Response from Magic Seal LLC
Sorry to hear you are disappointed in our service. We have had one of the worst summers on record for rain so far this year. Every week it has rained at least once. Every time it rains we are forced to reschedule between 150 and 175 individuals. We are aware that you have been rescheduled several times. The automated call you get comes from our dialer. You are always more than welcome to call us if you feel you have an issue. You have yet to contact us once asking for a change in date, or to disclose your concern with our scheduling process. On a side note, the comment you left about "weather, where?" I am confused by this. We have had more rainy days this year than we have had in the past 10 years in upstate NY. We have moved appointments for a few thousand people so far this season. I apologize but we are unable to seal in the rain. The sealer will wash off the driveway and has the possibility of splashing on your house and garage. I see that you also would not want to hire us in the future. You are still on our schedule to be sealed. You have not called in to cancel this appointment. I will take this review as your cancellation. If there is anything else we can do for you in the future, please let us know. Thanks and have a great day.