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Brian Donovan

Flooring Sales and Installation, General Remodeling, Interior Painting,

About us

Full service remodeling company Owner on job site daily

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Bathrooms, Kitchens,Basements, Additions, Decks - any room Attention paid to details Every effort made to be tidy Quality construction on time within budget

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
7%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.5
punctuality
4.5
Showing 1-14 of 14 reviews

Simon L.
01/2021
5.0
ceramic tile, countertops, drywall, electrician, plumbing, remodeling, home remodeling, interior painters
  + 6 more
Couldn't be better. Clean, professional, timely, communicative and a top job.
Description of Work: Basement bathroom remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Georgina H.
10/2020
1.0
basement waterproofing
  + -1 more
He does not even care to return calls
Description of Work: Bathroom renovation project
Rating CategoryRating out of 5

Alicia A.
05/2020
5.0
contractors, ceramic tile, drywall, electrician, egress windows, flooring contractor, plumbing, home remodeling, interior painters, doors, basement remodeling
  + 9 more
Brian added a bathroom with tile shower and floor, guest bedroom, large closet, and finished stairs in basement. An egress window was installed. He was always professional and gave evidence of skills with design, carpentry, electrical, tile installation, heating and venting, painting and plumbing (assistant for putting in plumbing through cement floor). He incorporated my ideas along with offering great additional suggestions for design. All work stayed on track within projected timeline with Brian on the job directly sometimes with an assistant. Brian sent daily text updates with pictures. Everything was beautifully finished, works perfectly, and gives evidence of an expert craftsman. If you are considering hiring Brian to work on your home, yes yes ...hire him. I am totally happy with his work and collaboration.
Description of Work: Basement renovation/bathroom installation/ window egress

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
12/2016
5.0
ceramic tile, countertops, drywall, flooring contractor, plumbing, remodeling, woodworking, home remodeling, interior painters
  + 7 more
It is fantastic. He worked closely with the electrician and designer to ensure everything went smoothly. He tried to ensure as little interruption to our lives as possible and made good on his promise of a kitchen by Christmas. You can see the care in his work. His price came in lower than the big companies. We received higher end cabinets and features than the bigger companies were offering as well. He is there every day ensuring you are happy with what is occurring. You should trust a person if they will be in your house every day for a month or more. It is worth getting an estimate over one of the bigger companies.
Description of Work: We completely gutted and remodeled our kitchen. A gas stove, dishwasher, and disposal were added. Twice as many cabinets were installed as were there before. A doorway was widened and a passthrough was created. We wanted to take out the wall and the big companies never noticed the vent in the wall that wouldn't allow it. Brian did within minutes. Brian does the estimates and the work. The kitchen layout was completely changed from before including placement of all appliances, electric, and sink. It is a small kitchen but was a big job. He completed everything except the design and electric. The designer cost is included because he partnered with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Gail B.
12/2016
5.0
flooring contractor, plumbing, remodeling, home remodeling, interior painters
  + 3 more
Great. Brian did great work and were very courteous and completely cleaned up when done. I would ask Brian to do work in the future.
Description of Work: Brian Donovan did a remodel on our powder room, removed everything, put in new floor, repaired the walls, updated electrical, painted walls and ceiling, installed new floor, vanity, toilet, accessories. He even agreed to come back to install one item comes in from ordering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernest F.
05/2016
1.0
flooring contractor, remodeling
  + 0 more
unknown
Description of Work: Fire damage pant put New ceiling up and repaint kitchen patch walls. The job he did was not very good. We had to get a new contractor. Not trustworthy.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,600

Paula G.
10/2015
5.0
flooring contractor, remodeling
  + 0 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Batya B.
08/2015
5.0
flooring contractor
  + -1 more
I can't compliment Brian enough. His was not the lowest of all the bids that I received but I felt we would have the most compatible working relationship, and that he would be honest and use the best materials within my budget (e.g., almost all the wood he used was from sustainable sources). I was not disappointed. He and his assistant Mike were always prompt, arriving between 7 and 7:30 a.m. every morning, very organized, working steadily until a natural break in the work. Brian has a very even-keel personality, treating everyone around him with respect. Although I changed my mind on a few things (height of windows), he never appeared irritated and did his best to accommodate me. Just as important as his work ethic is his esthetic sense. Although not pushy about it, when asked he would share his design ideas, and I usually followed his suggestions (e.g., staggering the tiles, choosing a more traditional sconce than the one I had originally bought). He noticed and appreciated architectural details of the entire house and suggested we maintain some of those, like the arched windows in the kitchen door and the beadboard in the porch ceiling. Since we have a steep driveway, we were not able to get a dumpster, so instead Mike very tidily piled the debris for garbage pickup, and took the time to separate out for me items I wanted to recycle (doors, windows, metal). Unlike another contractor I consulted, Brian was much more realistic about the time the job would take, if anything, slightly overestimating. The other contractor said one week which would have been a total slap-dash job. Brian estimated 3 weeks and was done in 18 days, even taking some pre-scheduled family reunion time within that period while we were awaiting the arrival of the windows. I appreciated how methodical he was, his attention to detail and his fine craftsmanship. I like that he took the time to explain things. I was originally going to have him install radiant heat instead of a baseboard but he talked me out of it not only because of greater cost but because Home Depot personnel reported to him complaints that after a year it stopped working, and once it's embedded in the tile, it's a huge job to remove and replace it. We started with a mudroom with broken windows, chewed up doors, a cracked uneven concrete floor and torn up siding that leaked air, too hot in the summer and too cold in the winter, completely full of junk and unusable for anything other than storage. We ended up with a lovely all-weather porch which can double as a guest room overlooking the backyard. I asked Brian to install ledges on the windows, which is where many of my plants are now thriving in the muted northern-facing light. It's so calm and peaceful in there that I hesitate to fill it up with furniture! For now I do yoga in what I fondly call "The Cottage" even though it's only 100 square feet, and I feel very, very happy. Since Brian is so versatile, I will call him again for any of the smaller jobs I need done around the house. He is a complete pleasure to work with, a real gem.
Description of Work: porch remodel: Brian and his assistant tore down 3 external walls, removed existing doors & windows and exterior siding, insulated floor and walls, built up floor with wood to meet the level of the adjoining kitchen floor, laid porcelain tile, installed 4 windows and one door w/double lock, installed double white siding on exterior, trimmed windows, door and baseboards, repaired bead board ceiling, primed and painted walls and ceiling. Installed 4 plugs, 1 S/P switch, a baseboard heater and a sconce, plus installed a GFCI outlet in our kitchen island which the previous contractor had neglected to do during our kitchen remodel. Also put in a cat door on the wall facing the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Connie C.
07/2015
5.0
flooring contractor, remodeling
  + 0 more
unknown
Description of Work: When I submittted my purchase of service, I was told that I would hear in two business days. Brian did contact me, but it was more like three weeks. Brian and his assistant installed a ceramic tile backsplash in my kitchen. They put down drop clothes to protect most of my floors, but unfortunately failed to cover a space between the cabinet and an area carpet. They cleaned up most of the dirt and grout. They were warm,quiet and respectful. Brian told me it would take a day to complete the project and it did. Brian said he would be at my home for the project at 7:30 am. They arrived at a little after 8 am. The finished project is BEAUTIFUL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$290

William W.
07/2015
3.0
flooring contractor
  + -1 more
unknown
Description of Work: I had bought the big deal and been in contact with the service provider. He was supposed to call me back and never did.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gregory H.
12/2014
5.0
ceramic tile, countertops, flooring contractor, remodeling, interior painters, home remodeling, plumbing
  + 5 more
Brian and his assistant, were prompt and professional while working my newly purchased 1800 sq. ft. 1966 built ranch home in Penfield in June 2014. He replaced the kitchen floor with ceramic tile, installed new appliances, ( gas and water lines were needed ), cabinets cleaned and finished and added a conter top coffee bar. The entrance into the dinning room was enlarged to 48 in. and the dinning wall was removed opening both dinning living room as one room. The living room fireplace was redone in natural stone from ceiling to the floor with a gas insert installed.The interior was painted with two coats which included three bed rooms, two bath rooms kitchen, dinning / living room,hallways and new interior closet doors. A new closet was built to hold the stacked washer and dryer in the second bed room. The job took about two and a half weeks. The paint, stone, tile,counter tops were purchased by myself. I'm very satisfied by the results.
Description of Work: Kichen remodel,living room and dining room inlargement, paint interior and add laundry closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Gregory H.
12/2014
5.0
ceramic tile, countertops, drywall, flooring contractor, remodeling, interior painters, plumbing, woodworking
  + 6 more
Brian and Jeff, his assistant, were promptly on time for this large job. I had purchased a 1800 sq. ft.,ranch, 1966 built home in Penfield, in June,2014. I wanted someone that could update, combine both living room and dinning room into one area. There was an exsisting fireplace and hardwood floors in both rooms. They created an open space by removing the dinning room wall and inlarging the kitchen entrance.The kitchen floor was replace with ceramic tile along with granite countertops.My new counter top gas stove was installedand converted to a new gas line. The living room fireplace was refaced to the ceiling with stone and a gas insert. The interior walls were painted with two coats of paint which I purchased. They also added a small closet on the main floor (second bed room)for my stacked washer and dryer with a new gas line and install . I paid for my granite counter tops.
Description of Work: Kitchen,dinning room, living room, interior painting throughout and new laundry closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Karen B.
12/2014
5.0
decks, flooring contractor
  + 0 more
Brian was the first contractor of many that I had spoken with that was honest about the work that needed to be done and fair with the cost. The attention to detail while doing the repairs was noticed. Brian kept in contact daily with the progress and timeline to completion. I am very pleased with the finished work. I would use this company again.
Description of Work: Repair to structure of two story porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

matthew B.
04/2013
5.0
flooring contractor, remodeling
  + 0 more
Brian was on time and ready to get started the day we had scheduled for the work to be done. He took the time and explained the whole process to me before he got started. Brian was very respectful of my house and was careful not to damage anything during the installation of my floor. Brian was very efficient; it only took him about a day and a half to complete the project. I would recommend this company to friends and family. Thanks Brian, For everything!
Description of Work: I had the flooring in my living and dinning room redone with brand new Golden Teak!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    112 Frisbee Hill Rd, Hilton, NY 14468


    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    General Remodeling,
    Interior Painting,
    Plumbing,
    Kitchen and Bath Remodeling,
    Ceramic Tile,
    Drywall,
    Countertops and Backsplashes,
    Finished Carpentry and Woodworking,
    Electrical,
    Basement Remodeling,
    Doors

    FAQ

    Brian Donovan is currently rated 4.6 overall out of 5.
    Brian Donovan accepts the following forms of payment: Check
    No, Brian Donovan does not offer free project estimates.
    Yes, Brian Donovan offers eco-friendly accreditations.
    No, Brian Donovan does not offer a senior discount.
    Yes, Brian Donovan offers emergency services.
    No, Brian Donovan does not offer warranties.
    Brian Donovan offers the following services: Bathrooms, Kitchens,Basements, Additions, Decks - any room Attention paid to details Every effort made to be tidy Quality construction on time within budget

    Contact information

    112 Frisbee Hill Rd, Hilton, NY 14468