I had a bay window installed in 1996. The previous year I had 9 double hung windows installed. All with a life time warranty. This year I noticed moisture between the panes of the bay window. I called their number for warranty service. Instead I got a person who informed me that Ultra Sash Window factory [US Window Factory] was OUT OF BUSINESS AND ALL WARRANTIES ARE VOID. He told me he "used to work for them and has bought their telephone numbers". He calls his company The New US Window Factory and he works out of Staten Island. I wanted to arrange an appointment to get an estimate for a new window. He took my number but never called back. If you want my business you call back. Beware anyone who had windows installed by the US window factory. Something doesn't seem right.
Description of Work: Installed bay window
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$2,700
Daniel R.
03/2013
1.0
replacement windows
+ -1 more
The phone number listed is no longer in service. No other information is available online for this company. I believe they are no longer in business.3/6/201
Description of Work: The phone number listed is no longer in service. No other information is available online for this company. I believe they are no longer in business.
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Service Categories
Windows
FAQ
ULTRA SASH WINDOW FACTORY INC is currently rated 1 overall out of 5.
No, ULTRA SASH WINDOW FACTORY INC does not offer free project estimates.
No, ULTRA SASH WINDOW FACTORY INC does not offer eco-friendly accreditations.
No, ULTRA SASH WINDOW FACTORY INC does not offer a senior discount.
No, ULTRA SASH WINDOW FACTORY INC does not offer emergency services.
No, ULTRA SASH WINDOW FACTORY INC does not offer warranties.