All Island Fence and Railings

Fencing, Fencing Driveway Gates, Concrete Driveways

About us

All Island Fence & Railing is a full service fencing company. We have over 25 years of fencing experience, three locations throughout Long Island, and staff to help you along every step of your project. We Mark out utility (gas, electric and water) lines before each installation to protect our customer, customers property, employees, and communities. We are licensed, insured and bonded. Thank you for considering All Island Fence & Railing for your fencing needs! Additional DBA - D F Eastwood Construction Corp. Award Winning.

Business highlights

16 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Fence installation , Fencing installation, Walk Gates, Double Drive Gates, Automated Gate Operators, Outdoor Railings , Wood Fencing, Pool Fencing , Dog runs, Sports fencing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Our Recent Projects


Photos of past projects

Reviews

4.6232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
5%
3
3%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.6

Filter reviews by category

Showing 76-100 of 232 reviews

Gerald C.
04/2017
5.0
fencing
  + -1 more
Very well, great company, job was done one time, professionally. Great Price.
Description of Work: 2 separate fences (Driveway & Backyard)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Gerald C.
04/2017
5.0
fencing
  + -1 more
Excellent workmanship at a very fair price. Our fence was expertly installed one week after signing Contract. Very helpful & knowledgeable staff.
Description of Work: 50 Feet of PVC fence installed at east property line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Scott B.
04/2017
5.0
fencing, driveway gates
  + 0 more
Work was done as quoted and I am happy with the quality of the work.
Description of Work: Had a 6 foot PVC fence installed around my home and a 4 foot fence by the pool.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,500

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Ronald H.
04/2017
5.0
fencing
  + -1 more
Very well from start to finish. Bob started the process by visiting the home, being super nice, explaining everything, and no pressure. The crew that came and installed the fence were nice and efficient. Based on our experience we would highly recommend them starting with asking for Bob.
Description of Work: New Fence and Gates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Robert R.
04/2017
3.0
fencing
  + -1 more
Called to schedule a estimate for a pvc fence for property 168x150 and two gates and did not go one step further. Just the girl on the phone alone made up my mind that quick. It was like i was bothering her I sensed a bit of a attitude because my day and hours where not good enough for them. When you tell a person a time window then they start giving you times that you already said are not good then try talking you into them saying it will only be ten mins that's all so then I'll tell my boss hey I'm late cause the girl at all Island said it's ok it's only ten mins but I'm sure all Island would not want to hear I'll pay you in 10 years it's only 10 years won't fly. These people are the front line the first experience a customer will hear and see and I'm guessing her actions are the actions of the whole company. I could only imagine what it would be like having a crew at my house. Thank you for saving me time not having anyone from this company come take my money.
Description of Work: Needed a fence installed

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Lauren T.
12/2016
5.0
fencing
  + -1 more
My salesman was Bob and he was wonderful. I had about 8 people come for quotes, Bob was the most professional, knowledgable and informative. He took the time to entertain every one of my questions and then had to repeat himself to my husband as we unfortunately could not coordinate schedules. He detailed the product, how it is made, why it is made that way and how it is installed. There was a slight scheduling mix up and we had already removed our fence so rather than have is wait an extra week, Bob went out of his way to push our install up. The product itself is durable, beautiful and easy to clean. We've had birds deposit deep purple blobs on the fencing but it all came right off (unlike the house siding which was stained by the same mess). The gates are solid and have stood up to my 4 year old slamming them closed. I am very pleased with the experience as a whole.
Description of Work: Installed PVC fencing with 2 walk gates and a double wide driveway gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Amy M.
11/2016
5.0
fencing
  + -1 more
Excellent, quick and professional. Bob the salesman came, quoted, measured. We called and he returned at our convenience, drew out a diagram, explained exactly what the specs were, how the railings were to be installed and set up a date. The installers quick, neat and efficient. Looks great!
Description of Work: PVC front and back porch railings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,295

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Catherine R.
11/2016
5.0
fencing
  + -1 more
Well. They were competitive in price. The project went as scheduled.
Description of Work: Replaced broken fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandi C.
10/2016
5.0
fencing
  + -1 more
They did everything I ask for. They were professional, the job looks good and workmanship is very nicely done.
Description of Work: A cedar fence and 2 gates were out in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Mary L.
08/2016
5.0
fencing
  + -1 more
It was an outstanding job. The installers were professional and worked very hard. I would recommend them to anyone.
Description of Work: New fence in my backyard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Adam A.
08/2016
4.0
fencing
  + -1 more
After shopping around with several fence companies for estimates, i decided to go with All Island bc of their good reviews and competitive price. Patrick came out for the initial estimate, there was some discrepancy about the property line's bc it was not exactly made clear on the survey , they called the town to clarify this for me, they showed me a sampple of the fence which was acceptable to me so i decided to move forward. MY installation was scheduled for 2 weeks out, a crew of roughly 6 men came, and the main guy was courteous and professional, they did leave a slight mess at the post sites, throwing the dirty wherever they saw fit, i didnt mind this bc i planned to reno my entire lawn a week or two later anyway, the fence is nice, and overall - i am happy, but i suspect the quality of the fence isnt the same as what they showed me in person. its good , but im not super impressed, for $9000 i was expecting something a little more sturdy.
Description of Work: Fence Installation

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lisa G.
08/2016
1.0
fencing
  + -1 more
Very unprofessional! I had the associate Michael come for the free estimate and to say that he was unprofessional is an understatement. He ended up having a tantrum in my front yard when another company came at the same time to give an estimate for other work (siding). They were NOT scheduled at the same time and I understand that Michael did come on time and the other gentleman (for a siding estimate) was late; however, he did not handle the situation appropriately at all. He began nastily blaming me for the "miss-scheduling" I explained that they were scheduled at separate times and then to my shock he began chastising the other gentleman and creating quite a scene. This is when I had to ask him to leave. It was terribly embarrassing to have a grown man in front of my home creating a ruckus! I called the company to report what had happened and I fully understand that he arrived on time, has other places to be, and my attention was split between both people coming to give estimates (although I did tell him exactly what I wanted) however he could have simply said that I would have to reschedule with the office and left. Michael chose instead to become loud and speak disrespectfully to me as well as the other people at the house. If he is the type of people All Island Fence and Railing employ; I would be VERY wary about letting them come to your home!
Description of Work: Estimate for a fence

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from All Island Fence and Railings
Thank you very much for your review. We spoke yesterday and we are truly sorry about your experience with us, the rep has been spoken to and given a warning about his behavior. This is not how we conduct business and like everything there are always two sides to every story, based on what he said you were with the siding guy and you were very dismissive when given him a description of what you wanted, he said you didn't have just the siding guy there he said you had the granite guy there as well and he asked him and they both the same time appointment. He unfortunately didn't handle the situation correctly, but this is how they make a living and running late in your appointment would mean being late for the rest of the day and potential loss of sales and income for him and he let those emotions get the best of him. Again, we are truly for how he handled the situation we will keep a close eye on him and his representation of our company.

Lillian S.
08/2016
4.0
fencing
  + -1 more
Bob the salesman was very nice. They gave us the best quote to install vynl fencing in our backyard. However, when the crew came to install the fence, they cute the street lamp wires by accident. That took a few days for them to come and fix it. There seemed to be some miscommunication between the office the electrician. We don't have any problems with the fence.
Description of Work: Install fencing in our backyard plus 2 gates

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Response from All Island Fence and Railings
Thank you for your review. We are happy that everything came out good with your job. We have spoken with our repair department regarding the miscommunication regarding the problem with the light and hope that next time it can be handled in a more timely manner and with more communication between our office and customer. Thank you again, we hope to serve you for years to come.

Daniella C.
07/2016
1.0
fencing
  + -1 more
We were PROMISED and ASSURED that our gate would be re-installed the week of 7/11/16. It is now 7/16/16 and we still have no gate. The front of our house looks horrible. The cost to have our gate reinstalled is $300. We gave a $100 deposit on the spot. Still no gate. Our poor dog misses his freedom of running around in the backyard. I'm pregnant and have to walk my 100lb dog in this heat on the days my husband works because we have no gate. This should be a quick job. I don't understand why we keep getting the runaround and yesed to death. We had our fence installed almost 2 years ago, paid on time and even gave this company more business by recommending them to my sister who had her fence installed by them. UNACCEPTABLE!!!!
Description of Work: Re-install gate after cesspool emergency.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from All Island Fence and Railings
When you called us with your emergency, Jessalyn from our office clearly told you that there was no way we could help you as fast as you wanted, that is why you did your own removal of the fence. When you called back and wanted us to go an reinstall what someone else had taken down you were put on the schedule by Jessalyn again and she sent mike the next day to give you a quote. We we were all trying to get you in the week of the 11th not the 11th itself. We were at this point squeezing your job in, people that were signing jobs with us that same week you signed your repair were put in for the week of August 15th [Member Information Removed]. We had customers who waited 3 weeks to get [Member Information Removed] the week of the 11th and we [Member Information Removed] couldn't push them back, we understand you had specific circumstances that made you want this repair done ASAP but we did work with you whether you think so or not we made exceptions and paid guys over time to be able to squeeze your job and had it completed Saturday evening. Sorry we couldn't service you to your satisfaction, but we did try.

Frank C.
06/2016
3.0
fencing
  + -1 more
The work after completion looks good. However, the process was painful. First they told us it was a single day job. The job took 2 full days. We had to carefully watch over the installers. They asked where to place excess dirt, so I showed the crew a spot along the driveway and they rarely put it there. Instead piles of dirt are now suffocating some hedges along the fence line. They put the fence in completely backwards, good side facing us. Which is fence installation 101 or so I thought. This delayed progress again. Luckily it was fixed the next day. The self closing latch doesn't self close properly and will not pass inspection for pool compliance. That had to be fixed too. In the end the company always made right with the issues and was very professional. However, I doubt I would use them again.
Description of Work: New fence installation around perimeter of the property. Self closing gate, wood stockade, and 6' wired mesh.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$5,000

Joseph C.
06/2016
5.0
fencing
  + -1 more
Two installers completed the job in 9 hours. They were very professional and skilled. They did a thorough cleanup as well. I was very pleased with the work they did.
Description of Work: I had 2 straight runs of 64 feet each of vinyl fencing installed in my back yard, No gates were necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Greg W.
05/2016
5.0
fencing
  + -1 more
Estimate given at time promised and explained very well. All the work was guaranteed for 10 years and that was much more than others were willing to offer. We went to their office in Deer Park to finalize the deal and we were greeted warmly and made to feel like our very small project was just as important to them as a larger one would be. On the installation day again they showed up as promised on time and ready to work. They sent two men to do the work and they engaged my wife to make all the important choices when needed. There was an issue with some wrong piece being included but they correct ones were delivered and the job was completed by the end of the day. We are very happy with the way it looks and how they incorporated the new rails with the existing porch structure. We would surely recommend them after this experience.
Description of Work: Installation of 2 handrails on front steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Susan K.
05/2016
5.0
fencing
  + -1 more
I had fencing installed by this company in 2013 and 2015. A section of my fence collapsed and I called them to repair it. They sent the most polite and professional young man named Waldy to repair it. He observed that my 2 gates needed an adjustment, and he fixed them without being asked. He worked so quickly and professionally that I offered him a tip. To my amazement he refused to accept it. I want his company to know that he is a wonderful representative for them. I will always remember to recommend All Island Fence to my friends.
Description of Work: They repaired a broken section of fence that was under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Christine D.
03/2016
5.0
fencing, driveway gates
  + 0 more
All Island was my third estimate. Conrad came for the estimate exactly at the scheduled time, he even waited for me to go catch my dog who ran out of the house. We went over my options for a fence, gates and railings. He showed me pictures and we discussed choices. Of the three estimates, theirs was already the lowest and I even got a better deal when I was given the choice to schedule the job right then. And I did. This was Wednesday March 9th. I received an email to sign the contract on Saturday, Mike called Monday to schedule the job for today, Thursday March 17th. 8 days from start to finish.. Fantastic! Nelson and his crew were on time, they even showed up early! They were polite, friendly. We spoke about a few things, I asked him to try to get the fence as close to the ground as possible and I have to say they did a terrific job. They even filled what spaces there were underneath with leftover dirt. We contracted them to cut some bushes that would have interfered with the new fence and haul away the old fence and one gate. I am VERY happy with the price, speed of completion, professionalism and quality of the job. I would use them again in a NY minute.
Description of Work: Removed a damaged chain link fence between my property and my neighbors property and also a chain link gate. They installed a 4' PVC fence, 2 gates and a railing on my backyard stoop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again.

Jennifer G.
12/2015
1.0
fencing
  + -1 more
the fence is beautiful, but we have yet to have a dog proof yard some 8 months later! unacceptable! 1/11/2016: And yet another disappointment....I was contacted by Our salesperson shortly after submitting this review. They came a few days later fixed one 6 ft area of our fence and said they would be contacting us on Jan 4th..... Hmmmm it is now the 11th. Ironically I called another fence company after my dog almost got killed this am, and they said, ,let me guess, you used All Island Fence" I guess they have a reputation. Either way, all I want is the job promised to me to be completed. The areas that were repaired are fine, and I am not looking for a miracle, but as I try to be courteous and professional in my own workplace, I expect the same from a company that has been nothing other than a disappointment. We will not be using All Island Fence again.
Description of Work: We installed a pvc fence around the entire perimeter of our house a few months ago, and my Beagle keeps digging under. We have tried several DIY fixes, but he is relentless. I called back 'All Island fence' who promised us a dog proof yard, even gave them a deposit, but after weeks of hassle, even making an appointment, which they did not show up for, I'm cutting my losses and would rather find a company that we can rely on and solve the problem. After several episodes and countless hours driving around the neighborhood to find our dogs and hoping we don't find them dead, I am done with All Island Fence...I can't trust them to do the job. They were aware of the dog digging issue when the fence was installed in the spring. This is unacceptable.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Response from All Island Fence and Railings
After looking into your complaint, I see that you called to complain about your dog getting out after we installed the fence. We have very little to almost no control over pets digging and breaking themselves out of your yard. When you called we suggested something at an additional cost which is the deposit that you mentioned. I asked installations why we haven't gone to do it yet and there are notes that they've left two messages to schedule the installation with you but the messages were not returned. Bob, your sales representative spoke with you today after receiving your complaint and he is doing and expediting everything he can to make sure this gets done. I am sorry for your inconvenience, we are trying to rectify your complaint but please also understand that we can only do so much when it comes to dogs digging and going underneath the fence. We honored the contract, you got what your paid for, and we will work with you on finding different solutions for your pet and the problem at hand but its not fair to blame us for your pet digging holes and escaping underneath what we installed. We hope that we move forward with this matter, and that we can find a solution for your dog soon.

EVELYN V.
11/2015
5.0
fencing
  + -1 more
ISLAND FENCE WAS FANTASTIC THE LEVEL OF PROFESSIONALISM AND WORK WAS BEYOND EXPECTATION. THE PRICE WAS GREAT. I HAD GOTTEN OTHER QUOTES AND THEIR'S WAS THE BEST. I HAD TREES TO REMOVE AND DEBRIS TO BE HAULED AWAY AND THEY TOOK CARE OF EVERYTHING. NOTHING WAS IMPOSSIBLE FOR THEM. THEY LEFT MY HOME IN PRESTINE CONDITON. I WAS BLESSED WITH SUCH A GREAT CONTRACTOR. WOULD NOT HESITATE TO RECOMMEND THEM AT ALL. FROM THE SALESMAN, MICHAEL, WHO GAVE ME THE QUOTE TO ALEX, THE PERSON IN CHARGE OF THE CREW. THEY WERE THE BEST. MY PLACE LOOKS GREAT. ALL THE NEIGHBORS WERE IMPRESSED.
Description of Work: ISLAND FENCE INSTALLED PVC PRIVATE FENCE TO THE COMPLETE PERIMETER OF MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you agai

nora L.
10/2015
1.0
fencing
  + -1 more
The fence they installed was the height that we wanted, but the spacing was too far apart. I would have never chosen this type of fencing due to the spacing because the purpose of the fence is for our dogs, and I would never want their noses to get stuck in between the slats. When the company came out to install the fence, I told them this was not what I ordered, but they told me that I had to take it anyway. I was very upset about this. The next day they came to finish up the job, and I agreed to not pay them the full amount yet, due to the fact that the job was not yet complete and it was incorrect. I was then told that the owner of the company told them to rip up the fence and take it with them, leaving me out of thousands of dollars, as well as my dogs without a fence to keep them inside the property.
Description of Work: They needed to remove and older fence and put up a new fence. ith a height that we wanted, but the spacing was too far apart. I would have never chosen this type of fencing due to the spacing, because the purpose of the fence is for our dogs, and I would never

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$6,000

Response from All Island Fence and Railings
The fence on your CONTRACT that you signed off on is exactly what you received and got installed. You and our sales consultant discussed it and you chose it from the brochure and its specifically made for dogs- it is called PUPPY RAIL on our Morgan series and it is what you received. They do not make anything else that has the spindles spacing any closer in aluminum. Our crew worked on your project for two days and it wasn't until the end of the 2nd day that you decided that you did NOT like it and at that point the entire job had been installed. Yes, the first day you didn't pay us because you SAID the job was completed which was no problem, but the 2nd day you wrote a check out for less than what your BALANCE due was and a note that says " this is what I think your job is worth $1600 for your material because i did not like it, and $1650 for your labor" meanwhile your balance DUE was $4900 not the $3250 you said was what you thought the job was worth after you gave my crew that check is when they called the supervisor and YES he did say if she doesn't give you a check for the payment in full then lets just take our fence back. A contract doesn't work like you think it does... YOU can't name your own price after you have have signed and agreed to an amount just because the fence you chose and watched the men installed for TWO days ended up not to your liking. Maybe if you would of told us when we installed the first 2-3 sections we could of stopped and figured out a solution but you ONLY brought up the fact that you had gotten the wrong fence installed (which you did not) at the end of the 2nd day when you had to pay and you tried to name your on price.

Peter W.
09/2015
5.0
fencing, driveway gates
  + 0 more
I was looking to have a 6 feet tall PVC fence and gate put up in my backyard. I called All Island to make an appointment and Bob Lundy came out to give me an estimate. His price was the best I received for 50 feet of white PVC fence and a gate. I also got a few other estimates from other companies, but decided to go with All Island. On the day of the install two workers came out and they were prompt, courteous, and professional. They came back the following day to install the gate after the posts had dried. The quality of the work and fence were outstanding. Would highly recommend.
Description of Work: Installed 50 feet of 6 foot tall PVC fence in my backyard along with a 6 foot tall PVC gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,870

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again

Arthur K.
09/2015
1.0
fencing, driveway gates
  + 0 more
The salesperson Michelle's answer was yes to all my questions, just as long as she made her sale. Now it's been 3 months the installers can't get anything right because nobody is communicating with anybody. There was no communication between salesperson, manufactures and installers. My gate is not done, part of the fence is not done, I feel bad for installers they came few times with incomplete and not properly cut fence and gate. Today they finally sent the installers with right gate and fence dimensions but again come with wrong lock, JUAN who is a supervisor not sure what he is supervising because so far he has been useless. He says they don't manufacture a simple lock that comes with key for inside and out. I asked him to give me credit and I will get my own locksmith as the locks that they provide is not meant for my gate. He offers me $60 credit out of $6,500. Seriously??? I have been patient long enough, they are brainless!!!!! No gate. Part of fence missing. They are gone!!!! What a mistake I made hiring them :(
Description of Work: Hired to install railing, fence and gate with simple lock.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$6,500

Response from All Island Fence and Railings
Thank you for your review. We think it is only fair to state why you waited so long for the project to be completed. The gates that you ordered were a custom style and size, which you were made aware had wait times of 8 to 12 weeks sometimes. The sales rep had agreed to give you a lock with a key -which we did bring with us but you did not like it. The lock that you showed Juan is not a gate lock, its a house door lock. We do not want to install something that we can not guarantee will work for the lifetime of the gate. So, while I am sure there are things that we could of done better, in this case a lot of your complaints were out of our control. The refund that was offered to you of $65 not $60 was exactly what you had paid us for the lock. We understand you thought it was going to be different lock but it doesn't justify you requesting $500 of your bill. We are truly sorry about your experience with us and please know that we are always working on becoming a better business for our community.

Philip S.
09/2015
5.0
fencing, driveway gates
  + 0 more
Bob the saleperson was very professional and nice. The first attempt to install I realized the mearsurements were incorrect and I couldn't compromise and accept a final product I did not want so I had asked they can go back and re-make the arbor and gate to fit a different measurement. Although the foreman was a bit agressive with me on the first attempt, in the end I got what I wanted and am very happy Don called to straighten it all out. The product looks fantastic. I just hope the products last and there are no issues going forwrad, and if there are I would hope they honor their 10 year warranty promise. Thank you All Island!
Description of Work: installed two cedar arbor gates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

Response from All Island Fence and Railings
Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again

Contact information

1320 Motor Pkwy, Islandia, NY 11749

http://www.allislandfence.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fencing,
Fencing Driveway Gates,
Concrete Driveways

FAQ

All Island Fence and Railings is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

All Island Fence and Railings accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, All Island Fence and Railings offers free project estimates.
No, All Island Fence and Railings does not offer eco-friendly accreditations.
No, All Island Fence and Railings does not offer a senior discount.
No, All Island Fence and Railings does not offer emergency services.
Yes, All Island Fence and Railings offers warranties.
All Island Fence and Railings offers the following services: Fence installation , Fencing installation, Walk Gates, Double Drive Gates, Automated Gate Operators, Outdoor Railings , Wood Fencing, Pool Fencing , Dog runs, Sports fencing

Contact information

1320 Motor Pkwy, Islandia, NY 11749

http://www.allislandfence.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM