The service was amazing. I called on a Saturday morning and left a voice message, expecting to hear back on Monday morning. Within 10 minutes, Ron had called back, diagnosed the problem, and scheduled an appointment to be at my house with a replacement keyboard on Sunday morning. He arrived right on time and completed the work described above in 30 minutes.
Description of Work: Ron diagnosed my problem over the phone as a "dead" keyboard. He brought over a new one which he installed. Attempting to install the software with a CD, he noticed my CD drive wasn't working. After installing the keyboard using alternative software which he downloaded from the web, he explored the broken CD drive situation, ascertained that it had come unplugged inside the computer, and fixed that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54
Thomas L.
01/2008
5.0
computer training
+ -1 more
Very well, Mr Walls is a very highly skilled individual who took the time to explain things in a way that was easy to understand. Ehen he arrived he got right into his work. He explained many things about the system I would not have understood. He was very courteous and stayed past our alloted time and did not charge me for it.
Description of Work: Computer set up and information.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Kelly P.
12/2007
5.0
computer repair
+ -1 more
Ron is always very helpful. He does a great job explaining the computer to a not so tech savvy me.
Description of Work: Did a nice job helping service our computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from SOURCE 3 SOLUTIONS LLC
THANK YOU FOR SHARING YOUR OPINION REGARDING OUR SERVICE. WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU! RON
DONALD T.
11/2007
5.0
computer sales
+ -1 more
From start to finish, Source 3 Solutions was professional, knowledgeable, helpful, and responsive. Not only did they purchase and install the new computer hardware and software, they helped us transfer important files from our old computers and carried away the out-of-date computers for recycling. The installation and service person was patient with our questions and didn't leave until we understood. The learning curve for the new installation was relatively short thanks to their help. In the six months since, they have been helpful answering the few other questions that have come up. Source 3 Solutions was the company we needed and we know they will be there for us for future trouble shooting. We would recommend them to anyone.
Description of Work: Greece United Methodist Church (where I am pastor) purchased computer hardware (2 midlevel computers, 1 LaserJet printer, 1 wireless router and 3 Wireless USB Adapters) and software (AVG Antivirus, Ad Aware, Spybot, Spywareblaster, Registry Repair, Open Office) from Source 3 Solutions. They delivered, installed, and got us "up and running." When they left we were online and ready to go.
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Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
SOURCE 3 SOLUTIONS LLC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
SOURCE 3 SOLUTIONS LLC accepts the following forms of payment: Check