Reviews
3.06 Reviews
Showing 1-6 of 6 reviews
Florence A.
02/2012
computer repair
 + -1 moreThey were terrible. Dell computer comes with a year guarantee but they never fixed my computer, I had to bring it to somebody else. They don't understand me because they are in a foreign country.
Description of Work: I contacted Dell Computers probably about three weeks ago to repair my computer.
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GEORGE N.
09/2008
computer sales
 + -1 moreIt went terrible. I sent them a message complaining about it. They were slow in responding to the problem and it took over a month. They sent over three different technicians and the third one finally resolved the problem, but it should not have taken that long.
Description of Work: I bought the Gold warranty with the purchase of a computer.
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$2,442
loretta W.
09/2007
computer repair
 + -1 moreDell was great to me. They not only sold me a great computer at a very good price, but they solved a problem my computer was having all of the time right over the phone. I have cancer, so that means a lot to me. They saved me a trip to a local store and probably a hundred dollars or more because they went out of their way to help me and figure out what the problem was. I think quite highly of Dell now. They really go the extra mile to help you out.
Description of Work: My computer locked up on me. Dell determined there was a problem with the computer that was causing it to automatically shut off on me. They reset everything directly over the phone through their computer system.
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Yes, I recommend this pro
HOWARD L.
08/2007
computer sales
 + -1 moreI found Dell to be excellent. I really have only good things to report about them. My computer is great. They are quite helpful in helping you decide what type of machine will best suit your needs based on your situation. I am also happy to report that so far, the machine has done very well. I find it easy to use and I know that they will always be there for me if I need some help or if I have any questions that I need answered. I really have been impressed with Dell to date in all respects.
Description of Work: I got my own personal computer from Dell not too long ago during some sort of special deal or promotion they had at the time.
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Yes, I recommend this pro
$800
LINDA L.
08/2007
computer repair
 + -1 moreTalk to anyone though, and the number one complaint is their customer service department. Lots of people feel like the service stinks, but I think they're average. I am not totally convinced the products they sell are all that they are cracked up to be, though. That's why I have been updating our computers within this past year. They are what I would call okay. They can help you sometimes and their prices are not bad.
Description of Work: They resolved a problem that I was having with my Dell computer right over the phone. The computer was not properly responding to commands. They managed to solve the problem by instructing me to do things that they told me to do. I really am not too sure how they did it, but they completely fixed the problem and I did not have to pay anything since I had purchased the computer from them.
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Yes, I recommend this pro
ILENE D.
03/2006
computer repair
 + -1 moreI AM HAPPY WITH THE PRODUCT, BUT NOT OVERJOYED. I WOULD NOT BUY ANOTHER COMPUTER OR ANY PRODUCT FROM THEM AGAIN. THERE ARE MORE RELIABLE COMPANIES OUT THERE.
Description of Work: THE SCREEN WAS NOT THE NORMAL COLORING AND WAS GETTING DIMMER AND DIMMER.
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$100
Contact information
unknown, Islip Terrace, NY 11752
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Service Categories
Computer Repair,
Computer Sales
FAQ
DELL COMPUTERS is currently rated 3 overall out of 5.
No, DELL COMPUTERS does not offer free project estimates.
No, DELL COMPUTERS does not offer eco-friendly accreditations.
No, DELL COMPUTERS does not offer a senior discount.
No, DELL COMPUTERS does not offer emergency services.
No, DELL COMPUTERS does not offer warranties.
Contact information
unknown, Islip Terrace, NY 11752