WAREHOUSE CARPET OUTLET INC

The good: The final product looks excellent and the work was completed within the two days of installation work they had estimated upon quoting. Their attention to detail was generally pretty good and they removed and re-installed the molding without issue. I think the price was reasonable, and I'm glad that I decided to pay for installation rather than doing it myself. I didn't, however, have a lot of other quotes to compare to, but had priced out materials on my own, so I had a decent sense of how much it would cost. Overall, a job well done for a reasonable cost. The not quite as good: Since my wife and I were having most of our second floor re-done (including our bedroom and her office), we were doing a lot of shuffling of furniture to make sure there was free space ready for installation of the new floors. Upon quoting, they had estimated that two rooms would be done on the first day, so we could set all of our furniture in the two completed rooms on day two. Only one room was completed on day one, so that made the shuffling of furniture a bit more challenging. We did not anticipate that the installers would be going into the room we had put all our furniture in on day one, but they did stack some materials in there, which got some of our furniture covered in a bit of sawdust. It cleaned up reasonably easily, but was a bit frustrating. There was also a lingering smell of cigarette smoke for a day or two after the installation was complete. The bonus: While the crew was working, the toilet in our upstairs bathroom was having some issues running continuously. I couldn't take a look at it to fix until after I got home from work, but one of Warehouse's workers fixed the toilet for us during the day. It's been working fine since.

The salesperson I dealt with his thoroughly knowledgeable about their total product lines. He made recommendations for the kitchen flooring and actually took me in a slightly different direction. I wanted an easy clean floor. Because of cupboard restrictions, I needed a flooring that was thin and I liked the wood look. I ended up with a vinyl planking flooring. It was a perfect fit. The timelines were spot on. The installers were professional, clean, on time and knowledgeable. They sent two different installers, one for the tile and one for the carpeting. The carpeting installers were equally good. I was totally satisfied with the products and the installations.

I would not refer anyone to them. I will never use them again. The overall experience was lousy.

They were very helpful and everything was great. I liked everything about them. I liked what they picked, I liked the work and they left no mess. I would use them again.