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IKEA

Kitchen and Bath Remodeling, Furniture - Sales, Window Treatments,

Reviews

4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
45%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.4
responsiveness
4.3
punctuality
4.5
Showing 1-11 of 11 reviews

Lori B.
06/2014
4.0
furniture sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0

Yes, I recommend this pro

Ann M.
12/2012
4.0
home remodeling
  + -1 more
remodeled my kitchen this past summer. I bought the cabinets from them. Ikea planned the kitchen layout and answered all my questions adequately and to my satisfaction. The cabinets were easy to put together and seem very solid to date. The delivery date got confusing and was slightly delayed but they accommodated me quickly. I would purchase from them again.
Description of Work: no services performed. i used my own contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Elliot H.
07/2011
3.0
furniture sales
  + -1 more
Terribly. This store is a franchisee, not company owned. Rude staff, very unporfessional repsonse when we called for help on goods damaged in transit. Would not help at all. Had to contact IKJEA HQ and even they had trouble getting the fraqnchisee to resolve. Recommend: SEarchfor IUKEA Hicksville on internet. LOADS of complaints about this same store for similar reasons. Use IKEA;s Brooklyn store instread: plenty of free parking, courteous staff, much better organized than Hicksville store... and it is company owned, so if the need should aris, IKEA HQ can intervene.
Description of Work: HORRIBLE CUSTOMER SERVICE on damaged furniture.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$3,000

jenny S.
10/2008
5.0
furniture sales
  + -1 more
The sales people (especially with the wardrobe) were very friendly and knowledgeable. The wardrobes were VERY large and unwildly and kind of complicated to put together. I had a friend who is very experienced, put it together and it still took quite a while. If you are buying a wardrobe and you don't have carpentry minded friends, I would have them deliver and install it for you. I know that sounds negative, but the installation was the only negative in the whole process. It was a great price for what we got. And I absolutely LOVE how it looks and how organized it keeps me.
Description of Work: Purchase new bed and two wardrobes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

MICHELLE M.
05/2006
5.0
window treatments
  + -1 more
THEY WERE VERY HELPFUL IN CHOOSING THE MATERIAL FOR THE DRAPES. THEY WERE VERY PUNCTUAL AND PROFESSIONAL. THEY WERE VERY NEAT AND CLEAN TO HAVE AROUND.
Description of Work: THEY MEASURED TWO WINDOWS IN TWO ROOMS. THEY ALSO CAME OUT AND HUNG THEM WHEN THE DRAPES WERE READY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GREG H.
05/2006
4.0
home remodeling
  + -1 more
THEY DID A VERY GOOD JOB WITH INSTALLING THE COUNTER TOPS, HOWEVER, I DID NOT LIKE HOW LONG IT TOOK THEM TO GET THE WORK DONE. THEY WERE VERY REASONABLE. THEY CLEANED UP REALLY WELL. I WOULD RECOMMEND THIS COMPANY.
Description of Work: I HIRED THIS COMPANY TO INSTALL NEW COUNTER TOPS IN MY KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,000

03/2006
4.0
contractors
  + -1 more
THEY WERE VERY PROFESSIONAL AND THEIR PRICE WAS COMPETITIVE WITH OTHERS. THESE WERE CUSTOM MADE FROM GOOD QUALITY MATERIALS. THEY HAD THEM MADE WITHIN THREE WEEKS. I WOULD RECOMMEND THEM TO OTHERS.
Description of Work: THEY CONSTRUCTED NEW KITCHEN CABINETS FOR OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

BOB E.
02/2006
5.0
home remodeling
  + -1 more
THIS COMPANY WAS EXCELLENT. I WAS VERY PLEASED WITH THE OUTCOME OF MY NEW CABINETS. I WOULD HIGHLY RECOMMEND THIS COMPANY. I HAD NO PROBLEMS WITH THEIR SERVICES.
Description of Work: THEY BUILT AND INSTALLED NEW KITCHEN CABINETS AND A BOOK SHELF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

02/2006
4.0
home remodeling
  + -1 more
THEY WERE VERY RESPONSIVE TO THE PROBLEM AND CAME OUT RIGHT AWAY TO RECTIFY THE PROBLEM TO OUR SATISFACTION. THEY WERE VERY POLITE AND PROFESSIONAL. I THINK THAT THEY COULD IMPROVE ON THEIR PRICES AND ON THE QUALITY OF THEIR WORK.
Description of Work: THEY REPLACED KITCHEN CABINET DOORS THAT HAD NOT FIT PROPERLY.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

02/2006
5.0
home remodeling
  + -1 more
I HAVE RECOMMENDED THIS COMPANY MANY TIMES BECAUSE THEY DO A GREAT JOB. THEY ASKED MY OPINION ON EVERY ASPECT. MY KITCHEN IS VERY SMALL, SO THE WORK DIDN'T TAKE VERY LONG AT ALL. I THINK EVERYTHING LOOKS GREAT AND THE PRICE WAS GREAT, TOO!
Description of Work: THEY HELPED ME REMODEL MY VERY SMALL KITCHEN. THEY TOOK THE FLOOR PLANS, REDESIGNED THE PARTS THAT THEY COULD, AND DID ALL OF THE WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

VICKI F.
01/2006
5.0
home remodeling
  + -1 more
THE COMPANY DID A GOOD JOB AND THE WORK WAS DONE IN A QUALITY MANNER. THE WORKERS WERE VERY PROFESSIONAL AND THE KITCHEN LOOKS WONDERFUL. I AM COMPLETELY HAPPY WITH THE QUALITY OF WORK THEY DID.
Description of Work: THE KITCHEN WAS COMPLETELY REMODELED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

    Contact information

    1100 BROADWAY MALL, Hicksville, NY 11801

    WWW.IKEA-USA.COM

    Service hours

    Sunday:
    10:00 AM - 8:00 AM
    Monday:
    10:00 AM - 9:00 AM
    Tuesday:
    10:00 AM - 9:00 AM
    Wednesday:
    10:00 AM - 9:00 AM
    Thursday:
    10:00 AM - 9:00 AM
    Friday:
    10:00 AM - 9:30 AM
    Saturday:
    9:00 AM - 9:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Furniture - Sales,
    Window Treatments,
    Unfinished Carpentry,
    General Remodeling,
    Countertops and Backsplashes,
    Cabinet Making

    FAQ

    IKEA is currently rated 4.4 overall out of 5.

    Sunday: 10:00 AM - 8:00 AM

    Monday: 10:00 AM - 9:00 AM

    Tuesday: 10:00 AM - 9:00 AM

    Wednesday: 10:00 AM - 9:00 AM

    Thursday: 10:00 AM - 9:00 AM

    Friday: 10:00 AM - 9:30 AM

    Saturday: 9:00 AM - 9:00 AM

    No, IKEA does not offer free project estimates.
    No, IKEA does not offer eco-friendly accreditations.
    No, IKEA does not offer a senior discount.
    No, IKEA does not offer emergency services.
    No, IKEA does not offer warranties.

    Contact information

    1100 BROADWAY MALL, Hicksville, NY 11801

    WWW.IKEA-USA.COM

    Service hours

    Sunday:
    10:00 AM - 8:00 AM
    Monday:
    10:00 AM - 9:00 AM
    Tuesday:
    10:00 AM - 9:00 AM
    Wednesday:
    10:00 AM - 9:00 AM
    Thursday:
    10:00 AM - 9:00 AM
    Friday:
    10:00 AM - 9:30 AM
    Saturday:
    9:00 AM - 9:00 AM