Certified Chimney Service Inc

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

Thank you for viewing our business profile. We are certified by the CHIMNEY SAFETY INSTITUTE of AMERICA (csia.org) and are A rated by the BETTER BUSSINESS BUREAU. Owner, Charles McCarthy, is the longest CSIA CERTIFIED MASTER TECHNICIAN, and LICENSED MASTER SWEEP, by the NATIONAL CHIMNEY SWEEP GUILD, and NATIONAL FIRE PROTECTION ASSOCIATION. Certified Chimney is a full-service chimney cleaning company. No job is too big or too small. We offer 24/7 Emergency Service. We are experts in everything and anything related to your chimney. Our family-owned business has been in the chimney industry for over 25 years. We pride ourselves on offering premium customer service to our valued customers along with professional advice. We stay current on safety codes and regulations, as well as innovative tools and products for chimneys and fireplaces, so we can recommend the very best for our customers. We service residential as well as commercial. We offer free written estimates on any kind of repair. Currently we service Nassau County, Suffolk County and the 5 Boroughs of NYC, Westchester, and Fairfield County.

Business highlights

28 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Oil & Gas Heating System Chimney Flues Cleaning, Wood & Gas Fireplace Services, Chimney Caps Masonry Repairs Chimney Rebuilds, Inspections, Certifications.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 151-164 of 164 reviews

Ken P.
04/2015
3.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: They showed up with three or four men to do my $58 chimney sweep, After inspecting the house, they reported that I needed work in addition to the chimney sweep, mainly installing a stainless steel liner in the chimney for my boiler, for $5,000. They included some other work, for a total of $5,800. | |I should have waited and got another estimate, but I wanted to get the work done and said go ahead. Two hours later, they were done. | |Recently I saw on Angie's List a quote of $1,300 for stainless steel liner, which makes me wonder about the price I paid. | |I will say that the crew seemed professional and friendly, and I have no complaints about the work. But I wonder about the price...

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$5,800

Response from Certified Chimney Service Inc
Hello [member name removed], Thank you for your review and for allowing us to do work in your home :) we are glad you are pleased with our work. Please note every house is different and our pricing depends on the height and the width of your chimney. The BTU'S of your boiler and hot water heater play a major factor as well. I want to give you an example of car tires, every car is made differently as is your chimney. All cars have different size tires and rims. All store has different pricing depending on their manufacture. We only use stainless steel products and guarantee them for life. All of our brickwork is guaranteed for 10years. We stand behind our work and our craftsmanship, and price every job accordingly. Happy holidays to you and your family. Thank you again, Jeanette Case

Carmela C.
04/2015
3.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: They did a typical Chimney sweep..... |

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Certified Chimney Service Inc
Hello [member name removed], Thank you for your review. Jeanette

maria M.
03/2015
4.0
chimney repair
  + -1 more
unknown
Description of Work: They came all the way from Long Island. I didn't hear the knock at the door so they left a card on the door. I returned their call and it turns out that they are not licensed to work in my area. They were great but just wasn't able to do the work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Certified Chimney Service Inc
Hello [member name removed], Angie's list has counties grouped together and as per our conversation. It was a pleasure speaking and almost working with you. Have a great day & thank you, Jeanette

Roger G.
02/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Certified Chimney Service Inc
Thank you so much, for your kind review:)

Kendrik L.
02/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Jason & Rocco arrived with the upmost professionalism to service the house chimney. Jason explained the cleaning method and how to avoid a chimney fire. The objective is to clean your chimney to remove creosote (black looking charcoal) which when ignited will burn exceeding 2000 o! Jason meticulous entered into home, having Rocco who would sweep chimmy above from the roof, set up the ladder and to know his every move. The process cleaned out the chimney, the firebox, damper, and the smoke chamber with creosote. With upmost professionalism, pet friendly, (6 dog, two cat house) the project went like clockwork! Here I experienced a 10 10 STAR FAMILY COMPANY! Highly recommend Jason & Rocco the team members and Certified Chimney for service cleaning along with Jeanette friendly and proficiency to pick up the phone and make a appointment go very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Certified Chimney Service Inc
Hello [Member information removed], Wow!!! Thank you so much for your WONDERFUL review. It was our pleasure working with you.

Larry M.
02/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Certified Chimney Service Inc
Hello [Member information removed], Thank you so much for your kind review.

Dawn J.
12/2014
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Installed damper with lifetime warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Response from Certified Chimney Service Inc
Hello [Member name removed], Thank you for your review. Happy holidays to you and your family. Jeanette

Addie M.
12/2014
4.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: We had to reschedule a few times and wait for them, but they showed up and cleaned up the chimney and the boiler at a great price. The office manager is very hands on and answers all the calls and returns all the calls. They offer other services that they will pitch for so keep your budget in mind. Thanks

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$60

Response from Certified Chimney Service Inc
Hello , I apologize that you were rescheduled, this our busy season and some jobs take longer than others. Thank you for understanding. Happy holiday to you and your family.

Dan V.
12/2014
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Major overhaul of chimney, liner replacement, caps installed, damper, masonry work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Certified Chimney Service Inc
Hello [member name removed], Thank you so much for your kind words. We are very happy that you're pleased with our services:) Our reputation is everything. Happy holidays to you and your family

Judith R.
10/2014
4.0
chimney repair
  + -1 more
unknown
Description of Work: They were scheduled to arrive between 10 & 1. After 1 I started calling the office, back & forth calling, they didn't arrive until 4, they didn't leave until 6:15. I paid Angie's list $59 for a chimney cleaning & inspection. I had to pay another $266 for the work they did. After the inspection they found additional problems they said would cost another $1200 to fix. I will get other estimates.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$266

Response from Certified Chimney Service Inc
Hello [removed member name], Thank you for your review, and I am very sorry for your delay regarding your scheduled appointment time. Our technician did have several appointments before you that day and was delayed because two of the customers wanted their work done that day. We were corresponding with you all during that the day. My recommendations to you and all of our customers is to always ask for the 1st appointment of the day, that way there will be less of a delay. Again I apologize for any inconvenience. Regarding any additional work needed if anyone else comes in with a lower estimate, please let me know and we will beat it. Please note all of our work is guaranteed ,brick work has a 10 year warranty and any of our stainless steel products are guaranteed for life. Thank you, Jeaentte

Pablo E.
10/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Certified Chimney Service Inc
Hello [removed member name], Thank you so much for your review and kind words. Jeaentte

Joseph D.
06/2014
2.0
chimney repair
  + -1 more
unknown
Description of Work: Installed pop-up damper & sealed cracks in chimney to eliminate back draft and water leaks. had to return because damper did not close properly. Ran damper pull through existing damper, cannot use existing damper...very sloppy. Over winter damper would not open properly, could not use...still have back draft issue. Now experiencing water leaks again. Will use another company.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$600

Response from Certified Chimney Service Inc
Hello [member name removed], My name is Jeanette and I'm the office manger of Certified Chimney Service. Please call me @ our office #1-516-745-5625 to resolve this issue. This is the 1st time I'm ever hearing of this problem, Certified Chimney Service guarantees their Stainless steal products for life. We have an A+++ RATING with the Better Business Bureau and always make sure all of our customers are happy. I'm just wondering if you had the service done in September of 2013 why are you writing a negative review nine months later? Please feel free to read our other reviews and note our goal is to keep our customers happy :)))

Doug L.
04/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Certified Chimney Service Inc
Hello [member name removed], It was Charles pleasure servicing you and your family. Your review means the world to us. Thank You very much, Certified Chimney :)

Kathleen S.
02/2013
5.0
chimney repair
  + -1 more
unknown
Description of Work: These guys were great. Came out for an inspection and gave us honest answers and good advice. We had another company that said we needed repairs of about $2,500...turns out the work they said we had to have ASAP was not even necessary.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Certified Chimney Service Inc
Thank you for taking time out of your day to leave a review!! Your KIND words mean the world.

Contact information

1600 N Ocean Ave, Holtsville, NY 11742

https://www.certifiedchimneyny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
HIC.0643826
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
03/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Fireplaces,
Masonry,
Gutter Cleaning,
Dryer Vent Cleaning,
Roofing

FAQ

Certified Chimney Service Inc is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Certified Chimney Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Certified Chimney Service Inc offers free project estimates.
No, Certified Chimney Service Inc does not offer eco-friendly accreditations.
No, Certified Chimney Service Inc does not offer a senior discount.
Yes, Certified Chimney Service Inc offers emergency services.
Yes, Certified Chimney Service Inc offers warranties.
Certified Chimney Service Inc offers the following services: Oil & Gas Heating System Chimney Flues Cleaning, Wood & Gas Fireplace Services, Chimney Caps Masonry Repairs Chimney Rebuilds, Inspections, Certifications.

Contact information

1600 N Ocean Ave, Holtsville, NY 11742

https://www.certifiedchimneyny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day