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M&M Signs & Awnings

Awnings, Outdoor Kitchens, Patios,

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.0
responsiveness
4.5
punctuality
4.3
Showing 1-4 of 4 reviews

anthony S.
11/2024
1.0
awnings
  + -1 more
I had a very disappointing experience with M&M Canvas and Awnings, especially dealing with their salesperson, Justin. Despite paying top dollar, I found myself being charged additional fees for work that he claims was over the scope of work which was already covered in the price digging a hole. It was incredibly frustrating to feel as if they were only interested in squeezing extra money out of me rather than focusing on building a long-term relationship with their customers. The customer service was poor, and they seemed more concerned with "nickel-and-diming" than ensuring my satisfaction. I would not recommend M&M Canvas and Awnings if you're looking for a company that values integrity and values you as a repeat customer.
Description of Work: I had a very disappointing experience with M&M Canvas and Awnings, especially dealing with their salesperson, Justin. Despite paying top dollar, I found myself being charged additional fees for work that he claims was over the scope of work which was already covered in the price digging a hole. It was incredibly frustrating to feel as if they were only interested in squeezing extra money out of me rather than focusing on building a long-term relationship with their customers. The customer service was poor, and they seemed more concerned with "nickel-and-diming" than ensuring my satisfaction. I would not recommend M&M Canvas and Awnings if you're looking for a company that values integrity and values you as a repeat customer.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$16,000

Elizabeth Anne B.
07/2021
5.0
awnings
  + -1 more
Fantastic! The people we dealt with, from Justin who provided us with the estimate as well as helped us with choosing the right material and color, to the installers Bob and Dave I believe were their names were total professionals and very personable. The awning was ready and installed within a few days of the time frame Justin gave us which was mid June of 2021. What a pleasure to deal with this company and their employees. Ken and Anne
Description of Work: Automatic roll up awning over our deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Con V.
04/2020
5.0
awnings
  + -1 more
This is the 3rd year our awning was installed on time, exactly when I requested it. M&M takes it down in the Fall, stores it and then re-installs it in the Spring. This year we had them clean it and it looks brand new. The staff arrived and installed the awning in what had to be the worst weather conditions short of a hurricane. The owner and all the staff from the installers to the sales people to the office staff are professional, responsive, helpful, polite and friendly. The awning, frame and workmanship are high quality and customer service is excellent. I rarely write reviews but I can't say enough good things about M&M Awning.
Description of Work: Annual installation of my patio awning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cynthia C.
06/2017
5.0
awnings
  + -1 more
They definitely would get an A across the board.
Description of Work: I had an awning installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

    Contact information

    180 Oval Drive, Islandia, NY 11749


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Awnings,
    Outdoor Kitchens,
    Patios,
    Sunrooms and Patio Enclosures,
    Doors,
    Furniture - Custom Made,
    Decks and Porches

    FAQ

    M&M Signs & Awnings is currently rated 4 overall out of 5.
    No, M&M Signs & Awnings does not offer free project estimates.
    No, M&M Signs & Awnings does not offer eco-friendly accreditations.
    No, M&M Signs & Awnings does not offer a senior discount.
    No, M&M Signs & Awnings does not offer emergency services.
    No, M&M Signs & Awnings does not offer warranties.

    Contact information

    180 Oval Drive, Islandia, NY 11749