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Cleveland Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Time and Material service and install company

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

plumbing and heating 24 hour emergency service

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.121 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
10%
3
10%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
3.7
professionalism
4.3
responsiveness
4.7
punctuality
4.7
Showing 1-21 of 21 reviews

Steven P.
01/2021
3.0
plumbing
  + -1 more
Plumber took off his mask on two separate visits. He i unrestrained in expressing extreme political views. The service is breathtakingly expensive. Scott Cleveland, the owner, is rude, curt and unapologetic. After spending 5 figures, it is clear he values our loyalty to him with no loyalty to us. One review suggests the company should move to Cleveland. That is too cruel for any city.
Description of Work: Many plumbing jobs over a couple of years.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$300

Maryann R.
12/2017
5.0
plumbing
  + -1 more
The mechanic, Dave from Cleveland Plumbing was excellent - kept appointment time, diagnosed the problem, ordered the equipment and returned to replace the toilets all in one day. I had had previous terrible service from Superior Plumbing and the home warranty company that ordered them to address my problem from February 2017 to May 2017 when I was finally able to have Cleveland Plumbing be assigned. Therefore, I could not use the home warranty company even though they had authorized the work. However, I was very satisfied with the work I paid for through Cleveland Plumbing - they finally saved me! The office was efficient and pleasant - even refunded me the $100.00 service fee I paid that would have been associated with the home warranty company if that would have worked out. I couldn't have been more pleased with how professional Cleveland Plumbing is - and I have had no further problems with my toilets!
Description of Work: Replaced two toilets that were overflowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$958.67

Stanford H.
11/2017
1.0
plumbing, sewer cleaning
  + 0 more
They brought in a huge machine to unclog the plug. Chipped front stairs with the machine. Owner didn't seem to care. Had one of his friends come over and make it worse. Now it collects water and chips and separate during winter. Used another company for recent major job. Will not be using Cleveland plumbing anytime soon.
Description of Work: Unclog drain
Rating CategoryRating out of 5

Stanford H.
11/2017
5.0
plumbing
  + -1 more
Very professional gentlemen, Mike and James. They were prompt and was able to fix the problem with my drain. Would definitely call Cleveland again when I have a plumbing problem.
Description of Work: Clogged main drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cleveland Plumbing & Heating Inc
Great to hear Mr [Member Name Removed] thanks for the positive feedback!

Sharon D.
10/2017
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They serviced our furnace.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$350

carol S.
12/2016
1.0
plumbing
  + -1 more
Hyde Park would be best served if Cleveland Plumbing moved to Cleveland Ohio. We got screwed. We needed a pump replacement. We were given the wrong solution, overcharged and re-charged. We ended up paying almost $6,000 for something that should have cost around $2,000 with material that was marked up 300%. The owner has made gouging part of his business profile. There seems to be an alarming amount of on line dissatisfaction with Cleveland Plumbing of Hyde Park. All you need to do is check.
Description of Work: Water Pump Replacement

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Ann C.
10/2016
1.0
heating & air conditioning/hvac
  + -1 more
The boss was oblivious he had such a crook on his team! Lrt him in your dooe and you might end up with an empty house. Be warned..........dangerous man and oh so nice to your face!!! SHOCKING *******!
Description of Work: They have an employee named Gary Thomsen who promised to free lance for me. Instead he blushed a very distraught and devastated women for 40 thousand dollars!!!!!! He is a MAJOTR CON MAN. Do not touch them if he is still working there. A night mare behind belief. He kept saying he was coming on his days off and had every ecuse in the book not to come. Unbelievable and the biggest con ever!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$40,000

Carmen S.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed a leak from my washing machine. They provided excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

John R.
06/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Harold W.
05/2015
5.0
plumbing
  + -1 more
The provider came fairly soon after calling, and was prompt. Discovered problem immediately. Cost not entirely his fault, which is why I gave a B. The faucet itself was VERY expensive, and the only one immediately available to solve our problem. I authorized the use of this faucet. The repairman was very upfront about the cost, and made sure I authorized any expenses. The work was completed in a timely and professional manner.
Description of Work: Fix leak; replace kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Don F.
03/2015
5.0
plumbing
  + -1 more
They do a good job, great job. They are good. I have used them before and they are always good. Their responsiveness is good. They are on time. I am pleased with them.
Description of Work: Cleveland Plumbing replaced my faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Don F.
03/2015
5.0
plumbing, water heater repair
  + 0 more
They do a good job, great job. They are good. I have used them before and they are always good. Their responsiveness is good. They are on time. I am pleased with them.
Description of Work: Cleveland Plumbing replaced my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Marie B.
02/2015
5.0
plumbing
  + -1 more
At 4am we realized we had frozen heating pipes on the second floor of our home and therefore no heat. Outside temps were 15 degrees below zero during the night. After phoning several plumbers Scott Cleveland returned our call and send Dave to fix the problem. Dave was courteous and knowledgeable and within an hour and a half he had restored the heat to the second floor. We understand that the reason the price seemed high to us was the flat rate of $250 to use the thaw tool.
Description of Work: Thawed second floor heating loop with thaw tool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

j peter S.
11/2014
5.0
plumbing
  + -1 more
No details needed. Pretty hard to beat for service and price. These folks have apparently operated in the area for years. Top notch. I'll use them again for all my plumbing needs.
Description of Work: installation of sink, faucet, soap dispenser, replaced two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Susan T.
03/2014
4.0
heating & air conditioning/hvac
  + -1 more
Clean, quick work.
Description of Work: Cleaned out clogged pipe in basement. Came withing 15 minutes of stated time.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Henry D.
03/2014
5.0
plumbing, water heater repair
  + 0 more
All went extremely well - technician was quite knowledgeable and did the work quickly and cleanly. I would recommend this company to anyone.
Description of Work: In hot water system, replaced pressure tank that had failed and was causing a leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephen G.
03/2014
5.0
plumbing
  + -1 more
Everything went fine couldn't have been better
Description of Work: Diagnosed problem as to why well pump wasn't working, broken electric line. Then dug trench to run new line, ran line and made necessary hookups. Once line checked out & well pump was providing house with water, trench was filled & walla my house was back in business. Then beers were drank by appropriate participants!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mary D.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well, considering that we thought it would be a quick look-see and filing some paperwork, and it turned out to be something major. He was cognizant of the fact that we were going to have to spend a great deal of money for the repair, money that we didn't expect to be spending, and he was kind enough to give us a discount. His team did everything very professionally with great attention to detail. They were punctual and stayed all day until the job was completed. They explained everything that they had done to me after it was finished. It was obvious that they cared about everything being done correctly to the letter and took no shortcuts. They took their job very seriously. They were polite and the place was immaculate when they were finished. The fee was very reasonable for such high quality work. I would highly recommend them and would use them again if the need arose.
Description of Work: We had a propane boiler installed by someone else four years ago as part of a large addition to our home. Either they never had it inspected or it failed inspection, and the permit expired. We needed to close the building permit to get the C.O. for the addition. Scott Cleveland came to the house to inspect the boiler. He immediately noted several things that were very wrong. He was very astute and also noted that there was water leaking into the boiler room from above. He did a thorough investigation including going up on the roof, and traced the leak to the chimney flashing, which was faulty. The whole boiler needed to be re-piped, several different parts and tanks needed to be replaced, and there was air in the lines which needed to be purged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Frank S.
03/2012
5.0
plumbing
  + -1 more
I give them higher ratings and will use them again in the future.
Description of Work: They did a job for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

andy W.
02/2012
4.0
plumbing
  + -1 more
The plumbers showed up at my front door on time. They completed the work in a timely manor and were very pleasant and professional. They could have cleaned up after themselves a little bit better. All and all I was happy with the work they did and would recommend them to anyone.
Description of Work: Replaced all supply line valves to our 3 toilets, replaced 3 bathroom sink faucets & drains and replaced 1 shower faucet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Paul Y.
12/2009
5.0
plumbing
  + -1 more
Great--showed up on time--worked quickly and thoroughly.
Description of Work: Replaced drain trap and installed sink sprayer

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    po box 515, Hyde Park, NY 12538

    http://www.clevelandpandh.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Water Heaters,
    Sewer Cleaning,
    Heating Oil,
    Natural Gas Lines,
    Drain Pipe Installation

    FAQ

    Cleveland Plumbing & Heating Inc is currently rated 4.1 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 5:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Cleveland Plumbing & Heating Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Cleveland Plumbing & Heating Inc does not offer free project estimates.
    Yes, Cleveland Plumbing & Heating Inc offers eco-friendly accreditations.
    No, Cleveland Plumbing & Heating Inc does not offer a senior discount.
    Yes, Cleveland Plumbing & Heating Inc offers emergency services.
    Yes, Cleveland Plumbing & Heating Inc offers warranties.
    Cleveland Plumbing & Heating Inc offers the following services: plumbing and heating 24 hour emergency service

    Contact information

    po box 515, Hyde Park, NY 12538

    http://www.clevelandpandh.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    12:00 AM - 11:30 PM