Although arriving on time, the two cleaning personnel were super quick and brushed through the whole house doing the bare minimum. They forgot to clean the bathroom vents, neglected to clean the shower heads that still had soap scum, and used water to clean the floor instead of the solution I provided them with (i.e. Bona Hardwood Floor Cleaner & Polish). After all that, they only had stay for two hours and 5 minutes from the time they arrived, and they charged me for two hours and a half. I would not recommend these people. If you want a thorough cleaning, either do it yourself (as you know best how you like things done) or research and compare. Also, $240 is way to expensive for 2 hours of horrible cleaning. I recommend looking online at at least 6-8 hours of services (as this is what it would take to do a deep cleaning), and something under $300 bucks.
Description of Work: move-in cleaning services (bare with no furniture)
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
seongwook P.
03/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth F.
01/2015
5.0
house cleaning
+ -1 more
It went great! I would definitely recommend them.
Description of Work: They cleaned out my apt when I moved out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert C.
12/2014
3.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
value
3.0
professionalism
2.0
responsiveness
3.0
Yes, I recommend this pro
Kim T.
08/2014
1.0
house cleaning
+ -1 more
unknown
Description of Work: Awful. Waste of money.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Mark F.
06/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: The ladies are thorough & friendly. Careful with our possessions. |The address of the provider is Merrick Rd, Massapequa.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$152
Rita Z.
11/2012
4.0
house cleaning
+ -1 more
It does depend on what girls come to clean the house on whether I am very satisfied with the cleaning or just ok with it. Sometimes the shorter girls that come do not clean things that are very high. I do adore the other set of girls that come, and I would recommend them. People in this area need to be aware that they may not speak English, there is normally one person on the team that does understand most of it, however.
Description of Work: They come every two weeks to clean my kitchen, bathroom, vacuum and dust.
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Service Categories
House Cleaning
FAQ
Molly Maid is currently rated 3.4 overall out of 5.
No, Molly Maid does not offer free project estimates.
No, Molly Maid does not offer eco-friendly accreditations.
No, Molly Maid does not offer a senior discount.
No, Molly Maid does not offer emergency services.
No, Molly Maid does not offer warranties.
Molly Maid offers the following services: House Cleaning Services.