Lowe's Of Lloyd

Terrible: shoddy workmanship, rude, when Lowes manage finally responded he found: fire hazard created by their contractor and I quote "There is professionalism and craftsmanship and both are severly lacking on this job" and he created a 25 item punchlist which they eventually had someonelse come out and correct. All this aggravation and time delay and no acknowledgement or compensation from Lowes. The worst experience of our lives.

Requested help in selecting windows and doors for a house renovation. Sales associate was very experienced. Windows and doors were a special order and the sales associate was very patient with me as the grille configuration of the windows and the window configuration of the doors was selected. Sales associate provided cost estimates and when I was ready to purchase the windows and doors, the final price was very close to the estimated price.

Dan in the millwork department was the saleperson with whom I initiated the project and Brian Hommel headed up the project with assistance from his brother Buck and assorted crew. Brian had installed a attic door for me and when I consulted with the salesperson Dan, I said I was only interested in ordering these windows if I could have Brian helm the project because he's just that good. I feel the product would only be as good as the installation and Brian and crew did a smash-up job. It's refreshing to deal with someone who has such an exceptional work ethic. I have several other projects coming up and will contract Brian via Lowes for those. I am a happy camper.