THE FENCE GUY

No Problems that I can recall. Fence is still straight as an arrow. Got lots of compliments from the neighbors.

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John is a very professional nice guy. Its nice to call a company and the owner comes and not just some salesman. Speaking to the owner is a nice personal touch that is few and far between these days. He takes the time to have a conversation with you which shows you he's not just trying to land a job but a relationship with a customer for years to come. I did not write a price because I feel the price is a unique negotiation between the customer and service provider. I will say he understands what a reasonable price means. That said, the job was perfectly done. The fence looks incredible. The quality is among the top 5 best types of PVC. The crew was professional and well seasoned fence guys. They answered any question you had and asked along the job (if you are there) how you like it so far. I also had chain-link installed. Also a superb job well done. I would highly recommend John (The Fence Guy) for any of your fence needs. He guarantees his work and honorably stands behind his work with pride. John-Thank you!!

John was on time for estimate. He provided a couple of options as we requested. When we gave him the job, he came and completed the work promptly over 2 day period. Clean up and removed old fencing. Overall a good experience.

After the job was completely completed we noticed the gates were completely sagging. The gates did not close on their own and you had to actually lift them up by hand to open or close them. The post started splitting and John stated, "that is supposed to happen with the wood." They did come to the house 2-3 times, but whatever they were doing was not working out. One of his workers said he probably should of used 10 ft. posts and cemented them in, however never came back. I called again around July and one day I came home, the gate was open and they told me to bungee it closed. We are very dissatisfied with the service he provided, we just want this fixed.

The estimate was for $7500. Actually I wanted to go with them. I just wanted to make a little change on the estimate because I wanted more done. I told him I got a cheaper one from someone else and I thought they were professional and everything and wanted them to do something more rather than deal with someone else. But they never showed up. He called me on a Friday and made the appointment for Sunday and on Sunday he called me right after the appointment time and told me that he won't make it and he will make it the next day. Finally he does not show up the next day. Actually two no shows, which is strange because the guy is a really a nice guy. I don't know whether he forgot about it. It is a kind of strange. I don't think I will contact him in the future.

Install went great. John's provided a quote that was much less expensive than the competition, and went above and beyond with the installation. His guys also repaired an existing fence at no additional cost.

He never returned our calls and he never came back to fix the problem.