We are a Top Rated Angie's List Contractor and have won the Super Service Award 8 consecutive years in a row. Our services include installation and repair of Roofing, Siding, Windows, Doors, and Gutters. Every Owens Corning Roof Replacement job will come with a Lifetime Workmanship Warranty; covering defects and installation for as long as you live in your home. With our 100% Satisfaction Guarantee there will be no customer unsatisfied. We are an Owens Corning Platinum Preferred Roofing Contractor and represent less than 1% of the roofing contractors in the USA. We are a certified installer for Velux Skylights. We are also now offering LP Smart Siding to our installations. We service 8 counties throughout the Hudson Valley and are licensed and bonded with all proper insurances. We also have an exclusive SHOWROOM for our customers, so don't hesitate to contact us.
Business highlights
13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Roofing, Siding, Windows, Doors, Gutters and More!
Jason assessed the damage, gave me a quote and set a date to get started. The worker arrived and did a great job! They arrived on time and left as scheduled. They made sure that all debris was removed when they left as well. Jason gave me a warranty on my roof and didn't have to come back out to do repairs as the other contractor did. I would definitely hire them for other jobs Thank you Jason!
Description of Work: I had a general contractor work on my roof/back porch. The contractor did a horrible job. He came back 4 separate times and the roof leaked twice as much after he finished. The contractor then stop returning my calls. I found Exterior Solutions on Angie's list and gave Jason a call. Jason removed the shoddy work the previous contractor did on my roof and also replaced 2 sky light kits.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Xterior Solutions
Thank you for the review. Its much appreciated. We are so happy that you chose us. Now you will never have to worry about that issue again. Thanks, Jason Tabor- President
Philip B.
12/2014
3.0
roofing
 + -1 more
2 1/2 hours work. Three laborers.
Description of Work: Replaced 14 pieces of siding
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$1,900
Response from Xterior Solutions
[member name removed], First I'd like to say Thanks for the business and the review. It wasn't just 14 pieces of siding. Its Hardie Cement board that we had to replace where the garage meets the house. All angle cuts and its not like vinyl where you can just on zip a panel and replace. It's very difficult to do and the conditions were not on our side with this cold weather. Also the material cost are a lot more than just vinyl. Plus it wasn't just 2-1/2 hours. You have to look at the whole picture. My guys left my shop at 7:30 and didnt return until 12:30 after getting rid of all the debris. So 3 guys for 5 hours, material and garbage removal on a repair that we squeezed in just before the winter got really bad I believe is a good price and value. Phil this is a business and a service that we provide. Fuel cost, initial meeting, promptness, easy communication, quality work, credit card for easy transaction, proper insurances, employee payroll taxes, overhead, etc. I could go on and on about how this was a good price and value. Don't forget you got back to me months later and I kept the price the same. So there was some time there for you to look around and get other prices. You chose us. Why? Because of our reputation in the community and Angie's List along with other online sites. Phil, this was a repair as repairs always cost more. This job is completed and it looks great. We also give you a 2 year workmanship warranty where some contractors don't warranty repair work. I really hope you understand. Please have a nice holiday and a new year. God Bless, Jason Tabor- President
Daniel H.
12/2014
5.0
roofing
 + -1 more
Jason presented his bid with a power point presentation. Explained everything and took care of my special requests. Gave suggestions for removing moss and other growth on my own to save money. The crew was fast, efficient, and cleaned every speck of debris. I only found a few bits and pieces. I highly recommend him and will hire him again if I need to.
Description of Work: Roof over
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Xterior Solutions
Thanks for the review as each one is greatly appreciated. Thanks for the business and Happy Holidays. Jason Tabor- President
Kevin T.
12/2014
5.0
gutter repair, roofing, siding
 + 1 more
I was totally impressed and extremely satisfied by Jason and his men and the work that they did as well as the cost and quality of the work and the effort they put into the job . First let me say the owner Jason has this thing figured out how to do business with the client . He was one of three people I got quotes from and spoke with regarding the job . First on price he was the best ... by a very significant amount which means alot to me .... but not at the expense of quality of materials or service ... I like others want the best combination. He had it .... he came to house ... right on time ...i mean exact every time we met . He explained the options available and the different materials and the guarantees etc . I chose his GOLD package ... a very very good value . The others were late or changed appointments and then one of the others had the audacity to say could not give me an estimate because he uses satellite image to measure the roof so i had to wait longer .... What happenend to the old walk it off , use tape measure and come up with estimate . It concerned me he had no idea going in what the std sheet count might be and how to apply that to a house and its roofs .Enough of him because he came in 2m more Let me also talk about the service and the workmanship of Jason and his team . We had some rain to deal with but he handled that very well letting me know in advance of possible delay as well as new days . This is what you want . Then the work ... his crew was great ... the foreman was fantastic and let me know everything including some rotted boards i had ( the job was last done 25 yrs ago so time had created a little wear . But we had already agreed on what the cost of extras was going to be so not surprises here whihc i like as well there was this communication of exact;ly what they were going to do before they actually did it ( this requires you be around that day but I now trust this guy so i dont think a problem ) Anyway they worked from 8am ..and it was cold ... till sundown .. like a well oiled machine . They were meticuluous in their cleanup as well , we had a dumpster on site ... and we (they ) filled it . My point is these guys are good price is excellant service top notch and the quality of the job ... at least at this point .. is GREAT
Description of Work: Remove old roof materials and replace with new The Gold Package with some extras for rotted boards the 4x8 sheets and one bad facia board and gutter screen reinstall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Xterior Solutions
Well Put. That's how we operate. I'm so glad you wrote how exactly it went down. This is what we do every single time and what we do best. Customer service at it's best. When I started Xterior Solutions I said to myself and my team "If we can create a exterior remodeling company with superior customer service and top notch workmanship in the Hudson Valley, We will shine." That's what we did and that's what we are doing. Great Product, Great Team, Great Communication, Competitive Price and Superior Customer Service is why Xterior Solutions is the best "Value" in exterior remodeling. Happy Holidays and God Bless. Jason Tabor- Presdient
David S.
11/2014
5.0
roofing
 + -1 more
Xterior solutions arrived on time, fixed my issue, and didn't pressure me into any additional services. In the future I will definitely use them again.
Description of Work: Helped with a roofing issue
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Xterior Solutions
Thanks for the review. We do appreciate it. Jason Tabor- President
William B.
10/2014
5.0
roofing
 + -1 more
The proprietor Jason Tabor arrived promptly and neatly attired to our residence as scheduled and professionally presented his services and product line in a no pressure manner. Also, he took the time to answer all of our questions and concerns. Jason conveyed confidence and gave a good sense that he believes in what he is doing and stands behind it. Xterior Solutions was one of three estimates obtained and was priced in the middle of the other competitors. Jason arranged delivery and removal of a dumpster for roofing debris. We had concerns about potential damage to the driveway from the dumpster. Jason provided plywood for the dumpster corners to rest on. No damage to the driveway occurred. The dumpster was hauled away the same day the roofing job was completed. A crew of 5 arrived as scheduled early Friday to start the job which was to take 2 days. However, due to rain on Saturday the job was completed by early afternoon on Monday. The exposed roof was covered in plastic tarp during rain. As the job came to completion a very detailed cleanup ensued, focused on removing shingle and staple debris from the patio and lawn. The completed job exceeded our expectations in aesthetics and workmanship. We're considering Xterior Solutions for future home improvement projects.
Description of Work: Removed existing roof shingles down to the plywood and replaced with Xterior Solutions Platimun Package, using Owens Corning product line materials.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Response from Xterior Solutions
I truly appreciate this review as well as others. We will continue to grow and provide superior service. Jason Tabor- President
Michael E.
10/2014
5.0
roofing
 + -1 more
Job went well. Expectations were met. Men were on time, polite and cleaned up job site when done. Jason was helpful. He provided my insurance company with documentation that made it easy for me to make a claim for the damage caused by severe winter weather this past season.
Description of Work: Roof repair, install heat cable
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Xterior Solutions
Thanks for the review. If you need anything in the future please contact us. Jason Tabor- President
Alexander D.
10/2014
5.0
roofing
 + -1 more
The man that came out was professional and courteous. He was willing to work with me on price but to do that he had to shorten the warranty. I would consider them for future work.
Description of Work: They came out to give estimate on roof replacement.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Xterior Solutions
Thanks for the review. It was a pleasure to meet you. Unfortunately we are not in business to be the cheapest company. We are in business because we offer Value. If for some reason it doesn't work out with your other choice please contact us as we will be more than happy to service you. Jason Tabor- President
The company's answering service made an appointment for an estimate on the first call. Jason called the morning of the appointment to ask if he could come a half hour early as he was running ahead of schedule. He came and did a thorough inspection of the roof, provided prices for several options and recommended the least expensive option as the probable most durable choice. The crew arrived at precisely the scheduled time, the materials delivery truck arrived shortly thereafter and Jason arrived a few minutes after that with the various miscellaneous materials. Jason went over the project with the crew and then left them to do the work. The crew was diligent, professional, neat and courteous as they removed the old roof, made the necessary repairs to the sheathing and fascia then installed the new water and ice barrier, drip edge and roof. They cleaned up as they went along and when they left there was no indication they had ever been there aside from the perfectly installed new roof. I will recommend Xterior Solutions to anyone in need of the services they provide and will use them again should the need arise.
Description of Work: reroof porch & sunroom section of house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Xterior Solutions
Thanks for the review and kind words. Jason Tabor- President
Lisa C.
10/2014
5.0
decks, gutter repair, roofing, siding
 + 2 more
I looked up Jason on Angie's list for my mom, and I am writing this review for her. Mom said Jason came out to give her the quote and was very professional, timely, and informative. Mom received the quote and accepted it. Jason called mom and setup the day they would start the work. The workers arrived and were very professional. They completed the work timely and efficiently. Mom was very happy with the work and would use them again.
Description of Work: New vinyl siding, new gutters, and heating coil on roof above front porch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Xterior Solutions
Thanks Mom and Daughter for using us. Your mom was so happy with the outcome of the project and it all made our day. Thanks again for your business. Jason Tabor- President
Susan A.
10/2014
5.0
decks, roofing
 + 0 more
Jason's workers arrived promptly on the agreed date. They set to work and continued steadily throughout the day, with an appropriate hour for lunch. The men were quiet, clean and respectful. They did their job with a minimum of fuss. Materials arrived on time and were unloaded quickly. The dumpster arrived in good time and was put to good use. A rolling magnet was used each day to pick up stray nails, saving our family's feet and car tires from damage. THE WORK STARTED AT 9 A.M. ON THURSDAY AND WAS FINISHED AT NOON ON FRIDAY. The dumpster was picked up at 3 p.m. on Friday. I cannot tell you how pleased I am to have chosen Xterior Solutions to do replace our roof.
Description of Work: Jason was one of three contractors to visit our home as we considered replacing our 24+ year old roof. He was on time, respectful, prepared, professional and knowledgeable. His slide show detailing the business and process of replacing our roof was exceptional. A higher bidder did not have one-tenth the level of enthusiasm for the job. Our third bid never materialized, and thus was disqualified. Overall, we are thrilled to have chosen Xterior solutions for the job. The existing shingles were ripped off, damaged and rotted plywood replaced, an exhaust from an existing bathroom fan placed, new drip edge installed, plus new roof deck, six-foot ice barrier, ridge vent, silicone goose neck vent caps, and the shingles. They refaced and repainted the chimney and re-caulked the stove pipe. They also removed the existing, unused satellite dish and mount.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Xterior Solutions
I am extremely pleased we could make you happy. I can't stress the value enough on why to choose Xterior Solutions. We work very hard to deliver what we promise. We have, I feel the best team in the Hudson Valley. We will continue to provide great customer service and workmanship. Thanks for the great review and looking forward to working with you again. Jason Tabor- President
Allan D.
10/2014
5.0
gutter repair, roofing, siding, replacement windows
 + 2 more
We talked to Jason about several option for re-siding our house as the baby blue siding from the 70s had long ago worn out. He was patient as we changed our minds a couple of times and was always helpful in finding the best quality product available for our price range. When we finally settled on a product he ordered the materials and scheduled an installation date. Two of his guys spent almost two weeks (Sundays excluded) removing the old siding and carefully cutting the new siding to fit perfectly. All of our windows were wrapped in white to contrast the gray siding we picked. When the guys ran out of the color siding we had ordered, one of them drove to Albany to get more so as not to delay the job. We were very appreciative of that. The guys also installed new outdoor floodlights on place of the ones we had removed before the project started. We are very pleased with the quality of the work. Jason is returning next week to put a larger gutter. gutter cover and an ice melting coil up on the top floor of our house in hopes of solving issues we have had with snow damaging the gutters and roof. Then we will be ready for winter! If all goes well Xterior Solutions will be back next year to put on a new roof - the last of our major planned improvements.
Description of Work: The owner Jason did replacement window work for us last year and so this year we called on him for our next big project. Old vinyl siding was removed from our house and replaced with new vinyl siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Xterior Solutions
Thanks guys for the review. We are looking forward to working with you next year on the roof project. Thanks for all the referrals as well. Talk soon. Jason Tabor- President
Joseph T.
10/2014
5.0
gutter repair, roofing
 + 0 more
Work was completed on time and as expected. Overall cost was comparable to other contractor estimates. Jason was prompt and fully explained the value of the products and workmanship that his company provides. Work crew was courteous, professional, and very talented. I'm pleased with all the work that has been done and have hired Xterior Solutions for an additional project.
Description of Work: Roof and gutters were replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Xterior Solutions
Thanks [member name removed] for the review. That's greatly appreciated. Looking forward to the next project. See you soon. Jason Tabor- President
Jan B.
09/2014
5.0
roofing
 + -1 more
Jason arrived on time, communicated well, was thorough and professional. I'd hire again.
Description of Work: Jason roof service and evaluation Sept 3, 2014, $189.00 Angie's List special promotion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Xterior Solutions
Well put. That's what we do. We answer our phones, set and show up on time to our appointments, communicate and do what you called us do. Isn't that the way it should be? When you call Xterior Solutions you know what to expect. All these great reviews didn't just appear over night. We work hard to be the best customer service contractor around. I appreciate this review as well as all the others. Thanks for the support. Jason Tabor- President
Dawn P.
09/2014
5.0
roofing, skylights
 + 0 more
After a an initial meeting and setting of a service date we had no need for contact with the company until the date of roof replacement. The crew brought their own generator as well as a plethora of cleaning implements as well as your normal roofing tools, which after completion they utiliized to collect nearly every scrap of detritus that found its way to the ground. The team was fast and efficient and seemed to take pride in their work. They even cleaned my living room after some debris had falllen through while they were taking care of the skylights. Overall it was as pleasant experience and the deal we received through Angies List definitely made the price right!
Description of Work: Removed and replaced roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Xterior Solutions
You made purchasing a roof online as easy as it gets. Purchase any of my deals for roofing and all you will need to do is pick a color. It's that easy. Thanks Mrs. [removed member name] and we are looking forward to helping you in the future. Jason Tabor- President
manhar K.
08/2014
5.0
roofing, siding, replacement windows
 + 1 more
It went well. punctual on time. my roof measurement was more than $6995.00 would cover.It was 2500 sq feet. Approximate date of July 25th-14.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$6,995
Ninamarie C.
08/2014
5.0
decks, doors, gutter repair, roofing, siding, replacement windows
 + 4 more
Xterior solutions was great. Jason is very professional and responsive. Let's us know exactly what's going on and gave us updates. One of the more important things that I can say about the quality of their work is it's very neat and the worksite is kept clean. I can't stress enough how annoying it is to pay someone to do a job and come home to find a mess and leftover debris that WE need to dispose of, not cool. This was not the case with Xterior solutions. We got home from work and not a speck of dust or debris was left on the deck. We plan on using him again in the near future to replace our old roof and hopefully further down the line to replace all of our siding (the color is hideous). Thanks again Jason.
Description of Work: We had a problem with getting water in our basement when there was heavy rain. He took a look at the exterior and realized our gutters were hanging too low which cause water to spout over them instead of getting redirected away from the house. He fixed the gutters, installed flashing around our deck so that water couldn't run down the house, fixed an area of siding that was coming away from the house, and installed j-channel around our deck door (which our previous failed contractor never finished). He also installed a new exterior light fixture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Xterior Solutions
I really appreciate the review. Glad you were happy with our service. If you need us you know how to reach us. Enjoy the rest of the summer. Jason Tabor- President
John R.
08/2014
5.0
roofing, siding
 + 0 more
we called Jason for a estimate left a message and within ten minutes he called us right back had an appt. set for a saturday but he called to let us know he couldn't make it so i was like here we go another contractor oh boy but he said i can make it on sunday i was like hmmm for a guy to do an estimate on a sunday maybe he was the a good contractor so he shows up right on time and my wife and i liked what he had to say and 2 weeks later they were to start so now its the week the work is going to start i get phone call from Jason we need to put your house off for a couple days due to weather again a phone call as early as he could lets us know very professional . So now the work starts Ed and his son show up start taking off the siding and not all the siding material is delivered again not Jason's fault but a set back . Now everything is here and its amazing how much our house started to change we needed a lot of work done in the front and that was done last so we didn't see the difference right away and we were blown away when Ed finished up the front .Our neighbors have said so many great things about our new home thanks to Xterior Solutions Jason,Ed and his son
Description of Work: removed old siding and replaced with new siding and some other stuff
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,700
Response from Xterior Solutions
Thanks for the review. You guys were great. Your house looks amazing and I'm so glad you guys love it. Jason Tabor- President
joseph R.
07/2014
5.0
roofing
 + -1 more
every thing went GREAT. very happy with the job.
Description of Work: installed anew roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Xterior Solutions
Thanks [member name removed]. We appreciate this review and all others as we really work hard to satisfy each and every customer. Enjoy the rest of the summer and well see you soon for the next project. Jason Tabor- President
Guido G.
07/2014
5.0
gutter repair, roofing
 + 0 more
This job was excellent from start to finish. Jason was prompt and professional from the first meeting. He gave us an estimate and followed up with any questions we had. We were impressed with his crew who came up with a better solution for the fix that was more effective and cost efficient. Win win.
Description of Work: Repaired roof and yankee gutters as well as put in down spouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Xterior Solutions
Thanks guys for the review. I'm looking forward to working with you both again with new replacement windows. Talk soon. Jason Tabor- President
Clayton B.
07/2014
5.0
decks, roofing
 + 0 more
Jason was very professional and easy to work with. He showed up on time for the estimate appointment, and quickly arranged to have a crew out to do the work. They got the work done promptly, cleaned up well, and it looks very good. They were able to patch in new shingles with our existing ones (14 years old), and blended them in well. After completing the work, it's very hard to notice the new ones, even when knowing exactly where to look.
Description of Work: Replaced 2 boots over plumbing vent pipes, weaving in new shingles to patch. Replaced a ridge vent on a porch roof, and removed a satellite dish, patching in new shingles where it had been mounted.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Xterior Solutions
Thanks for the great review. If you need anything in the future you know where to find us. Thanks again. Jason Tabor- President
stacy F.
07/2014
5.0
roofing
 + -1 more
They were good. We didn't end up using them but we like them. They gave a detailed estimate of what they will do; what they wouldn't do and they were friendly.
Description of Work: Xterior Solutions came and gave us estimates to take off the shingles and replace the roof.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$10,500
Response from Xterior Solutions
Thanks for the review and input. Jason Tabor- Presdient
Vanessa R.
07/2014
5.0
chimney repair, roofing
 + 0 more
So we bought a "fixer upper" a few months ago. At the inspection, we were told that the roof was about 20 years old, and that the flashing around the chimney needed to be addressed. Winter arrived, and with it a whole lot of snow sitting on my roof. One day I came inside to find some plaster lying in a puddle on the floor. I look up to see a pretty steady drip coming from the ceiling. This is not good. The next day I made some phone calls to some roofers. A man named Jason at Xterior Solutions called me within 2 minutes. Yup, that's not a typo... I said 2 minutes. He said he could come by the very next day and take a look at it, which he did. When I met Jason the next day, he introduced himself and shook my hand, and he had a laptop and a folder with my address on the cover. I figured that he would want to take a look right away, but he said that he wanted to go over some things first. He began by telling me about how he got into the business and how he started his company. He then opened up his laptop and asked me to watch a short video presentation about his company. He even had a Google Earth photo of my property to show me the peaks and valleys of the roof. First impressions are very important with me, as you only get one, and I would have to say that I was impressed by his professionalism and thoroughness from the first meeting. Only after all of this did he ask to see the roof. We went out and looked at the roof, and he made it a point to show me everything that he found to be in need of work. He understood most of what he was saying as I've done some construction in my younger years, but anything that I did not, he took the time to explain to me. What it came down to in the end was that I needed a new roof, he said. He explained exactly how and why he came to that conclusion, and answered any questions that I had up to that point. We then went back down into the kitchen and he discussed the different pricing plans that he had according to warranty and types of materials. All of this was also laid out very clearly in his prepared paperwork. Seems like he's done this a few times. We ended by shaking hands, and I told him I'd be in touch. Full disclosure: Obviously with an investment of this magnitude, a smart consumer gets more than one estimate. In the days to follow, I had two other companies come to the house to give estimates. The first company after Xterior Solutions said that I DIDN'T need a new roof, but with the extent of the repairs, they wouldn't take the job. I did NOT have a good feeling after this meeting was over. Then on to company number three. The owner of this company went out on to the roof, and pointed out the same things that Jason did, and also told me that I needed a new roof, but then the estimate was WAY above what Xterior Solutions quoted me. So I called Jason up, and we scheduled another meeting before the work was to begin. This seemed unecessary to me, as I've already basically hired him. When he arrived he wanted to go over the specifics about the work: hours they'd be working, how many people would be there, how they would get the job done. Again, I felt very confident because here he was taking time to come to my house and explain all of the details to me. We then scheduled the work to begin as soon as he had an opening, which was about 2 weeks later, which I took to be a good thing, because it meant that he's busy with work. Then the day came that my new roof was to be installed. I wasn't at the house most of the time while his crew was doing the work, but I did receive the occasional phone call with a progress report. In wrapping this up, after 3 days, I had brand new roof, and everything went exactly how Jason had said they would. There were no surprises (that's a good thing), and I am left with a very satisfied feeling at having hired Xterior Solutions to install my new roof.
Description of Work: Installed a brand new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,770
Response from Xterior Solutions
I appreciate the review. Thanks for taking the time out to write this. We work extremely hard to make sure you as well as other customers are satisfied. That's why we have such great reviews and success. Thanks for trusting and believing in us. Have a great summer. Jason Tabor- President
Dorothy M.
07/2014
5.0
insulation, roofing
 + 0 more
So, the roof. We had no intention of replacing the roof. We'd bought our house a couple of years before and were given to understand by the owners and inspector that it was barely in the middle of its life span, so we never gave it a thought. Then last winter happened, and a big leak appeared in the ceiling underneath a valley during the spring thaw. "Ice dam," we figured. "We'll get it repaired. No problem." I went to the trusty 'owners manual' folder that the previous owners had painstakingly put together for us, and found the name of the company that had installed the roof less than 10 years prior and called them. Oops - they'd gone out of business. Not to worry. We still had the make and style of the tiles. We'd call another company and have the valley repaired. I called a couple of reputable companies and asked for quotes. In the process I found out that the tiles had been discontinued, that what we thought was a simple repair would be a large and expensive repair ($5,000 +), and that no matter what we did, the new tiles would look like a patch. Of course the problem area was on the front of the house. Hmmm.. It became clear that we were in that odd place where the roof wasn't in horrible shape, but it needed an immediate repair in one spot and might well continue to need repairs in others after the next winter, and the one after that, and the one after that. What to do? The companies we had spoken to cheerfully quoted us for a new roof (basically tile replacement as the ply seemed sound) in the range of $24,000 + to around $27,000. This was not the outcome we had hoped for. "Replace the roof," my husband insisted. "I don't want to keep dealing with this problem year after year. Asphalt and labor prices are only going to go up." "Ouch," I said. I had those quotes in hand, but I went back to Angie's list and looked for another company or two to talk to. I still didn't feel I had a handle on the whole thing. Going down the list, I called up XTerior Solutions, and soon found myself talking to a man named Jason. I explained my problem. "Good thing you called me," Jason said. "I'm the best roofer in the Hudson Valley/" I laughed. The other guys had told me pretty much the same thing. But I did enjoy his confidence. Jason agreed to come out to talk to us on the weekend (he doesn't usually do weekend appointments, but it was the only time we had), and when he arrived, instead of walking around the house to look at the roof, he first sat down with us and talked. He started his presentation by introducing himself, his work, his experience, his company, his business philosophy, and why he has the confidence to guarantee his work the way he does. He had come prepared with a graphic of our roof derived from Google maps, and together we counted ridges, valleys and square footage. In other words, before we even went outside, he sold us on himself and his company rather than on a new roof. We already knew we had a roof problem, or we wouldn't have called him. Nicely done, Jason. Then we did go outside to look at everything, and he also made a point of crawling up into our attic to inspect the roof from the inside. Behind all the insulation he found a number of ply panels that were covered in mold, and explained that the basic problem with our roof was the way it had been nailed. Moisture had been seeping under the tiles for years and it was beginning to add up. Added to the leak, the case for replacing the whole roof was growing stronger. My husband threw in the idea of adding some sun tunnels to brighten our kitchen while we were at it; it was something we had been planning to do anyway. We talked at length about the repair vs. replace issue. Jason was willing to repair, and his quote for that cam e to slightly less than the others. We talked about how to kill the mold on the ply. My husband started to get that 'I don't want to deal with this' look. "How much for a new roof?" he demanded. Jason crunched the numbers, took off for the Angie's List discount that he had advertised, and the result for the replacement option, while not cheap, was less than the other two quotes which had not included the sun tunnels. We signed the contract for a new roof right there and then. A week or so later, for an entire week, we had a team of between 6 and 9 incredibly nimble roofers crawling all over our house. In the end we had to replace 10 pieces of moldy ply, but they took out only what was necessary. They also installed three fourteen -inch sun tunnels that have completely transformed our kitchen and the quality of the time we spend there. Jason stopped by every day, sometimes twice, to do his job, which is managing and troubleshooting. One morning a novice driver for a materials delivery truck knocked over our light post. Jason spent a lot of time trying to fix it, and when he couldn't he sent over someone who could. It is as good as new. Overall, considering the scale and expense of the job, we emerged from the unexpected and unwanted adventure of replacing the roof more than satisfied and barely stressed. The job is beautiful, Jason's guarantee on the workmanship gives us peace of mind, and the price was fair. Highly recommended.
Description of Work: Replaced a roof with multiple gables and valleys. Replaced ply underneath as needed. Added three sun tunnels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Response from Xterior Solutions
Wow! I don't know what to say. Thanks so much for this review. I remember like it was yesterday when you called. I did say "It's a good thing you call me". I remember coming out on a Sunday as well. What you stated is exactly how it went. You guys made it very easy for us to do what we do best. I appreciate your trust, kindness and flexibility. Thanks again and God bless. Jason Tabor- President
Titus C.
06/2014
5.0
roofing
 + -1 more
Contacted Xterior Solutions regarding a roof damage from past winter storm. Scheduling was a breeze, representative came out to the location, provided exact estimates after a through inspection and analysis. I previous had 2 other inspectors that came out to look at the roof, and they didn't even find half of the issue that needed to be corrected, and quoted a much higher price. The repair was done very promptly, extremely well, and with meticulous detail. Work was warrantied, and will definitely be using them again in the future if anything ever happens to the roof again.
Description of Work: Repair roof from storm damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Xterior Solutions
Thanks for the review. It's much appreciated. Thanks Jason Tabor- President
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Windows,
Skylights,
Doors
FAQ
Xterior Solutions is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Xterior Solutions accepts the following forms of payment: Check,CreditCard,Financing Available