TC Heating & Cooling, LLC

heating & cooling contractor

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

3.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
6%
3
0%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.2
value
4.1
responsiveness
3.8
Showing 1-17 of 17 reviews

Sal B.
08/2020
2.0
The professional finished the job, unfortunately, he took a hostile approach to me after addressing concerns. I have tried to reach out to this professional several times and cannot get a response, and promises to show up are not fulfilled. Treats you like he is got his money and now does not want to fix mistakes , even though job is not adequate.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
0.5


Bill K.
05/2020
5.0
Replacement AC system was installed without a hitch. On time and as proposed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerard M.
09/2017
4.0
Couldn?t do the install because he couldn?t find the wiring to the thermostat, but he spent a while trying to find it. Very courteous.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Marlaina J.
06/2016
0.5
Trevor Coates, the owner, lied about getting a permit and installed the unit without it. It took several months for him to provide the proper paperwork to the town. I called him many times and sent tons of e-mails, which I still have. He never back came to inspect the work that his incompetent crew did. Shortly after the condenser was installed, it began making a strange, whining noise. I contacted Mr. Coates about it and he never responded. Last October, when the unit was only 4 months old, I turned on the furnace for heat. The oil burner began making a loud rattling noise and smoked spewed from it. Then it stopped working. The man who came and fixed it had to re-do the thermostat wiring and the wiring in furnace. He said it had been done improperly and could have caused a fire. Now, just a few months later, the coil unit in the furnace came loose and dropped causing water to run out. My laundry room was flooded. We currently can't use the air conditioner and this is 6/22/2016. I have to get someone to fix it properly. Trevor Coates and TC Heating and Cooling have caused nothing but grief, and dangerous situations for us. I have no idea what else is going to happen. I do not want Trevor Coates in my house again. He took advantage of senior citizens and got away with it. He does shoddy work and I never want him in my home again. I'm so sorry I hired him. Now I'm going to have to take him to court.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


anna marie a.
06/2016
5.0
TC heating and cooling.Very nice and honest company.They did great work and neat.Very happy with the job.They are very interested in making sure customers are pleased with there job!I give them a 100 percent great job! Anna Marie

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Charles C.
08/2014
4.5
There were 2 small problems with the initial installation but they were quickly fixed after I brought them to their attention.. They were there when they said they would be and were hard working..

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Bryan b.
07/2012
N/A
This guy is a really honest smart contractor and what more can you ask for?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

tom s.
07/2012
N/A
Trevor and his team are very personable and knowledgable. They were on time, curtious and hardworking. I would definitely refer them to my friends.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$6,000

Jim G.
05/2012
N/A
I am very satisfied with the work and would use them again!

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
3.0

Yes, I recommend this pro
$2,000

John D.
09/2011
N/A
They did a good job installing my central a/c unit. The owner and the workers answered all my questions. I will recommend TC Heating and Cooling to all my friends and associates. Thank you Service Magic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chris h.
11/2010
5.0
Excellent work!!!!!! Fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Mark O.
10/2010
5.0
Trevor is easy to talk with which made the selction very easy. He is honest and completed the job on time. He did a few extra things that the other contractors never mentioned. Would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norma L.
09/2010
5.0
Installed on time and working great. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    64 Mayer Dr, Highland, NY 12528


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM
    Sunday:
    Closed

    Service Categories

    heating & cooling contractor

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Sunday: Closed

    TC Heating & Cooling, LLC accepts the following forms of payment: CreditCard
    Yes, TC Heating & Cooling, LLC offers free project estimates.
    No, TC Heating & Cooling, LLC does not offer eco-friendly accreditations.
    No, TC Heating & Cooling, LLC does not offer a senior discount.
    No, TC Heating & Cooling, LLC does not offer emergency services.
    No, TC Heating & Cooling, LLC does not offer warranties.

    Contact information

    64 Mayer Dr, Highland, NY 12528


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM
    Sunday:
    Closed