K.N. Heating and Cooling, proudly services consumers since 2009. With over 15 years of experience in the HVAC, our attention to detail and professionalism guarantees customer satisfaction. Our mission is to create long lasting relationships with all our customers. We offer 24 hour service in case of emergency. Call today for a free estimate! NASSAU COUNTRY LICENSE # H3642240000
Got matched with K.N. through Home Advisor. They contacted be promptly and we discussed the repair work that needed to be done. We arranged for a time to meet later that same day, which got pushed back a few hours, but it is what it is. Kevin arrived and was polite and knowledgeable. He quickly diagnoses the problem with my AC unit and repaired it quickly. Did not try to upsell me and was fair with price. Would hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$230
E J.
07/2018
5.0
Knowledgeable, professional, and great customer service. Will highly recommend him and call on him again should we have an A/C issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter P.
07/2018
0.5
So my central air stopped working. Turns out my lines were frozen. K&N tells me nothing I can do now. Turn off the unit so it can defrost fully and we will see you the next day at 8:00. Next day I call K&N @ 9:10, they tell me he's just leaving to come to me now but shows up at 10:30. Diagnosed the system and tells me your low on freon and adds 1lb, which isn't alot for a 2003 unit. Unit stops working 2 hours after he leaves, call him back and due to conflicting schedules he was unable to come back for 2 days. It is now 2 weeks and I still haven't heard from him.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Mr David B.
07/2018
5.0
On the hottest day of the year our Central A/C went out. The interior temperature in the house was over 90 degrees.... I called one of the better known companies in the area and they came out looked at the unit for just a few minutes, said the condenser was shot and could not be repaired - they then sent somebody over to give me an estimate for a new A/C system and gave a quote of thousands of dollars. Despite the heat, before jumping into such a big purchase, I wanted a second opinion.... I went to HomeAdvisor for a referral. Within 10 minutes of my HomeAdvisor inquiry I received a call from Kevin of KN. I explained the situation and he said heâd be over in a couple of hours. When he arrived he took the entire u it apart, I told him what the tech from the better known company told/showed me and Kevin began to diagnose the issue. He said the condenser could in fact be shot but he also suggested that the issue could simply have to do with the wiring to the condenser and started to look at that. Ultimately he was right about the wiring. The wire contact to the condenser had come off and that was why there was no power to the 7nitl. He went to his truck, got a new wire, installed it along with a new capacitor, reconnected the system and presto, with these relatively inexpensive parts the unit was up and running once again and as I write this the temperature in my house is a comfortable 73 degrees. The moral to this story is to stick with the small business owner â Kevin knows his trade, took the time to diagnose the issue, did not give up, is reasonably priced and did not try to up sell like the better known company did. I would gladly refer Kevin/KN to anybody who needs HVAC repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jonathan M.
06/2018
5.0
Fair pricing and Kevin knew exactly what he was doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anthony D.
06/2018
5.0
He was very rapid to respond to my query on home advisor he came the same day and finish the work by date to very reliable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
JoAnn C.
06/2018
5.0
I had an emergency situation on a hot summer day, and they came the next day, on time, and fixed my problem for the right price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$130
arthur l.
06/2018
5.0
repair was timely and the person was able to fix the A/C with minimal inconvenience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
Jane C.
06/2018
5.0
Excellent customer service and communication. Called promptly and kept me posted.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kouros E.
06/2018
5.0
Kevin is very professional and prompt. When I contacted him he provided a specific time window and he showed up on time. He explained all the steps he took and the technical reasons behind the work. I would hire him again for any air conditioning related work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Ron G.
06/2018
5.0
He was very experienced..knew exactly what to look for..and got the job done quickly..and was very reasonable..great guy..great service..I would highly recommend him!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis M.
06/2018
5.0
Kevin called me within a few minutes after my request was posted on the HomeAdvisor site. Even though it was father's day, he was at the house and fixed the problem with the a/c unit. Could not have asked for better service. I would certainly recommend Kevin and his company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$455
Margaret T.
06/2018
5.0
Kevin was awesome. He called within minutes of placing my request and was here when he said he would be on a Sunday which happened to be Father's Day. I would highly recommend him to anyone needing service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian C.
06/2018
5.0
Good communication, honest, punctual
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tara F.
06/2018
5.0
Friendly, knowledgeable and very reasonable pricing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jaymin S.
06/2018
4.5
Kevin is great at what he does!
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Lou S.
06/2018
5.0
Very knowledgable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Herman H.
05/2018
5.0
Good service. Very punctual. I Would use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Dean Z.
05/2018
5.0
Kevin is knowledgeable and focuses on the customer issue. Most important he is willing to work through a difficult challenge and not automatically suggest a full replacement of the AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Doreen K.
05/2018
5.0
Kevin was accommodating, prompt and knowledgeable. I highly recommend!! Wish I could give more than 5 stars!!!