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A-Arrow Exterminating Co

Pest Control

About us

• Award Winning Service • A+ BBB Rating • Local Family Owned & Operated for Over 50 Years! - Only Local Exterminator in Ithaca, NY! • A-Arrow Exterminating Co is a Highly-Respected Company that has been Providing Quality Pest Control throughout the Ithaca, Fingerlakes, & Surrounding Areas for Generations! • Our Company is Fully Insured & our Technicians are NYS Certified! • Our track record for consistency, timely service, and subject matter expertise make insurmountable tasks possible to overcome! • Our multifaceted company is here to assist with prompt professional services at affordable prices • As a leading provider of pest control, we take pride in offering the best high-quality professional services • We are dedicated to serving the needs of our customers each and every day • Our technicians undergo training on the latest technology, responsible treatments, and are on top of the regulation that affect you and your best interests! •

Business highlights

64 years of trusted experience
Emergency Services Offered

Services we offer

Pest Control: Ants • Bed Bugs • Bees • Centipedes • Cluster Flies • Fleas • Honey Bees • Hornets • Mice • Millipedes • Rats • Roaches • Wasps

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-24 of 24 reviews

Michael B.
08/2019
5.0
pest control
  + -1 more
Treatment appears to have been effective
Description of Work: Treat for yellow jackets in soffit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Zoe P.
05/2017
5.0
pest control
  + -1 more
One visit, set bait, told they should be gone in about three weeks, if not call, they were all gone in three weeks.
Description of Work: Carpenter ant extermination

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Andrea K.
08/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stacey H.
08/2016
5.0
pest control
  + -1 more
Great. They were prompt, reliable, and professional. I'll use them again.
Description of Work: remove yellow jacket nest

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie P.
07/2016
5.0
pest control
  + -1 more
I called once and was told that a technician would be in touch with me and I didn't get a call back. So I called again and was assured someone would return my call. Although they were really busy, they did say they would call the next week and arrange to come out. I got a call when the tech was in the area asking if he could stop in and look at the bees, and luckily my husband had taken the day off to show him the issue. One treatment and I haven't seen a single carpenter bee since. The price was what I expected to pay, and is far less than what the damage to the house would end up costing us. I would absolutely use them again, but maybe not in a time-sensitive situation.
Description of Work: Removal of carpenter bees beneath and behind a bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Judy S.
03/2016
5.0
pest control
  + -1 more
I have nothing but the highest respect for them. I think they are fabulous. I am grateful to him and I trust him. My experience went great. The cost was reasonable.
Description of Work: I had them work for me again last year. He got rid some bald faced hornet and he pointed out the reason why I had carpenter bees which he also got rid of was because of a problem with my gutters. So, I actually got new gutters and blocked up the entrance that those bees have had. I think he talked himself out of exterminating for me this year because I do not feel that my building wall would get any infestations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela N.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Eliminated rodent problem. He showed up, told me plan, did what he said he would do and it worked. I am so grateful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paul M.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Carpenter Ant treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John A.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I hired them for a wasp removal project. I have used them in the past and was happy with their service.
Rating CategoryRating out of 5
Yes, I recommend this pro

leonard B.
06/2015
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$500

Michael S.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: But out baits and sprayed foundation. Have not seen any ants since work was done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen K.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Dan did a excellent job dusting under my trailer skirting for one or more bumblebee nest. I was actually stung by one of them a week or two before and he the knew the seriousness of the situation for I was allergic. | He refused to even talk about charging me until the job was done. I am very grateful for his services and and feel very comforted knowing he took care of the situation. |Thank you so much Dan you're my hero.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$162

Lauraleen F.
07/2014
5.0
pest control
  + -1 more
Dan Kannus responded promptly to a request for service through his calling service. The calling service itself was frustrating to deal with, but he did receive the messages quickly and responded promptly. He came to my house the same day, and was very friendly and reassuring. He eliminated one of the wasps' nests right away, but lacked the equipment to do the other. He came back the next day, and took care of the remaining one. He charged me half of what Terminix quoted, and was much nicer to deal with.
Description of Work: Got rid of 2 hornets' nests at my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Erin Y.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: We had a bad carpenter ant infestation in our roof, as well as lots of ants in our kitchen. The exterminator asked lots of questions and seemed very competent. He treated the bedroom where we had found sawdust, and sprayed the perimeter of the house. I didn't grade their price because I really don't know what this treatment normally costs. We haven't seen any ants at all since the service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Becky R.
06/2014
5.0
pest control
  + -1 more
Very friendly, looked at the area in question, gave us suggestions about alleviating the problem. My neighbors ended up moving their compost closer to their dog run, and we moved the shed that they had camped under. So far so good. I'll definitely call them when the next pest problem comes up.
Description of Work: Gave us some ideas of how to get rid of a rat problem in our backyard. We didn't use his services due to the poison involved, but he did give us some non-chemical alternatives. Spent a fair amount of time talking with us on the phone and while he was here.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Carol S.
02/2014
5.0
pest control
  + -1 more
Fine. Came on time sprayed thoroughly and effectively, no clusterflies. Have been doing this for us successfully for 13 yrs.
Description of Work: spray for cluster flies (necessary annually)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Sara S.
01/2014
5.0
pest control
  + -1 more
.
Description of Work: Inspected for pests/insects. Ruled out certain types of infestation and offered low cost solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

John A.
01/2014
5.0
pest control
  + -1 more
I called in the morning, and the initial inspection and extermination happened the same day. 48 hours later, the site was re=inspected to confirm that the entire nest had been exterminated.
Description of Work: Exterminated a large yellow-jacket nest from the eaves and clapboard of my house. Inspected and exterminated within 24 hours of call. Re-inspected 48 hours later for completeness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Cyndy S.
12/2013
5.0
pest control
  + -1 more
We had rats in our kitchen (yikes), living under the house and coming up through the walls. The A-Arrow guy was terrific - thoughtful, explained his approach and why, came several times to check the bait traps, and very reasonable (especially in comparison to my dreadful experience with Fur & Feathers). I recommend them highly.
Description of Work: I used A-Arrow Exterminating Co

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kyle S.
09/2013
5.0
pest control
  + -1 more
I was at work, but they still came in and did the work without us even needing to be home. Very professional and convenient.
Description of Work: Came in to exterminate a huge wasp's nest in our garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judy S.
06/2013
5.0
pest control
  + -1 more
I have used the service many times over last 15 years.Dan is thorough conscientious, honest, knowledgeable and works around any schedule. He is not just a true professional but a good person.
Description of Work: Dan used baits for ants and sprayed the perimeter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda P.
02/2013
4.0
pest control
  + -1 more
Our tenant said he showed up on time. Sprayed for spiders and left. The spider problem was solved.
Description of Work: Treated for spiders

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David T.
01/2013
4.0
pest control
  + -1 more
Very well.
Description of Work: Took care of perimeter spraying for spiders, and removed a large wasps nest in a crawl space wall. Courteous. Quick response. Good job. Just surprised at the cost. Not enough experience to be sure if it was in line with the scope of work. Nonetheless, I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Edward B.
09/2010
4.0
pest control
  + -1 more
Called three local exterminators for quotes, describing the problem to each. A-Arrow's price was the lowest of the three. They were a bit slower about returning calls than the others, but were punctual once an appointment was set. The technician finished the job in about 20 minutes, answered all my questions about the process, and left written information about the insecticide that he used. I paid him on the spot and was issued a receipt. There has been no recurrence of the problem.
Description of Work: Carpenter bees had bored holes in the wood to nest in the roof eaves and were swarming and becoming a nuisance. The exterminator treated the problem by spraying an insecticide powder into the holes, which kills the insects and prevents re-infestation..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

    Contact information

    466 Troy Rd, Ithaca, NY 14850

    http://www.exterminatorsithaca.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    A-Arrow Exterminating Co is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    A-Arrow Exterminating Co accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, A-Arrow Exterminating Co does not offer free project estimates.
    No, A-Arrow Exterminating Co does not offer eco-friendly accreditations.
    No, A-Arrow Exterminating Co does not offer a senior discount.
    Yes, A-Arrow Exterminating Co offers emergency services.
    No, A-Arrow Exterminating Co does not offer warranties.
    A-Arrow Exterminating Co offers the following services: Pest Control: Ants • Bed Bugs • Bees • Centipedes • Cluster Flies • Fleas • Honey Bees • Hornets • Mice • Millipedes • Rats • Roaches • Wasps

    Contact information

    466 Troy Rd, Ithaca, NY 14850

    http://www.exterminatorsithaca.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM