady leak. TJ'S contacted the city to arrange water shut time so they could replace the value. They arrived on time and were done in about 2 hours. They cleaned up everything and even dried the basement floor.Contacted the city to turn water back on, & then checked for leaks. They came back 4 days later, when I thought a joint was leaking. It turned out to be a new area (new problem) that they fixed that same day. The plumber (James) made sure not to track any dirt into the house. I would use TJ'S again if I needed a plumber.
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Yes, I recommend this pro
$295
Joe G.
01/2012
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 moreThanks for the very professional work the technicians did. They were both very professional, you should really hang onto those 2. The boiler looks like a work of art and we really appreciate the level of customer satisfaction.
Description of Work: Replace boiler
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Yes, I recommend this pro
$900
Eric S.
12/2011
heating & air conditioning/hvac
 + -1 moreThe repair person replaced a fuse & left; only after trying to sell me a new A/C compressor.
Description of Work: Repair to furnace blower to allow A/C to function properly.
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Yes, I recommend this pro
$215
Gladys S.
11/2011
plumbing, drain cleaning
 + 0 moreSparky was an excellent person and very efficient. I am very satisfied with his work.
Description of Work: Drain cleaning to correct slow drain
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Yes, I recommend this pro
$175
Barbara H.
12/2010
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 moreArrived promptly, did the work, collected the check and left. Tankless water heater did not heat the water for more than a minute - had to call another plumber to fix it. 12-22-2001 Individual called from this company asking what they could do to have me remove listing. I don't live there anymore and stated same and that I would review the posting. Posting is accurate, however, they did call to ask if they could update so I change my listing to reflect their good will. Thank you.
Description of Work: Cleaned gas furnace, replaced filters. Cleaned tankless water heater. Replaced filter in whole house water filter.
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$120
sue S.
04/2010
heating & air conditioning/hvac
 + -1 moretechnicians arrived looked at heater said they could not do anything. they did not even no how to start it. my bad experience was when I called the company. to ask for lower price on my service call. the owner was very rude. told me to go else where for service next time. I was polite to him on the phone and his responses were very rude and unprofessional.
Description of Work: called to clean space heater
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$90
- 1(current)
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Contact information
1005 Allen Street, Jamestown, NY 14701
www.tjsplumbing.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Water Heaters,
Drain Cleaning,
Basement Waterproofing,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening
FAQ
TJ's Plumbing & Heating Inc is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
TJ's Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, TJ's Plumbing & Heating Inc does not offer free project estimates.
No, TJ's Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, TJ's Plumbing & Heating Inc does not offer a senior discount.
Yes, TJ's Plumbing & Heating Inc offers emergency services.
Yes, TJ's Plumbing & Heating Inc offers warranties.
TJ's Plumbing & Heating Inc offers the following services: Residential & commercial plumbing, HVAC, bathroom and kitchen remodels, drain cleaning, tank & tankless water heaters, diagnostics and troubleshooting, furnaces, boilers and AC, water & sewer lines, gas lines, well pumps, wet basement, waterproofing, gutter drain systems & yard drainage. TJ's Plumbing & Heating offers free estimates, 24/7 service, reasonable evening and weekend rates.
Contact information
1005 Allen Street, Jamestown, NY 14701
www.tjsplumbing.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMSaturday:
Closed