This company, also known as "A Cut Above" is owned by an individual named Dean Mortise. In my opinion you should stay clear of this individual and any of his companies. I recommend NOT doing business with him in any capacity. I am a handicapped individual who, under better circumstances, would have removed my own tree, but that possibility no longer exists. On Sept 6, 2013, he took an obscene amount of money for a deposit (50%) and said he would remove a large tree in a couple of weeks, but no later than Nov. 1st 2013. I called repeatedly and always got the same response, that he should be there within the week. After so many tries to get him to remove the tree, I finally asked for my deposit back. He agreed and said he'd get the check right out. Well that never happened. I asked repeatedly and finally out of clear frustration, I contacted an attorney who sent a letter asking Dean Mortise to return the deposit he had received from me. He told the attorney that it was not possible because he was in the process of filing BANKRUPTCY and that I was listed as a debtor. There is no record or indication that he was, in fact, filing bankruptcy and I was never contacted by his attorney or representatives. I feel that this is just a ploy and his effort to scam me out of my deposit of $800. As I said in the beginning, I would no longer have anything to do with DEAN MORTISE and I recommend doing the same.
Description of Work: He took an absurd 50% deposit and never showed up to do the work since. Today's date being 02/21/2014
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,600
mark N.
09/2013
1.0
tree service
+ -1 more
Mr.Mortise was very pleasant before the contract and 1/2 the money was given but once the money was given it took 3 weeks before he showed up.on day one he took 2 pines down no stumps,the next 3 days he was a no show on the 4th day when his crew showed up I asked for his insurance paper and like him they were not there.they didn't finish the job no insurance .my lawyer says I can take him to small claims court but he has nothing.love the casino beware never again
Description of Work: Took 2 of 8 trees down,did no stumps con artist
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
Lois M.
04/2011
5.0
tree service
+ -1 more
Their price was better than the other prices. Their responsiveness was excellent and punctuality was very good. They were very professional. They did it very quickly and it wasn't like it was a long going process. I called them, they came out and gave an estimate the way I wanted. They came out within a couple of days and did it and that was it. I would use them again in the future.
Description of Work: I used the services of One Cut Above in November 2010. They removed a large tree, small tree and did some other clean up.
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Service Categories
Tree Service
FAQ
One Cut Above is currently rated 3.9 overall out of 5.
No, One Cut Above does not offer free project estimates.
No, One Cut Above does not offer eco-friendly accreditations.
No, One Cut Above does not offer a senior discount.
No, One Cut Above does not offer emergency services.