Upstate Comfort Systems

well, water heater installer, heating & cooling contractor,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Upstate Comfort Systems services all of Monroe County. Our experience stems over 28 plus years of repair, service, and installation of electrical, heating, and air conditioning projects. We know you have a choice in service providers. Our company slogan is "QUALITY and INTEGRITY, YOU CAN TRUST!" We believe that we are the best value for your hard earned dollar. Sure there are companies that offer no service call fee/diagnostic charge. Come to find out they only bury it in the repair. My mother always told me nothing in life is free. We charge a fair and honest price for our services so you can get the quality you deserve. Feel free to check us out with the Better Business Bureau also. Please call us today 585-880-7622. Thank You, Dale

Business highlights

26 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 126-150 of 194 reviews

Eddie A.
08/2016
5.0
Dale was very thorough and explained everything that was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$119

Doug H.
08/2016
5.0
Very honest and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon F.
06/2016
5.0
I had a hot water tank go bad and contacted Dale from Upstate Comfort in the morning to see if he could help me out. He was over at my house first thing in the afternoon and got the install done that same day. I have 2 tanks and both were over 22 years old, so he recommended that we replace the other one as well before I have the same problem. He came back out the next day and took care of that one as well. His rates were extremely fair and were even cheaper than a couple of other people I talked to. He did such a great job I have recommended him to my friends and family and he is at the top of my phone list when I have any other plumbing needs! Thank you Dale!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$875

Michael M.
06/2016
5.0
N/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark V.
05/2016
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward O.
04/2016
5.0
he knew his stuff found the problem fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Robert R.
04/2016
5.0
Very professional. Explained and demonstrated both the new sump and backup system. Cleaned up completely after performing the work,.Great job !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,100

Walter S.
09/2015
5.0
Was upfront. I will definitely use them in the near future to replace my unit (it's 23 years old)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Gary R.
08/2015
5.0
Arrived on time! The price was very reasonable and job completed was professional and done in a timely manner. I would call him first if I need plumbing, electrical or heating work again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$485

Thomas N. D.
08/2015
5.0
explained the job to us after during his assessment of our A/C and we was very pleased with his work -would recommend-

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carm D.
07/2015
5.0
Dale showed me everything that he found and worked with me. I gave him what occurred previously and we went through the air conditioner together. He was very comfortable with me asking questions. I do know a little about Air Conditioning but not enough to fix this. He tested and retested to make sure it was ok and perfectly safe. In fact I am calling him back in the fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$835

Chris B.
07/2015
4.5
Nice guy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Crystal S.
04/2015
5.0
Had a great experience. Just bought my home in a new town and had no idea who to call for help with my furnace. We had no heat and being pregnant with 2 other children, this was a necessity asap. He was great and came that day for me and fixed the problem. Granted it turned out to be something easily fixed but he originally was only coming to diagnose as my call was last minute, which i was extremely grateful to be squeezed in. He was kind enough to fix the issue on the spot and even took the time to explain and show me how and why the problem most likely accured and what he did to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abraham M.
03/2015
5.0
Dale M. Sparks is very knowledgeable, reliable and trustworthy. In a matter of 2 and a half hours he solved the problem of our defective sump pump and got it off and running efficiently with a new motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey L.
02/2015
5.0
Upstate called right away and installed a new water heater in less than 5 hours, also repaired a gas leak I had red tagged by RGE, perfect workmanship and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$84,500

sharon w.
02/2015
4.0
furnace replaced, had heat 7-8 hrs. later!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Vicki C.
11/2014
5.0
Very helpful and saved us an extra service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

thomas m.
11/2014
5.0
I woke up to a broken water heater and had a new one running in 5 hours. I was very happy with the service and performance. I would recommend both the contractor and the HomeAdvisor site.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$720

Donna S.
11/2014
5.0
About 10 minutes after I requested my project on HomeAdvisor, Dale called me! He was very professional and he didn't try to sell me something I did not need. Several days after the initial visit, he returned and fixed my furnace. I would highly recommend Dale as he is honest, reliable and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$473

Michael R.
09/2014
5.0
Dale was professional, courteous and provided a very high level of service. I grabbed his card for my parents and would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

Contact information

21 Hillingdon Court, Henrietta, NY 14467


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

well,
water heater installer,
heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Upstate Comfort Systems accepts the following forms of payment: CreditCard
Yes, Upstate Comfort Systems offers free project estimates.
No, Upstate Comfort Systems does not offer eco-friendly accreditations.
No, Upstate Comfort Systems does not offer a senior discount.
Yes, Upstate Comfort Systems offers emergency services.
Yes, Upstate Comfort Systems offers warranties.

Contact information

21 Hillingdon Court, Henrietta, NY 14467


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed