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Nichols Electric & Plumbing

Electrical, Lighting, Ceiling Fans,

About us

My name is Steve Nichols and we have been in business serving the Rochester area since 1984. I take pride in making my word stand for something. We will return phone calls and show up on time for the scheduled appointment. We put the word "commitment" back in the construction industry. We start all jobs with customer satisfaction in mind. When you call Nichols, Electrical, you can be confident that you will get the best service in the area. Our trained staff brings you more than superior electrical service and bring you peace-of-mind knowing that your family or business are safe. Please give us a call so we can prove to you that you will have an electrician for life. In Rochester call (585) 427-9310.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.9576 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 576 reviews

Brenda B.
01/2019
5.0
electrician, lighting, ceiling fans
  + 1 more
Bobby, the electrician from Nichols Electric was professional, timely and responded concisely to all our questions concerning the various processes he performed. We were especially appreciative to Nichols Electrical for not charging us for a return trip due to a scratched fan blade, which was packaged and received directly from the manufacturer,. We found the e-mails from Nichols Electrical responsive and helpful. Overall, we were very satisfied with our experience with Nichols Electrical. Thank you for a job well done.
Description of Work: Remove and install five electrical light fixtures, as well as, install LED light strip under kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Amy V.
01/2019
5.0
electrician, home inspection, lighting
  + 1 more
Just fine, work is perfect, and included a free full house safety inspection and a few quotes for possible future projects. Tim was on time, professional, friendly, and tidy.
Description of Work: broken kitchen lighting fixture, light on cellar steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ron A.
01/2019
5.0
electrician
  + -1 more
Awesome. Tim was right on time. Explained everything to us. Showed my husband everything when he was finished. He is so helpful. Would hire Nichols Electrical in a minute and ask for Tim.
Description of Work: New outlets, surge prot e for for whole house. New breaker. GFI outlets new doorbell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl K.
12/2018
5.0
electrician, home security systems
  + 0 more
3.5 hours all 4 cameras installed in the eves, wires drawn through the attic to my computer room and all functional. Two of the most pleasant electricians, clean, quiet, respectful of the house (shoes off) and a pleasure to work with! One element of the quote did not have to be performed and the bill was adjusted accordingly on the spot. My electrical service provider of choice for any other projects .
Description of Work: Install a video surveillance system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

David P.
11/2018
5.0
electrician, lighting
  + 0 more
Very good job, professional and prompt
Description of Work: Added outlets and replaced kitchen lights

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary L.
10/2018
5.0
electrician
  + -1 more
From the moment I got the quote I knew I was dealing with professionals. They did the work at a fair price and great service. They were timely and communicated well. You knew what was to be done, when it would be done and what to expect. They coordinated with our local power supplier, town and took care of everything. I highly recommend Nichols Electric!
Description of Work: Electrical service upgrade from 100 amp to 200 amp.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan R.
09/2018
1.0
electrician
  + -1 more
A young man came on 8/23 to give us an estimate. Even though the three reminders sent to me stated that if the estimate was accepted the work could be done right then, the young man said the job was "too big" for him to give an estimate. He said we would receive the estimate either 8/25 or 8/27. Here it is, Sept. 1st and we have received nothing. I know they have our info as we received 3 emails & 3 texts.
Description of Work: electrical service to shed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Nichols Electric & Plumbing
Hi [Member Name Removed] I am so sorry, That is not like us. The notes for your job got buried in my inbox (no excuse). I messed up. Again I am very sorry I never got back you with a quote. Thank you Steve Nichols

Jim L.
08/2018
5.0
electrician, home inspection, lighting
  + 1 more
Tim arrived right on time and after introducing himself he explained what the “process” would be. I explained the problem that I was having and he got right to work performing a full house safety inspection. Tim then got right to work testing outlets and switches on the dead circuit. It took him about 10-15 minutes to isolate the problem and another 15 minutes to repair and clean up. Tim was very cordial and professional, explaining everything he was finding along the way.
Description of Work: Troubleshoot and repair one entire circuit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
08/2018
5.0
electrician
  + -1 more
work completed in 90 minutes - cleat cut young electrician very professional - when finished explained and showed what he had done Customer service on phone was excellent and great communication as to when they were actually going to arrive at house
Description of Work: some work with the breaker box - multi wire / double tap

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Neal W.
08/2018
5.0
electrician
  + -1 more
Really well! Service performed as requested. Professional, punctual and courteous.
Description of Work: Various electrical services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Greg D.
08/2018
5.0
electrician, lighting
  + 0 more
Two employees showed up on time to discuss the recess lighting layout for our kitchen and living room and promptly began work. They cut drywall and installed (11) 6" recess lights with LED trims on the main floor with four dimmers. 16 old recess lights in the basement were replaced with modern units. Several old light fixtures were removed and one was replaced with a chandelier. Also, they removed a hood range and installed an electrical outlet in the cabinet above the range (this was added to the project after it was initially scheduled, so it was nice they fit it in). Although they don't do drywall work, I was notified of that during the quote process and the workers labeled the pieces of drywall in case they could be re-used. The entire project was finished in less than a day, as promised. We've been using the lights and dimmers for almost a month now and they are fantastic!
Description of Work: Recess lighting and chandelier replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Gus P.
07/2018
5.0
electrician, home security systems, ceiling fans
  + 1 more
Very good overall service and installation.
Description of Work: Three ceiling fans and two security cameras installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM M.
07/2018
5.0
electrician
  + -1 more
It was an old style heater, but Steve was able to find one , and everything went great. This is the second time I have used them, and I have been very pleased with their service. Very friendly staff.
Description of Work: Electrical Heater was replaced in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Silke S.
07/2018
5.0
electrician, lighting
  + 0 more
Electrician was fast, competent, neat, courteous and explained what he was doing Didn't get other quotes so I don't know how the price compares.
Description of Work: light switch replaced, GFI outlets installed, wall outlets replaced

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret R.
07/2018
5.0
electrician
  + -1 more
The repair went very well. Steve was on time, efficient, and very professional.
Description of Work: Reground wire and repair electrical reiser. Moved Electric box outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,215

RICHARD L.
06/2018
5.0
electrician, ceiling fans
  + 0 more
Service was on time as scheduled.Bobby was very thorough...results were excellent. I will continue to use their outstanding services.
Description of Work: Repair Bathroom Exhaust Fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer W.
05/2018
5.0
electrician
  + -1 more
This company was GREAT! Steve called me within 10 mins of me messaging him. He came out right away and was very detailed on what was needed to be done. He had a quote for us within a couple of days and had a crew out within a week. The crew worked hard and kept me informed on what they were doing and offered suggestions on ways to protect my house. I will definitely do business with this company again! Thank you!
Description of Work: We had an above ground pool installed and needed electric ran to the pump as well as the water bonded to meet the town code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Steven Y.
05/2018
5.0
electrician
  + -1 more
We had the power in our bathroom go out and wanted to get that fixed as well as have a look at some other things we had wanted to get done. When we called to discuss the issue, I left a message and received a callback promptly. The phone experience was great and they were able to arrange for a technician to come out the next day and were upfront about explaining everything for the service visit. On the day of the service, Tim, the technician, texted 20 minutes prior to arrival. Tim was great: polite, respectful, clear as day in explaining the issues and what would need to get done. The estimates all felt fair and he did the work very efficiently, all while entertaining my questions. We were very happy with the service and we will be looking to contact Nichols for our future electrical needs.
Description of Work: Power outage in bathroom, bad GFI, Breaker replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

michle S.
05/2018
5.0
electrician, lighting
  + 0 more
It was a bit of a hassle taking the old one out, but Tim stayed until it was done. Of course the new one went in, no trouble at all. He had to charge me an extra $50 to for going overtime by a half hour. But I didn’t mind. It was worth it
Description of Work: A new light put in the bathroom and the old one taken out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Turner U.
04/2018
5.0
electrician
  + -1 more
Steve Nichols contacted us within an hour of putting in the request. He scheduled a time to come out and look at the job that day. We received the quote the next morning. Once I approved the quote they had the job scheduled within 2 days. The employee that came out was very nice, efficient and cleaned up after himself.
Description of Work: Installation of a quad electrical plug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve S.
04/2018
5.0
electrician
  + -1 more
My job was completed on time and for a great price. I would recommend Nichols Electric to all my friends.
Description of Work: New Electrical outlet, updated breaker & fix bathroom outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Merry S.
03/2018
5.0
electrician, ceiling fans, lighting
  + 1 more
We were more than satisfied with the quality of work done. The price was reasonable. They were very professional and friendly. They are neat. Work was done promptly and without problems.
Description of Work: Circuit breaker replaced, 2 bathroom fans installed, dining room light installed, ceiling light ballasts in two lights replaced, new bathroom light installed, new dimmer switch installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Peter D.
02/2018
5.0
electrician
  + -1 more
Great job! We got exactly what we needed and the guys were able to work around the existing structure in an old (50's) house. Now the breaker doesn't trip every other time we use the microwave :)
Description of Work: Install dedicated outlet for microwave

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan M.
02/2018
5.0
electrician
  + -1 more
An honest estimate, honest work for honest pay. Steve was great to work with on the phone and through email contact and the 2 people who came to do the job were on time, honest, respectful and friendly besides doing an excellent job. I found my new Electrician for any future work.
Description of Work: AFCI (Arc Fault Circuit Interruption) breakers placed in the breaker panel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Lucas H.
02/2018
5.0
electrician
  + -1 more
Nichols came out and gave a timely estimate, and still honored it a few month later when I finally decided to get the work done! They did change how they were going to run the wire without notifying me, but in this case it is an apartment and I did not much care either way. On a personal home though I would imagine they should call about such a change. I was left with a quarter sized hole into the house not filled with anything which I will take care of later, but would have been good to get notified. Other than that, permits were pulled and all was done as it should be. great work! Thanks.
Description of Work: I needed a new meter box installed and wires running to the panels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2900 East Henrietta Road, Henrietta, NY 14467

http://www.nicholselectrical.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
12000192493
Trade License Locale
New York
Trade License Authority
New York: Department of State
Trade License Expiration
03/14/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Plumbing,
Drain Cleaning,
Generator,
Water Heaters,
Pool and Spa Service,
Natural Gas Lines

FAQ

Nichols Electric & Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nichols Electric & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Nichols Electric & Plumbing offers free project estimates.
No, Nichols Electric & Plumbing does not offer eco-friendly accreditations.
No, Nichols Electric & Plumbing does not offer a senior discount.
Yes, Nichols Electric & Plumbing offers emergency services.
Yes, Nichols Electric & Plumbing offers warranties.
Nichols Electric & Plumbing offers the following services: Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.
Ask for details.

Contact information

2900 East Henrietta Road, Henrietta, NY 14467

http://www.nicholselectrical.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed