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IMS Online, Inc.

Computer Repair, Computer Sales, Stereo and Home Theater Systems,

About us

IMS Online is a technology integration company that specializes in the dental and medical fields as well as small business networks. Our company services and supports anything related to technology, offering cost effective solutions for your business or home. We are a Solutions provider! Our team of professionals consists of Microsoft Certified Engineers and Apple Technology Experts, as well as Cisco, A+, and Linux+ Certified Field Technicians. Our technicians are experts in all application management software and computer hardware. We also have NYS Certified Low Voltage Wiring experts, combined with telecom experts to assist in integrating your technology needs. IMS is located in the heart of Huntington Village, offering computer repairs and upgrades to the local community. In addition, our business does service calls across long island for any technology need -- no matter how big or small.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Custom Computer Sales, Computer Repairs,Commercial & Home Networks, Custom Indoor & Outdoor Audio/Video, Whole House Music, SONOS, Home Theaters, TV Installion & Mounting, TV Repairs, Video Surveillance/Security Systems, Phone Systems, Website Design & Hosting, Email Services & Support, Data Recovery & Offsite Backups, Hardware & Software Upgrades, NYS Licensed & Insured Low Voltage Wiring - Suffolk County Licensed Low Voltage Expert - Sonos direct **Sales, Onsite Service, Custom Installation

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
PayPal
Visa

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

dawn F.
08/2018
5.0
computer repair
  + -1 more
They were amazing. Super friendly, efficient and solved my problem fast. I will definitely call them again!
Description of Work: Help with new technology on my laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fran C.
04/2018
5.0
computer repair
  + -1 more
My exceptional experience began by my first calling IMS OnLine. After explaining my concerns over my computers, I was given an appointment must faster than I anticipated. I thought I would have to wait a week or so, but within a day, the "computer genius" Mr. BC came to our house on April 4th, 2018. He was punctual and polite. Mr. BC is very knowledgeable in the world of computers and printers. He patiently answered all my questions, tested the computers before he left and asked if we had any questions. I was very pleased with the service we received. I certainly would recommend this company. Actually, I already did!
Description of Work: Repair and update for three laptops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA M.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: My computer was giving me fits. They updated and cleaned the laptop and recommended I don't use IE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Erin G.
05/2015
5.0
computer repair
  + -1 more
It was a complicated job but they never gave up! Outcome was perfection! Both Rob & Dave were wonderful & trustworthy men to work with. I have already recommended IMS to friends!
Description of Work: Produced video highlight reel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jon L.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Great service and a pleasure to deal with. |Thank you for everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Charles H.
09/2013
5.0
computer repair, home theater design
  + 0 more
They did a nice job. The equipment works well now. They also fixed a computer for me about 4 years ago. My wife was satisfied. We dropped it off to them and they were able to fix it within a week. They have done good work on my computer, so I felt comfortable with them working on the speaker. Everything was very straight forward with high quality service.
Description of Work: They repaired a portable Bose speaker for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RON P.
09/2013
5.0
computer repair
  + -1 more
They did a fine job. I took it to them and they were able to fix the issue. Their follow up was great. They kept me informed on progress any follow up. They had it for about a week. I have not had any issues with the computer since. They are very attentive and everything was fine.
Description of Work: My PC crashed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan O.
09/2013
5.0
computer repair
  + -1 more
I could not have been more pleased with their work. They greeted me very nicely when I showed up. They listened to what I need done. I had a quite complicated project for them and they fully understood what I needed done. They gave me a fabulous price. They were able to save my computer case but rebuilt the inside to make it a modern computer. They were able to transfer all of the data over. They missed some data, and were very apologetic and fixed the issue immediately. They are just great people to work with. I highly recommend them to anyone.
Description of Work: I had them completely update my desktop computer. I also am having issues with my laptop I plan on taking to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN P.
09/2013
5.0
computer repair
  + -1 more
They were very good. They came out to me and installed a program that fixed the issue right away. They are very good. They were very timely and showed up when promised. I feel like their pricing was fair.
Description of Work: I had some issues with my printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PETER E.
09/2013
5.0
computer repair, computer sales
  + 0 more
They are quite good. They prices are fair. They do not inflate their prices. You can either drop off your computer for repairs or they can come to you. Having them out at the house does not cost much either. When they came out, scheduling was easy and they showed up right on time.
Description of Work: They did some computer repairs and I also purchased a new desktop computer from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    13 Union Place, Huntington, NY 11743

    www.imson.com

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Stereo and Home Theater Systems,
    Website Design & Development,
    Phone Wiring,
    Computer Training,
    TV Repair

    FAQ

    IMS Online, Inc. is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 6:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    IMS Online, Inc. accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
    No, IMS Online, Inc. does not offer free project estimates.
    Yes, IMS Online, Inc. offers eco-friendly accreditations.
    No, IMS Online, Inc. does not offer a senior discount.
    Yes, IMS Online, Inc. offers emergency services.
    Yes, IMS Online, Inc. offers warranties.
    IMS Online, Inc. offers the following services: Custom Computer Sales, Computer Repairs,Commercial & Home Networks, Custom Indoor & Outdoor Audio/Video, Whole House Music, SONOS, Home Theaters, TV Installion & Mounting, TV Repairs, Video Surveillance/Security Systems, Phone Systems, Website Design & Hosting, Email Services & Support, Data Recovery & Offsite Backups, Hardware & Software Upgrades, NYS Licensed & Insured Low Voltage Wiring - Suffolk County Licensed Low Voltage Expert - Sonos direct **Sales, Onsite Service, Custom Installation

    Contact information

    13 Union Place, Huntington, NY 11743

    www.imson.com

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM