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SEP-TECH

Septic Systems, Concrete Driveways, Drain Cleaning,

About us

Septic and excavation company, family owned and operated from same location in Hopewell Junction since 1969. We have a great reputation for quality work, good pricing and dependability, only a local established contractor can provide.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Septic systems repaired and installed. Septic tank cleaning, all excavation needs, drainage, driveways, sitework etc

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.4
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 1-6 of 6 reviews

MaryJane M.
07/2014
5.0
septic tank
  + -1 more
When you have problems with toilets and sink drainage you need someone that responds in a timely manner and knows what they are talking about. Sept-Tech is also a LOCAL family owned business. Not a chain that charges top rates. I called and left a message, they returned my call right away. Came over, found the problems, were able to give me a temporary solution, and put together a reasonable bid to do the work that was needed. They explained what products were available on the market and what they thought were the best solutions for my job. I had no fear they would cut corners and they didn't. They started when they said they would, had things dug up, taken out, replaced and put back together, regraded in 3 days. They even checked in to see if everything was working as promised. The crew couldn't have been nicer or more professional. It pays to use Local business providers.
Description of Work: New septic tank, redid septic fields, graded backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

MaryJane M.
03/2014
5.0
septic tank
  + -1 more
A family run local business that has been around for years. I called, they came, they pumped, were very professional, made sure everything was working, I paid, and they went on to the next appointment. If I have any trouble I'm to call them right away. Would recommend them to everyone.
Description of Work: CLEAN OUT OF SEPTIC TANK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Charles L.
10/2011
2.0
septic tank
  + -1 more
Provider dug a three foot hole across and one foot deep to access my septic tank and pumped sludge. Provider stated that I should have more extensive work performed including cleaning beds in my lawn system. In fact, provider stated " If you don't let me dig immediately, you will have sludge coming up on your lawn within a week". Given that my home was relatively new (12 years)and that I have maintained my septic system every two years, I dismissed the provider's concerns and subsequently have not experienced any problems for over one year from the service. Further, it is my opinion that because I payed significantly more for my service than is usual then I may have been alerted to possible red flags indicating problems with this provider.,
Description of Work: Sep-tech pumped my septic tank.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$640

Debra H.
07/2011
1.0
septic tank
  + -1 more
They never showed up. They never called me to inform or communicate with me. They were very rude to me.
Description of Work: I had used this company 3 times in the past to clean my septic and all those times the service was very good. This time everything went wrong. When I called this company, all three times, they just answered hello as if it was their home phone. That should have been a clue that something was off. An appointment was made for my septic to be cleaned the following Monday @8:30AM. Monday morning @ 9AM, I called to find out where they were. I was informed that the truck was on line to get cleaned out so I should expect them around lunch time. How come they did not call me to tell me this? They had my phone number. At noon I called back to see if they were still coming and the man on the phone told me I should go somewhere else if I was not happy. I was not even rude to him at all. So let me get this straight.........they left the truck dirty all weekend knowing they had an appointment early Monday morning and they never called me to keep me informed. I called another company. They cleaned my septic by 1:15PM that same day. Sep-Tech Inc. lost a loyal customer.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SEP-TECH
I apologize for the mis communication and lack of contact. Your appointment was scheduled for the Monday as you stated, but things did not go as planned, and of course no fault of your own. Being an emergency service company, sometimes the weekends become hectic with individuals who have over flowing septic tanks, sewer backup's into their homes and clogged pipes causing raw sewage to leak into their living space. The pumper is emptied on Fridays, but may become full due to weekend activities. (the processing plant is not open on weekends to empty the truck). The delay was unavoidable, and it put my busy Monday morning into a frenzy, and caused this issue. Again, I can only offer you an apology. Furthermore, I don't believe I was rude, but after you raised your concerns and disappointment, I did tell you to call someone else if you needed immediate service. I do wish to say, that you did use us other times with no problems. Unfortunately, things just don't alway's go as planned. We have an outstanding reputation and have been family owned and operated from the same location since 1969.

Marco G.
05/2011
5.0
septic tank
  + -1 more
Job went extremely well from start to finish!!!!
Description of Work: Sep-Tec Inc. replaced an old copper (clogged) pipe which ran from my house to the septic tank. They also replaced the original box and leach field (1980)....after discovering same was backing up and not functioning properly. Sep-Tec was prompt, proffesional and reasonable (price). All work that was done was explained and before performing same was verified. When the job was finished, area was cleaned up. I would definately use them again and recommend them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from SEP-TECH
Thank you for the great report, it is well appreciated!

MaryJane M.
04/2011
5.0
concrete driveways, septic tank
  + 0 more
They were great. Could not have been nicer or more professional. Arrived on time worked hard. Always made sure to show me everything that they were doing and why. Check and rechecked to be sure everything worked perfectly. They made sure they put everything back as they found it. All work done was warrantied.
Description of Work: They had to locate, dig up, and replace broken septic line that ran under a concrete porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from SEP-TECH
Thank you for your continued patronage, and for your great review. We appreciate it immensely!

    Contact information

    476 STATE ROUTE 376, Hopewell Junction, NY 12533


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Concrete Driveways,
    Drain Cleaning,
    Asphalt Driveways,
    Sewer Cleaning,
    Excavating

    FAQ

    SEP-TECH is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    SEP-TECH accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, SEP-TECH offers free project estimates.
    No, SEP-TECH does not offer eco-friendly accreditations.
    No, SEP-TECH does not offer a senior discount.
    Yes, SEP-TECH offers emergency services.
    No, SEP-TECH does not offer warranties.
    SEP-TECH offers the following services: Septic systems repaired and installed. Septic tank cleaning, all excavation needs, drainage, driveways, sitework etc

    Contact information

    476 STATE ROUTE 376, Hopewell Junction, NY 12533


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM