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Mitra Tiles

Ceramic Tile, Bathtub Restoration, Flooring Sales and Installation,

About us

1-3 employees. No subs. Cost is determined by the job. We offer unique designs with meticulous execution and work ethic, and guarantee to please our clients and meet any budget. From the floors of your bathroom to custom mosaic furniture for your home, we do it all. Based out of Queens, New York, we are available to serve the greater metropolitan area including the Hamptons.

Business highlights

20 years of trusted experience

Services we offer

Tile & Mosaic Installation

Services we don't offer

Small repairs, replacement of a single tile.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.4134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
9%
3
7%
2
7%
1
19%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.3
punctuality
4.7
Showing 1-25 of 134 reviews

cara L.
02/2016
5.0
ceramic tile
  + -1 more
They did a great job. Very professional. Asked if we wanted any pattern in the tile layout. Put new trim up for us. Really great job.
Description of Work: tiled our 3 season front porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marie L.
08/2015
5.0
ceramic tile
  + -1 more
I did not use this provider and I can't provide a review
Description of Work: I did not use this provider - and I can't provide a review

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene L.
07/2015
5.0
ceramic tile
  + -1 more
It went very smoothly. This is months later, and it still looks great.
Description of Work: He made an old disgusting tub look like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brian S.
11/2014
5.0
ceramic tile
  + -1 more
Dimitry is extremely hard working. He stayed late (hours past when most contractors would leave) until the job was finished. He also gave a great suggestion on the color of the grout as well as sealant He is very respectful and clean. We would definitely use him again for future tile installations and would recommend him to friends.
Description of Work: We recently hired Dimitry from Mitra Tiles to install backsplash in our kitchen. We found him to be responsive to all our questions and was able to arrange an installation date quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

david M.
08/2014
1.0
flooring contractor
  + -1 more
I was very frustrated. I thought this was a very good deal . I tried multiple attempts to get in contact with this service provider and there was never any responses.
Description of Work: There was no service done.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$249

David I.
07/2014
5.0
ceramic tile
  + -1 more
Not ready to have work performed as of yet.
Description of Work: Replaced ceramic tiles in foyer of home.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ayman W.
07/2014
1.0
ceramic tile
  + -1 more
I have sent multiple emails and left several voice mails over the last two weeks and I have not heard anything back from them.
Description of Work: I purchased a Big Deal for $175 for 4 Hours of Ceramic Tile Installation.

Rating CategoryRating out of 5
responsiveness
1.0

$175

Timothy M.
07/2014
1.0
ceramic tile
  + -1 more
He has not contacted me yet. Bad experience and want money back
Description of Work: He has not contacted me yet

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Milagros V.
07/2014
1.0
ceramic tile
  + -1 more
Unresponsive to emails, phone calls and presumably Angie's list follow up. Their Big Deal offer may be a good value but they don't appear to have the staff to support the work offered.
Description of Work: Unresponsive to calls to set up job

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175

Deborah K.
06/2014
5.0
ceramic tile
  + -1 more
Dmitry was very easy to work with. He offered suggestions and was very professional. The shower looks beautiful now. He came to do the work on time each day, and he worked late into the night the last day of work. I would definitely recommend him.
Description of Work: took out the tile from my old stall shower, replaced walls behind the tile, retiled shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Rohnie W.
05/2014
2.0
ceramic tile
  + -1 more
He came out, made an assessment and told me what to buy and then I had questions about what to buy and then never heard from him. I have tried many times to get in touch with him.
Description of Work: I purchased the Big deal for ceramic tile installation in my bathroom.

Rating CategoryRating out of 5
responsiveness
2.0


Linda M.
05/2014
5.0
bathtub refinishing
  + -1 more
My experience was very good. I was very happy with the work they did. He was very clean and neat. He was early for the appointment and he was very friendly. The quality of work was great and he explained everything he was going to do. The price was fantastic as well.
Description of Work: I purchased the big deal for $299 for Full Bathtub Refinish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Stephanie P.
05/2014
5.0
bathtub refinishing, ceramic tile
  + 0 more
Had problems with scheduling, but once scheduled work was done well
Description of Work: glaze tub

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Anna S.
05/2014
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
Everything was fine. They installed a kitchen backsplash for me.
Description of Work: I bought a big deal for $175 for 4 Hours of Ceramic Tile Installation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Paul W.
04/2014
5.0
ceramic tile, flooring contractor
  + 0 more
At best, we are procrastinators. It has been almost a year since Dmitri of Mitra Tiles agreed to remove the terrible fake wood floors, advertised as exotic Brazilian hardwood, in our new condo?s entrance hall, kitchen, and dining room and replace them with ceramic tiles.We had interviewed a couple of other tile companies before Dmitir. But, we knew he was the one after seeing his portfolio and realizing that he was more than a man who installed tile floors. Dmitri is a designer and a creative artist who takes great pride in his work. He scheduled 10 days to finish the job but found he needed a couple more days to give us the kind of floors we wanted. We had selected 8 1/2 inch square Saltillo Ceramic Tiles. Saltillo tiles are a terra-cotta hand-made tile from Mexico and are sun-dried quarried clay using a wooden frame. They are known to be one of the more difficult tiles to work with. Dmitir designed our floors using a different pattern in each room and he created a beautiful border by cutting the tiles in geometric shapes. It was genius! We?ve had nothing but compliments on our beautiful floors and wanted to finally write a strongly recommended review of his work. We should apologize to Dmitri for having taken so long to acknowledge him and Mitra Tiles.
Description of Work: Mitra Tiles agreed to remove the wood floors in our new condo’s entrance hall, kitchen, and dining room and replace them with ceramic tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Response from Mitra Tiles
I love you guys! Glad you are enjoying your floors! Thank you for your report.

Robert M.
04/2014
5.0
ceramic tile
  + -1 more
Demitry was quick to call and schedule installation and came on time as he indicated..All work was done carefully and work area was thorougly cleaned on completion...the pattern he chose to lay the tile was excellent and I will be using him again in the very near future..
Description of Work: Installed pocelain tile at the entrance to my condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Mitra Tiles
Thank you [Member Name Removed]! I'm looking forward to working with you I the future.

Michael S.
04/2014
5.0
ceramic tile
  + -1 more
He came back on April 9th and did the job, he showed up around 4 p.m. as promised and left around 8 p.m. as promised due to my work schedule. He installed the wire mesh on the fireplace and then installed the stone, he cut the stone outside at first but then it ended up raining so he finished his cutting in my basement and cleaned up everything he did. The stone came out perfect, the stone came in16"x 6" slabs, he wasn't happy how it was sitting so he individually cut each stone and stacked it so it did not look manufactured. It came out beautiful, my wife was extremely happy and that was all that mattered. We used Dmitriy before on our kitchen backsplash and I still get compliments to this day.
Description of Work: Dmitriy showed up and gave me an estimate on the job one week earlier. The job entailed putting stone on my fireplace. He looked at the job measured it out and even provided a good way of getting the stone i wanted to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Mitra Tiles
Thanks for the comment! so exitedited to start the facade of the house This week! See you Wednesday

PETER H.
04/2014
1.0
ceramic tile
  + -1 more
Never get a call back for appointment for 4 months, always told me that he will call me back and never happened.
Description of Work: .
Rating CategoryRating out of 5
$312

vaun D.
03/2014
3.0
ceramic tile
  + -1 more
When I was ready to have the work done, my calls were not returned. I believe they had more calls than they could handle. However, It is possible that I might consider them at another time.
Description of Work: No services were provided.

Rating CategoryRating out of 5
responsiveness
2.0

Yes, I recommend this pro

Heather S.
02/2014
5.0
ceramic tile, flooring contractor
  + 0 more
Previously I wrote a complaint regarding the outcome of the epoxy floors. Dimitry responded quickly and made an appointment to come to our home to rectify the situation. He sanded the floors and applied to epoxy but there were imperfections once the floor dried. Dimitry came to our home the following day to verify the outcome of the floors. He was not happy with the outcome and proceeded to come back and continue working on the floors. After another application of epoxy there were more flaws in the floor than previously. Dimitry followed up and was very accommodating in offering to continue rectifying the situation. Unfortunately we need this room since it's our kitchen and we have a new puppy so I did not want to have any additional remedies provided. Dimitry tried his best to make the situation right and I appreciate that. He also offered his services to install tiles flooring for free should we choose to do so in the future. I am genuinely pleased with Dimitry and apologize for taking too long to send this review.
Description of Work: Dimitry installed an epoxy floor in our new kitchen.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Mitra Tiles
Hello , I'm writing to you from Russia right now where I had to spend most of the the time you haven't heard from me due to a serious family emergency. I truly apologize for not warning you. I'm going to return to the US next week and will give you a call to schedule a repair.

RONALD G.
02/2014
5.0
bathtub refinishing
  + -1 more
He was very good. His response time was very quick. His punctuality, neatness, explaining, care on the work of the re-glazing, are what stood out about him and he offered to return if needed a touch up then in one year. The price was reasonable. I would definitely use him again in the future.
Description of Work: We purchased a big deal from Mitra Tiles. He did a bath tub refinish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

YIM N.
02/2014
3.0
bathtub refinishing
  + -1 more
The job was okay, only because the communication was not great. I had to chase him down to confirm the date. He was an hour late in coming out and he didn't let me know. I didn't know if he would show up. He showed up and the job was fine. There was a nick in the tub and he was supposed to get back to me but he didn't and I just let it go. He wasn't the greatest vendor, because of his lack of response. The job was of decent quality, and the post job was not great, and the communication leading up to the job was not great. I would not recommend him to family and friends. We had something that wasn't included in the service, and he had to put something in the mixture to make it dry faster, and so I paid an extra 45 Dollars.
Description of Work: We purchased a big deal for Mitra Tiles. He glazed my bath tub.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$324

Paul S.
02/2014
5.0
ceramic tile
  + -1 more
He was very professional. I love the job that he did. He got the work done on time and his quality of work was incredible. He went above and beyond my expectations.
Description of Work: I purchased a Big Deal for 4 hours of tile installation. He ended up tiling two bathrooms in my business which took longer than the 4 hours purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
01/2014
5.0
bathtub refinishing, ceramic tile
  + 0 more
Dimitry worked with me on scheduling the job. Right on cue, he came when he said he would and was done when he said he would be. It couldn't have gone smoother! He was careful to leave the place as clean and neat as he found it, and did a very thorough job. I am extremely happy with the end product. The old cast iron tub looks like new again!
Description of Work: Dimitry repaired and resurfaced my old, installed bathtub and made it look new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Cynthia Z.
01/2014
5.0
bathtub refinishing
  + -1 more
Dmitry was wonderful. He was punctual, neat, personable and did a great job re-surfacing my old bathtub. He had a family emergency which prevented him from doing the job late last fall. He's a very talented guy and I would certainly recommend him to others.
Description of Work: Resurfaced old bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$279

Contact information

215 Cassa Loop, Holtsville, NY 11742

www.mitra-tiles.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Bathtub Restoration,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Interior Design and Decorating,
General Remodeling,
Concrete Pouring and Repair,
Basement Remodeling,
Title Companies,
Interior Painting,
Epoxy Flooring

FAQ

Mitra Tiles is currently rated 4.4 overall out of 5.
Mitra Tiles accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mitra Tiles does not offer free project estimates.
No, Mitra Tiles does not offer eco-friendly accreditations.
No, Mitra Tiles does not offer a senior discount.
No, Mitra Tiles does not offer emergency services.
No, Mitra Tiles does not offer warranties.
Mitra Tiles offers the following services: Tile & Mosaic Installation
Small repairs, replacement of a single tile.

Contact information

215 Cassa Loop, Holtsville, NY 11742

www.mitra-tiles.com