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Nichols Electric & Plumbing

Electrical, Lighting, Ceiling Fans,

About us

My name is Steve Nichols and we have been in business serving the Rochester area since 1984. I take pride in making my word stand for something. We will return phone calls and show up on time for the scheduled appointment. We put the word "commitment" back in the construction industry. We start all jobs with customer satisfaction in mind. When you call Nichols, Electrical, you can be confident that you will get the best service in the area. Our trained staff brings you more than superior electrical service and bring you peace-of-mind knowing that your family or business are safe. Please give us a call so we can prove to you that you will have an electrician for life. In Rochester call (585) 427-9310.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.9576 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 351-375 of 576 reviews

Jennifer P.
05/2013
5.0
electrician
  + -1 more
Steve was prompt in returning our call for an estimate in April and came out within three days. The estimate was thorough and sent within a day. Steve and his son completed this large job in 5 hours and were extremely efficient and professional. We will definitely work with him again.
Description of Work: Installed 4 ceiling fans and 2 bathroom ventilation fans (and all wiring), installed new circuit and outlets in garage, and new external outlet on back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,255

Donald K.
05/2013
5.0
electrician
  + -1 more
A very thorough and fast job-took about two hours to do the job..
Description of Work: *Had an over the stove vent and light removed and a microwave oven installed over the stove. *Had three ceiling lights removed and three new ceiling lights installed in the kitchen. *Fixed ceiling light and fan on the porch. *Installed a new outlet in family room. *Removed five old outlets and replaced these also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$471.4

Joanne B.
05/2013
5.0
electrician
  + -1 more
I had a great experience with them. I had a very pleasant experience and I would definitely use them again. They were prompt. The gentleman who came really knew what he was doing. I had made a special request to put it in a different area and that was not a problem whatsoever for them to do that.
Description of Work: Nichols Electrical Contracting installed the plug outside on the porch, so that I can plug in my Christmas lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra S.
04/2013
5.0
electrician
  + -1 more
We had a dimmer switch that, when we tried to turn it on, sparked and blew the circuit. Having no knowledge of our home's electrical system, we were then afraid to turn on the circuit (which also connected to the bathrooms). I initially called another company, who said they could fit us in a week later. When I called Steve Nichols, he rearranged his schedule to be there that same afternoon and was upfront about the cost. He arrived promptly and completed the job efficiently and professionally, even giving us a choice of light switches that were different prices, so we could make the decision as to which we preferred. He graciously assessed a separate issue and gave us his recommendation about that as well. We were completely satisfied and are relieved to have finally found an electrician we can trust, whom we will call from now on!
Description of Work: Repair of dimmer switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Brian B.
04/2013
5.0
electrician
  + -1 more
Bought in on an Angie's Big Deal because I was dreading replacing the bathroom fan myself. Experience was seamless. Had them make a couple of other small electrical repairs while here. Great experience.
Description of Work: Remove/replace bathroom fan. Fixed loose outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole T.
04/2013
5.0
electrician
  + -1 more
Steve and his son showed up right during the time frame they said they would. They worked very efficiently at what we had discussed on the phone, and he also changed out an extra light switch I had gotten. Everything was cleaned up and ready to go within the hour. He was also able to answer questions about other work I've been thinking about having done as well. Everything looks great and I am very happy with the results. His mind may even been changed about the Pit Bull stereotype as my dog was very happy to have him there :) I will absolutely be calling Steve back if I need any additional work done in the future.
Description of Work: Replaced Hood Vent over stove, fixed basement outlet that didn't work, Living room dimmer light switch and bathroom light switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael R.
04/2013
5.0
electrician
  + -1 more
- 3 ceiling lights needed to be put in freshly painted bedrooms. The light switches were there already but were wired to an existing plug instead. He did a spectacular job and was very neat and did not damage or scratch the rooms. - Garage lights needed to be diagnosed and he put in new ballists. - Needed an out door plug put in in place of electric being run to the shed out back. This was not legal in my town and didn't know this until after I bought the house of course. He was able to do this and was very neat.
Description of Work: - Ceiling lights - Outside plug - Garage lights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

April S.
04/2013
5.0
electrician
  + -1 more
I found Nichol's Electric on Angie's list. We contacted them to come out and take a look at what we needed and we were provided an estimate. Steve is very professional, organized and responsive to all questions. The work performed was very good. The dryer receptacle was an unplanned fix, we had just moved into the house the day before and found that the plug would not work. My husband contacted Nichol's since they were coming out the next day for the heating and range hood. We were provided an immediate estimate and it was all taken care of very quickly. We will definitely use Nichol's again in the future and recommend them to all our friends.
Description of Work: 1. Installed 4' baseboard heaters in one of our finished basement rooms that did not have any heating. This was done complete with thermostat that we had purchased. 2. Installed new range hood where a hole was left by the previous homeowners with a very large exposed live wire. 3. Replaced clothes dryer electrical receptacle because our dryer had a different plug than what was on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Harley D.
04/2013
5.0
electrician
  + -1 more
His son came with Steve to help. While Steve was doing the work outside (installing the new post, ground and meter box, his son was removing the old panels, the circuit breakers and the wiring in the basement). They arrived about 15 minutes earlier than scheduled and finished before the time that Rochester Gas and Electric had said they would be out. Even so, RG&E was late and was delayed an hour, so Steve, his son and I sat around talking while waiting for them. Steve and his son cleaned everything up and surprised me when they put all the trash in one of the cardboard panel boxes and put it in my garbage cans. I didn't have to do anything (except reset all the clocks!).
Description of Work: He updated the service on a 47 year old house. He removed two older power panels, replaced with a new 200 amp panel, moved electric meter from the basement to outdoors and installed a new post to accept the service cable from the pole through the roof and a ground rod. He also replaced all the circuit breakers. Routed a new service line from the roof to the meter and new panel. He arranged for all permits, and contacted the electric company for the approval and was there when they moved their line to the new service location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Claire H.
03/2013
5.0
electrician
  + -1 more
Went well. Professional and efficient
Description of Work: Exterior GFI electrical box installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bruce L.
03/2013
5.0
electrician
  + -1 more
Scott arrived at 3:30 pm and took a look at the bathroom fan he would be replacing. The fan was in the attic with ducts running to the bathroom. He warned me that cutting through the ceiling to fit the bathroom fan would be messy and to cover/move anything that I didn't want debris to fall on. After completing the work, he swept the floor and the bottom of the shower. There was a minimal amount of wet insulation that had fallen into the shower which took me less than five minutes to clean up. Scott has a dry sense of humor and dealt with the unexpected complications (2nd layer of drywall in the ceiling and original fan being in the attic not in the bathroom ceiling) efficiently. We had water damage from the old fan because moisture was condensing and running back down the vent. Scott was able to position the new fan so that the majority of the water damage is hidden under the fan grill. He also provided the phone number for the drywall repair person Nichols Electric likes to use. Scott was done by 5 pm despite the extra challenges and cleaned up after himself. I also like the fact the the invoice is provided via email in PDF format. We are planning to use Nichols Electrical in the near future.
Description of Work: We signed up for the Big Deal bathroom fan replacement. We contacted them the day after the Big Deal closed and spoke with Steve. He let us know to expect a call within a week to schedule installation. We were contacted by Scott to schedule installation in the promised time frame and he was able to schedule at a convenient time for us which was late Friday afternoon. Scott indicated that he would arrive between 3pm and 5pm. There was an extra charge as new venting had to be attached as the old ducts were a different size.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

susan H.
03/2013
4.0
electrician
  + -1 more
Arrived on time I had to leave for work , he is very trust worthy, when I got home the basement fuse box was up to date and the area clean. He was able to schedule the job within a few weeks.
Description of Work: Replaced old electrical box 1935, with a new unit which is outside house! No more RGE readings!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Susan C.
03/2013
5.0
electrician
  + -1 more
He was in and out in less than a day, and I'm thrilled with the work and having him do more.
Description of Work: I'm moving my refrigerator and needed a new outlet, potlights in the kitchen and some additional oulets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

John R.
03/2013
5.0
electrician
  + -1 more
He gave me exactly what I asked for--a realistic estimate. He did it in a quick and professional manner and satisfactorily answered all my questions.
Description of Work: Telephoned Nichols Electrical Contracting and asked if they would be able to give me an estimate for exterior security lighting for my home. We set up a day and time. He arrived on time. Did a thorough look at the job inside and out, of course, and recorded his notes on his e-tablet as he examine the situation and talked to me. As we agreed a week later, he emailed me the estimate.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john L.
03/2013
5.0
electrician
  + -1 more
Very pleased with the work.
Description of Work: Installed a whole house surge protector at the service panel. Work was done quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JEFFREY D.
03/2013
3.0
electrician
  + -1 more
Took longer to troubleshoot the problem than originally estimated, and the cost increased accordingly. Even with an Angie's list discount, I thought the cost should have been adjusted to be more in line with the original estimate.
Description of Work: Engaged to resolve an electrical wiring issue that occurred when changing plugs from off-white to white. Top plugs were controlled by light switch, but stopped working after some plugs were changed.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$140

Nicholas P.
03/2013
5.0
electrician, home inspection
  + 0 more
I paid a hundred, but it is going to be incorporated into the cost of the new box. I liked that they were quick and efficient. My realtor had used them before and had good things to say. I was very pleased, and I did not have any problem getting a hold of them. From what I can tell, their price is competitive.
Description of Work: Nichols Electrical Contracting did a walk through as part of a home inspection, and they are going to be installing a new electric box and wiring in about a week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michelle R.
03/2013
5.0
electrician
  + -1 more
It went well. We called Nichols and they answered all our questions. We did not book at that time as we had to order the light and fan. Once we had the items in, we called back and booked an installation date. We were able to book within a week. They arrived ontime, were professional, thorough and involved us during the installation to ensure everything was as we wanted. We had them price out another job while they were here. We will be using them again.
Description of Work: A current fan and light were removed and both replaced We have an 18ft high ceiling so the job had an added complexity. Nichols Electrical was very professional, prompt, and did an excellent job. I would recommend this company and will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Aline H.
03/2013
5.0
electrician
  + -1 more
As described above, Steve arrived on time and completed the fan installation very quickly at a reasonable price. The job was neat and performed very well.
Description of Work: Steve Nichols and his assistant installed a new exhaust fan in our downstairs bathroom. This involved entering the attic above the bathroom from the garage side of one of the walls in the bathroom. New wiring was installed to a new switch to turn on the fan. The exhaust went through a vent in the attic to the outside. Everything went smoothly. Steve arrived on time and the job took a little over 2 hours to complete. They cleaned up thoroughly. I would recommend Steve Nichols for future electrical work. - Harris Honickman 585-271-5145

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Brian D.
02/2013
5.0
electrician
  + -1 more
Steve was very professional and did exactly what was needed to complete the job in a timely fashion. He came in, was neat, clean and very helpful explaining the work he did when it was complete. I have had several contractors in the past come to do work for me and thus far Steve was one of the best if not the best I have ever dealt with.
Description of Work: Installed a whole house surge supresser, generator switchbox and plug, repaired four light fixtures and repaired outside outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Carl H.
02/2013
5.0
electrician
  + -1 more
They came and installed the equipment. They did a quick job. They were knowledgeable. They were friendly. If I had a need for electrical service I would use them.
Description of Work: I used Nichols Electrical Contracting to install a whole house circuit interrupted to protect computer equipment and electronic equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Monique W.
02/2013
5.0
electrician
  + -1 more
The power to our stove stopped working. I read the outstanding reviews and decided to give this company a try. Steve answered the call promptly. He and his son arrived at my house within the half hour. He quickly diagnosed the problem, replaced the breaker, and even gave me quick estimates for additional electrical work we would like done in the house. All in about a half hour and reasonably priced. It's great to have my stove back and we will definitely have Steve back again. Very professional, quality service.
Description of Work: Replace damaged electrical breaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RAY AND LAURA H.
02/2013
5.0
electrician
  + -1 more
Steve and his son came within two days of my phone call. They arrived during the scheduled time, removed their shoes at the door and set right to work after asking some questions. They were professional and efficient. The cost was very fair. Steve has done electrical work for me before. He educates and informs in addition to providing excellent service. Both he and his son are to be commended.
Description of Work: Steve and his son installed an electrical heating device in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judith H.
02/2013
5.0
electrician
  + -1 more
Steve was just great. Responded quickly to my request for a quote. Returned calls and did a+ service with him and his son Steven.
Description of Work: Transfer switch, extra outlets in an older city home, rewired a ceiling fan, replace dimmers, fix no power issue in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

alice P.
02/2013
1.0
electrician
  + -1 more
they havent reached me yet. i would like a refund,
Description of Work: they haven't reached me yet, i had to call them back. would like my money refunded

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Nichols Electric & Plumbing
Hi Customer, I am so sorry we did not contact you, I am not sure how it happen. we do not normally run our business that way. I can not give you your money back, you would have to go through Angie List for that. If you want us still to come out, I will love to schedule a time. Also, I will be happy to give you another 100.00 worth of electrical work free at that time or at another trip. Please feel free to give me a call or email, I will call you on Monday to work out any details. I am so sorry for the bad service. Thank You, Steve Nichols Nichols Electrical Contracting, Inc. 585-427-9310

Contact information

2900 East Henrietta Road, Henrietta, NY 14467

http://www.nicholselectrical.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
12000192493
Trade License Locale
New York
Trade License Authority
New York: Department of State
Trade License Expiration
03/14/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Plumbing,
Drain Cleaning,
Generator,
Water Heaters,
Pool and Spa Service,
Natural Gas Lines

FAQ

Nichols Electric & Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nichols Electric & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Nichols Electric & Plumbing offers free project estimates.
No, Nichols Electric & Plumbing does not offer eco-friendly accreditations.
No, Nichols Electric & Plumbing does not offer a senior discount.
Yes, Nichols Electric & Plumbing offers emergency services.
Yes, Nichols Electric & Plumbing offers warranties.
Nichols Electric & Plumbing offers the following services: Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.
Ask for details.

Contact information

2900 East Henrietta Road, Henrietta, NY 14467

http://www.nicholselectrical.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed