Upstate Comfort Systems

well, water heater installer, heating & cooling contractor,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Upstate Comfort Systems services all of Monroe County. Our experience stems over 28 plus years of repair, service, and installation of electrical, heating, and air conditioning projects. We know you have a choice in service providers. Our company slogan is "QUALITY and INTEGRITY, YOU CAN TRUST!" We believe that we are the best value for your hard earned dollar. Sure there are companies that offer no service call fee/diagnostic charge. Come to find out they only bury it in the repair. My mother always told me nothing in life is free. We charge a fair and honest price for our services so you can get the quality you deserve. Feel free to check us out with the Better Business Bureau also. Please call us today 585-880-7622. Thank You, Dale

Business highlights

26 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 176-194 of 194 reviews

Natalie E.
10/2012
N/A
Dale was very helpful and was able to come the same day I called. Very good customer service and explanation of what he did. Didn't try to sell me on anything else, honest and helpful person.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gerald Z.
08/2012
N/A
Dale Sparks answered my call for service immdiately and diagonosied the problem and had it fixed within an hour. When I need a new furnace and air conditioner I will most certainly call Upstate Comfort Systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marg P.
07/2012
N/A
Dale is very professional and knowledgeable. His price was reasonable and he beat a longstanding competitor in the community by $200 for a replacement and installation of a hot water heater. I would recommend him to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brett S.
07/2012
N/A
Dale came out and gave an honest assessment of our central air, all of the options to fix it and the costs. He did not try and up-sell the repair and as a result I would recommend him as a fast, honest, competitively priced HVAC specialist. He fixed the system and we will all be sleeping a little more comfortably tonight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura W.
05/2012
N/A
Very pleased with the quality of work, response time and the technician was quite informative. Upstate Comfort Systems is now our "Go to Guy" for heating and cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly J.
04/2012
N/A
Last night our hot water heater died... this morning I called the HVAC contractor that we have been using for years, they quoted me a price, but I wanted to confirm it was fair. I found Servicemagic online and in-turn Dale. He quoted me the exact same unit, warranty and labor for *** $300 LESS***. I admit I was hesitant, but Dale answered all my questions with proofs and honest answers. His reviews on this site were great, and he has a A+ rating with the BBB. He was at my home with in 2 hours and I now have a wonderfully working new water heater, a clean project area, and paid exactly what he quoted! I am very satisfied!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom S.
11/2011
N/A
Did a nice job, very knowledgeable and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe Y.
07/2011
N/A
Prompt, professional , and affordable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith F.
05/2011
N/A
prompt and friendly - told me exactly what was wrong and how it could and should be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colis S.
05/2011
N/A
I was very impressed with the service I got today, I will definitely recommend this company to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barb V.
03/2011
N/A
very professional, efficent, and kind. Job well done,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robert g.
03/2011
N/A
Dale called promptly after I contacted Service Magic. My furnace wasn't working properly and he was quick to help. He found time that day to stop by the house and take a look at what could be causing our problems. Once he found our issues, I feel he was honest with his recommendations and explained things well to my wife and I so we were comfortable with what needed to be done. He was punctuality and attentiveness was well worth our money. I would definitely use his services again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail C.
02/2011
N/A
The service I received was excellent. I found myself with a basement full of water and before I could panic too much, I had a new pump at a very reasonable price and enjoyed the service and information provided. Dale went out of his way, to make sure I had everything I needed and even helped me carry my old pump to the curb. Thank you so much. Gail C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason W.
01/2011
5.0
Very responsive and flexible, takes the time to explain all work and why it is important, and doesn't try to sell you anything you don't need. The work itself is high quality and the time is taken to do it right, and finish it all, including making sure not even dirt is left behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael F.
10/2010
5.0
They were PromPt and very timely in their work. Would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

21 Hillingdon Court, Henrietta, NY 14467


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

well,
water heater installer,
heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Upstate Comfort Systems accepts the following forms of payment: CreditCard
Yes, Upstate Comfort Systems offers free project estimates.
No, Upstate Comfort Systems does not offer eco-friendly accreditations.
No, Upstate Comfort Systems does not offer a senior discount.
Yes, Upstate Comfort Systems offers emergency services.
Yes, Upstate Comfort Systems offers warranties.

Contact information

21 Hillingdon Court, Henrietta, NY 14467


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed